Camp Counseling Your Way to Better Business Culture
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Transcript of Camp Counseling Your Way to Better Business Culture
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CAMP COUNSELING YOUR WAY TO BETTER BUSINESS CULTURE
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Why does this presentation exist?
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What can a Consultant learn from Camp?
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CAMP IS IN THE BUSINESS OF FUN
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THE UTILITY OF FUN
Fun is an outcome of a framework with two key elements:
ENVIRONMENT | levity
PROCESS | strategy + facilitation
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WHAT FUN NEEDS
CONTEXT | understanding of situation and participants
PURPOSE | strategic value derived from the outcome
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CONSULTING IS CAMP
Short Term
Close Quarters
Accelerated + Intense Relationships
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CONSULTANTS ARE COUNSELORS
FOR THE SAKE OF THE METAPHOR…
Campers + Parents = Clients + Stakeholders
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COUNSELORS ARE CONSULTANTS
Possessed of specialized skills
Work in cross-functional teams
Not just delivery, also transformation
Advise Clients + Stakeholders
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A COUNSELOR’S JOB
AT THE END OF SUMMER, YOUR CAMPERS WILL BE…
Alive
Happy
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CAMP IS A FOREIGN LAND
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CAMP IS A FOREIGN LAND
Distant and secluded
Unique culture—language, norms, and traditions
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CAMP IS A FOREIGN LAND
A good counselor…
Expert understanding of camp culture
Synthesizes and transfers to others
Effects positive change within culture
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FEAR IS THE CULTURE KILLERFEAR of failure
FEAR of disappointment
FEAR of change
FEAR of pain
FEAR of exclusion
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FEAR AND HOMESICKNESS
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CURING THE HOMESICK CAMPER
Speak the fear aloud
Validate it
Share in it
Cross over it
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A COUNSELOR IS EVERY CAMPER’S FIRST FRIEND
Empathy
Trust
Honesty
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THIS IS CULTURE BEING BUILT
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GOOD WORK COMES FROM GOOD CULTURE
Fostering a sustaining and positive culture IS NOT EASY
FEAR will undermine your work at every turn
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CABIN CULTURE IS RELATIONSHIP MANAGEMENTSet rules + expectations
Know your campers
Facilitate relationships—not just w/ you
Safe Space—inclusion
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CABIN CULTURE
Enthusiasm around missions
Empower ownership
Balance personalities
Foster the FUN
Cultivate a unique shared identity
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IT REQUIRES A REALLY GOOD TEAM
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CO-COUNSELING
Collaborative strategy
Shared ownership
Constant communication
Regular feedback
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EFFECTIVE COUNSELING TEAMS
Anticipate problems
Harmonize their diverse strengths
Sacrifice for each other
Share in victory + defeat
Support other teams
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WHAT YOU CAN DO TOMORROW
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BECOMING A CAMP COUNSELOR TODAY
Make every interaction personal
Learn to love levity
Organize an evening program
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QUESTIONS + FEEDBACK