Black Magic

of the

Advanced

Scrum Master

9

GET THEM TO LIKE

YOU

SmileDressNamesRemember details

8

GetFeedback

1..10ReflectWrite It PleaseSLA < 24h!

7

GET THEM TO Trust

YOU

Trust FirstBe a BakerDefault to YesTiny GenerousE.B.A.

6

You areAlways

Negotiating

You’re WelcomeVague AuthorityNibblingFunny Money

5

Master the non verbal

VisualMemory

AudioMemory

Self TalkKinesthetic

Audio Invent

VisualInvent

4

HandleResistance

Enjoy the SilenceSmileWin WinWhat Can I Do?Say Yes Explain No

3

EstablishLeadership

PowerThank themSolve Impediments ExperimentPersonal Time

2

motivate MasteryAutonomyPurpose

1

Unethicaltactics

Honey PotTime PressureRR Phsychology

Danko@DankoAgiledanko.org.ildanko@agilesparks.com

Gil@gilnahmiasmyagile.co.ilgil@agilesparks.com