Camp Counseling Your Way to Better Business Culture

Post on 29-Jan-2018

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Transcript of Camp Counseling Your Way to Better Business Culture

CAMP COUNSELING YOUR WAY TO BETTER BUSINESS CULTURE

Why does this presentation exist?

What can a Consultant learn from Camp?

CAMP IS IN THE BUSINESS OF FUN

THE UTILITY OF FUN

Fun is an outcome of a framework with two key elements:

ENVIRONMENT | levity

PROCESS | strategy + facilitation

WHAT FUN NEEDS

CONTEXT | understanding of situation and participants

PURPOSE | strategic value derived from the outcome

CONSULTING IS CAMP

Short Term

Close Quarters

Accelerated + Intense Relationships

CONSULTANTS ARE COUNSELORS

FOR THE SAKE OF THE METAPHOR…

Campers + Parents = Clients + Stakeholders

COUNSELORS ARE CONSULTANTS

Possessed of specialized skills

Work in cross-functional teams

Not just delivery, also transformation

Advise Clients + Stakeholders

A COUNSELOR’S JOB

AT THE END OF SUMMER, YOUR CAMPERS WILL BE…

Alive

Happy

CAMP IS A FOREIGN LAND

CAMP IS A FOREIGN LAND

Distant and secluded

Unique culture—language, norms, and traditions

CAMP IS A FOREIGN LAND

A good counselor…

Expert understanding of camp culture

Synthesizes and transfers to others

Effects positive change within culture

FEAR IS THE CULTURE KILLERFEAR of failure

FEAR of disappointment

FEAR of change

FEAR of pain

FEAR of exclusion

FEAR AND HOMESICKNESS

CURING THE HOMESICK CAMPER

Speak the fear aloud

Validate it

Share in it

Cross over it

A COUNSELOR IS EVERY CAMPER’S FIRST FRIEND

Empathy

Trust

Honesty

THIS IS CULTURE BEING BUILT

GOOD WORK COMES FROM GOOD CULTURE

Fostering a sustaining and positive culture IS NOT EASY

FEAR will undermine your work at every turn

CABIN CULTURE IS RELATIONSHIP MANAGEMENTSet rules + expectations

Know your campers

Facilitate relationships—not just w/ you

Safe Space—inclusion

CABIN CULTURE

Enthusiasm around missions

Empower ownership

Balance personalities

Foster the FUN

Cultivate a unique shared identity

IT REQUIRES A REALLY GOOD TEAM

CO-COUNSELING

Collaborative strategy

Shared ownership

Constant communication

Regular feedback

EFFECTIVE COUNSELING TEAMS

Anticipate problems

Harmonize their diverse strengths

Sacrifice for each other

Share in victory + defeat

Support other teams

WHAT YOU CAN DO TOMORROW

BECOMING A CAMP COUNSELOR TODAY

Make every interaction personal

Learn to love levity

Organize an evening program

QUESTIONS + FEEDBACK