Black Magic of the Advanced Scrum Master
11
Black Magic of the Advanced Scrum Master
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date post
19-Oct-2014 -
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Education
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We are told everywhere that a Scrum Master should: facilitate, negotiate, nudge, challenge, encourage, motivate, etc. The question is HOW?By attending this class you will gain practical knowledge in: Ways to get them to like you, to trust you, negotiation tips, handling resistance, establishing leadership, motivating teams and even some unethical tactics...
Transcript of Black Magic of the Advanced Scrum Master
Black Magic
of the
Advanced
Scrum Master
9
GET THEM TO LIKE
YOU
SmileDressNamesRemember details
8
GetFeedback
1..10ReflectWrite It PleaseSLA < 24h!
7
GET THEM TO Trust
YOU
Trust FirstBe a BakerDefault to YesTiny GenerousE.B.A.
6
You areAlways
Negotiating
You’re WelcomeVague AuthorityNibblingFunny Money
5
Master the non verbal
VisualMemory
AudioMemory
Self TalkKinesthetic
Audio Invent
VisualInvent
4
HandleResistance
Enjoy the SilenceSmileWin WinWhat Can I Do?Say Yes Explain No
3
EstablishLeadership
PowerThank themSolve Impediments ExperimentPersonal Time
2
motivate MasteryAutonomyPurpose
1
Unethicaltactics
Honey PotTime PressureRR Phsychology
