Building Magnificent Technical Presentations...Building Magnificent Technical Presentations Thanks...

Building Magnificent Technical Presentations

Presented by Howard Goldstein of

Howard Goldstein Associates, Inc.

• Building Magnificent Technical Presentations • This venue

• Systems need hardware & software

• People need skills

• People need basic skills

Reading Writing “R’ithmatic”

Hard & Soft Skills

• Professional people need

“Professional Skills”

Hard & Soft Skills

• Technical Professional people need

Technical “Hard Skills”

Hard & Soft Skills

• Technical Professional people need

Technical “Soft Skills”

The BMTP Pledge

• I will look for 3 practical tips to take away from today’s session

• I pledge to share one tip with a colleague

• I promise to use at least one tip from today’s session in my next presentation!

Tip: Always end with a “Call to Action!” Why not begin with one too

Magnificent Technical Presentations

• Are magnificent technical presenters born or made?

• Why? • Can you think of any you have

seen lately? • Do you think he can give one? • What makes a technical

presentation magnificent?

Tip: Opening Questions, Conversational Style

Why Me? About the Author / Presenter

• Network, Systems guy • Workaholic • Chocoholic • Verboseaholic

• Come to Storage • I have been accused • More of a Chipoholic • Chronic!

Tip: Use sound – sparingly

BMTP Outline

Tip: Use a Mind Map

Traditional Outline

HGAI Contact Information

For Storage, Networking & Professional Development Courses, Consulting &Technical Questions Contact:

Howard Goldstein

Phone/Fax (303)-554-0755 Email: Howard.Goldstein@HGAI.Com

WWW.HGAI.Com

Professional Development Bibliography

Thanks for attending. Use at least one thing you learned

here in your next presentation. Remember you took a pledge!

It is very satisfying. For your audience.

For You!

Traditional Outline

• Teaching, Learning & Presenting • Technical Presentations • Training • Creating Presentations • Presenting & the Brain • Practical Presentation Tools • PowerPoint Tips • Using Graphics • Delivering Presentations: Tips, Tricks & Traps • Listening • Questions • Answers • Power Statements

Outline

Tip: Hyperlinked Presentation Development & Delivery Tip: Change color after hyperlink shows a presentation “progress bar”

Practical Presentation Tools

Objectives

• The Presenter’s Toolbox • Presentation F/X • Presentation Remotes

The Presenter’s Toolbox

Practical Presentation Tools • Presentation F/X – Search on Mindpath Presentation F/X • Drawing Tablet – Electronic Whiteboard • Presentation Remote, Laser Pointer, Extra Batteries • Laptop & Extra Laptop • Wireless Keyboard, Mouse, Tablet • Portable Speakers, Wireless • Slim LCD Projector • USB Hub, USB Backup Drive • Watch • Fresh Dry Erase Markers • Flip Chart, White Boards • Pen and Paper • Mini-Extension Cord • Kensington Locks

Presentation F/X

Keyboard Shortcut

Description

CTL B Break CTL H Highlight CTL R Reveal CTL S Spotlight CTL T Telestrate CTL K Ticker Tape CTL L Title Screen CTL Z Zoom CTL W Run Program - MS Paint CTL A Stamp

PowerPoint Presentations – Why a Remote? • Break Down the AV Wall • Get Control • Fewer Distractions • Smoother Animations • More Professional • Cool Factor Dawn Bjork

Buzbee

Presentation Remotes

Presentation Remotes – Keyspan

• My old favorite

Presentation Remotes - Gyro

Multi-Function Remotes

My new favorite:

Flip Charts & White Boards

• Tape completed flip charts to blank walls • Use both point and chisel tip marker • Beware of writing diseases

– “Messy”itis, – “Diagonal”itis, – “Small”itis

Flip Charts & White Boards

• Alternate Colors – Different ideas, Categories, Subjects,

Organization of headings, Major & Minor Points

– Highlight with colored symbols • Recording Techniques

– Abbreviate & condense: Think Headlines – Block Letters > 1 inch – Check for legibility: Re-do later for posting – Pace recording – Check out your work from back of room – Consider prepared sheets – Reveal when it’s time

PowerPoint Tips

Objectives

• PowerPoint • Shortcut Tips • Custom Animation • Cut & Paste

It can start to feel this way

PowerPoint

• PowerPoint doesn’t bore audiences, • Lousy presentation developers/speakers do • Give PowerPoint a chance!

PowerPoint Presentation

• There is no such thing as a PowerPoint presentation unless it is a presentation on PowerPoint.

• PowerPoint is just a tool to help convey your message

• So are Flipcharts, White Boards, Dry Erase Markers, 3x5 Index Cards, Videos, Props

PowerPoint Presentation

• You are also a tool • You are much more important or should be

How to Present Slides

Begin with a blank slide

Show slides only while you are

talking to them

Typically 2 minutes per slide, can be much longer with technical

slides

Direct audience to slide using

hand gestures

Walk audience

through each slide. Use

natural reading

patterns (left to right, top

With complex slides, give audience time to absorb before

speaking

How to Present Slides

Begin with a blank slide

Show slides only while you are

talking to them

Typically 2 minutes per slide, can be much longer with technical

slides

Direct audience to slide using

hand gestures

Walk audience

through each slide. Use

natural reading

patterns (left to right, top

With complex slides, give audience time to absorb before

speaking

Life and Death by PowerPoint

Presentation Keyboard Shortcuts

• W or “,” • B or “.” • CTRL A – Display Pointer • CTRL H – Hide Pointer • Number + enter • Esc • CTRL P (Change Pointer) • F1

Using Another’s PowerPoint File

• Notice I didn’t say PowerPoint Presentation!

• Change it • Make it a tool that

works for you • Forgiveness, not

permission

Using Another’s PowerPoint File

• The “canned” presentation creators do not have the benefit of understanding your specific audience

An Easy Method to Augment

• Augment a “canned” presentation – Insert Hyperlinks to Existing Slides – For Example

Semantic Analism

Their slides

Your slides

Hey Howie, What happened to Slide 14?

Don’t do it!

• Don’t try to kill 2 birds with one stone. • What’s the stone? • The PowerPoint slides! • Don’t try to use them to over-document

everything in lieu of a support document. • No “in lieu” allowed!!

It’s called PowerPoint for a reason!

• Less is more • Not an effective way

to present lots of information

• Is an effective way to show relationships between information

• Slides reinforce your points!

PowerPoint provides a Framework

Custom Animations – OSI Flow

Transport

Session

Presentation

Application

Physical

Data Link

Network

End User Data

Transport

Session

Presentation

Application

Physical

Data Link

Network

End User Data

OSI Data Link

Physical

Data Link

Network

Router

What is a Layered Stack?

Transport

Application Services

Network Interface Sublayer

Internet

End User Application

Ethernet IP TCP HTTP World Wide Web

End User

Ethernet IP TCP HTTP World Wide Web

What is a Layered Stack?

Transport

Internet

End User

What are Layers?

Transport

Internet

End User Application Internet Protocol Suite

End User

What are Layers?

Transport

Internet

Internet Protocol Suite

End User

Data Structures

• Protocol Data Unit (PDU) –Packets

• Information • Data • Messages • Segments • Datagrams • Frames • Cells • Bits • Signals

Network Interface Sublayer Frame

Ethernet Header

Header

Contains “routing” information so that the message can find its way through the network

Provides information necessary to guarantee delivery

TCP Header

iSCSI Header

Explains how to extract SCSI commands & data

Headers & Trailers – Application Example: iSCSI

iSCSI (Internet SCSI) is a transport protocol that encapsulates SCSI-3 commands, blocks, control and status allowing them to be transported and routed over TCP/IP network connections

SCSI Commands, Blocks, Control, Status

Ethernet Header C

SCSI Data …

Frame Frame

Fragment Fragment Fragment Fragment

IP Storage Protocol Data Unit Structures

Transport

Internet

SCSI Cmd Block Status

Message Message Message

Segment Segment Segment

Datagram

Fragment Fragment

Segment Segment

Datagram Datagram

Frame Frame

TCP is Byte Stream Protocol

iSCSI iH CMD 1 iH Block 1 iH Block 2

Maximum Segment Size

Cmd 1 Block 1 Block 2

TCP i H C M D 1 i H B l o c k 1 i H B l o c k

Maximum Segment Size

May not have TCP Segment Alignment with iSCSI Messages

TH Segment 1 TH Segment 2 TH Segment 3

TCP Streaming & Ordering

Storage Network Attachment Strategy - NAS

Network-Attached Storage (NAS)

Application

File System

Storage

Network

NAS Server

NAS Client

File Request File

Block Request

File Request

Block Request Blocks

Blocks

Use “CTRL P” to stop animation, ESC to resume

Storage Network Attachment Strategy - SAN

Storage Area Network (SAN)

Application

File System

Storage

Network SAN is Virtual DAS

File Request File

Block Request

File Request

Block Request Blocks

Blocks

End Slide

Stop Cutting & Pasting

Create an Original SCSI Block Commands

(e.g., disk drive) (SBC, SBC-2,

SBC-3)

Reduced Block Commands

(e.g., disk drive) (RBS, RBC AM1)

SCSI Stream Commands

(e.g., tape drive) (SSC, SSC-2,

SSC-3, SSC-4)

SCSI Media Changer

Commands (e.g., jukebox) (SMC, SMC-2,

SMC-3)

Multi-Media Commands (e.g., DVD)

(MMC-2, MMC-3, MMC-4, MMC-5,

MMC-6)

SCSI Controller Commands (e.g., RAID)

(SSC-2)

SCSI Enclosure Services

(SES, SES AM1, SES-2, SES-3)

Object-Based Storage Device (OSD, OSD-2,

OSD-3)

Bridge Controller Commands

Automation Drive Interface – Commands

(ADC, ADC-2, ADC-3)

Primary Commands (for all devices) (SPC-2, SPC-3, SPC-4)

Architecture Model (SAM-2, SAM-3, SAM-4, SAM-5)

SCSI Parallel Interface (SPI-

2, SPI-5)

reports (SDV, PIP, SSM,

SSM-2, EPI)

Serial Bus Protocol (SBP-2, SBP-3)

IEEE 1394

Fibre Channel Protocol

(FCP, FCP-2, FCP-3, FCP-4)

Fibre Channel

SSA SCSI-3 Protocol

(SSA-S3P)

SSA-PH1 or SSA-PH2

SSA-TL2

SCSI RDMA Protocol

InfiniBand (tm)

Internet

USB Attached

SCSI (UAS)

Automation Drive

Interface – Transport Protocol

(ADT, ADT-2)

SAS Protocol

Layer (SPL)

Serial

Attached SCSI

(SAS, SAS-1.1, SAS-2, SAS-2.1)

Create an Original SCSI Block Commands

(e.g., disk drive) (SBC, SBC-2,

SBC-3)

Reduced Block Commands

(e.g., disk drive) (RBS, RBC AM1)

SCSI Stream Commands

(e.g., tape drive) (SSC, SSC-2,

SSC-3, SSC-4)

SCSI Media Changer

Commands (e.g., jukebox) (SMC, SMC-2,

SMC-3)

Multi-Media Commands (e.g., DVD)

(MMC-2, MMC-3, MMC-4, MMC-5,

MMC-6)

SCSI Controller Commands (e.g., RAID)

(SSC-2)

SCSI Enclosure Services

(SES, SES AM1, SES-2, SES-3)

Object-Based Storage Device (OSD, OSD-2,

OSD-3)

Bridge Controller Commands

Automation Drive Interface – Commands

(ADC, ADC-2, ADC-3)

Primary Commands (for all devices) (SPC-2, SPC-3, SPC-4)

Architecture Model (SAM-2, SAM-3, SAM-4, SAM-5)

SCSI Parallel Interface (SPI-

2, SPI-5)

reports (SDV, PIP, SSM,

SSM-2, EPI)

Serial Bus Protocol (SBP-2, SBP-3)

IEEE 1394

Fibre Channel Protocol

(FCP, FCP-2, FCP-3, FCP-4)

Fibre Channel

SSA SCSI-3 Protocol

(SSA-S3P)

SSA-PH1 or SSA-PH2

SSA-TL2

SCSI RDMA Protocol

InfiniBand (tm)

Internet

USB Attached

SCSI (UAS)

Automation Drive

Interface – Transport Protocol

(ADT, ADT-2)

SAS Protocol

Layer (SPL)

Serial

Attached SCSI

(SAS, SAS-1.1, SAS-2, SAS-2.1)

Stop Cut & Paste, cut & paste, cut & paste

Remove White Space

Tip: Right Click on Picture, Format Picture, Recolor, Set Transparency Color

Bill Clinton Quotes

“The presenter read the slides”

• Most technical people focus on providing as much detail as possible because they believe that the purpose of a presentation is to provide as much technical information as they can for the audience.

• “The facts and just the facts” is what the presentation should be all about and it is the presenter’s role to deliver those facts. In some ways a technical presenter apologizes up front for getting in the way of the information and actively tries to avoid saying something that is not on the slides.

• Clearly this slide must have these words here because they are important . The presentation creator, even if it is the presenter’s creation is inviting the presenter to “read this slide”. If this is perceived as a problem by the audience let’s place the blame on the presentation creation process!

“The facts and just the facts”

Long Lists

• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix • At least show a standard icon that lets folks know

what they are seeing - Warning

Long Lists

• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix

Long Lists

• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix • At least show a standard icon that lets folks know

what they are seeing - Warning

Hyperlinks

PowerPoint File A PowerPoint File B

PowerPoint File C

PowerPoint No-No’s

• Speaker just read the slides to us • The text was so small I couldn’t read it

• The visuals had full sentences instead of bullet points and that is just not right for a presentation

• The slides were hard to see because of poor color choice

• Moving/flying text or graphics was distracting

• The use of sound was annoying • The diagrams or charts were overly

complex

PowerPoint Don’ts

• Don’t talk to the screen • Don’t read graphics word-

for-word • Don’t gawk at your visuals • Don’t point out mistakes or

poorly designed graphics

PowerPoint Do’s

• Leave graphics up the right amount of time

• Use handouts wisely • Maintain eye contact • Make arrangements in advance and

test projectors, lighting, microphone • Hold props up high • Move away from podium • Blank the screen when you want the

audience to look at you • Use a pointer

PowerPoint Success Rules

1. Use PowerPoint to help, not confuse your audience

2. Text – Interesting Words, Fewer Words, Larger Text

3. Graphs and Tables – The Simpler the Better 4. Use Clip Art Sparingly 5. Use a “clicker” 6. Pictures: Love the Real, Dump the Staged 7. Backgrounds – See Rule 3 8. Animation – See Rule 4

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