ATTRIBUTIES OF WAITER

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FOOD & BEVERAGES

GOOD CONDUCT• All service staff should be well mannered and

respectful to guest and to senior members of the staff they should be calm and pleasant.

SALESMANSHIP-F&B• Staff should have a proper

knowledge of the presentation and service of all the food and beverages served in the establishment.

GOOD MEMORY

• A good memory helps to improve perfomance.It also helps to remember the guest name like and dislike regarding food and beverages.

ABILTY TO ASSUME RESPONSIBLITY

• All service staff should have the ability to assume responsibility they should be loyal to their employers to the guest.

MAXIMISE REVENUECost control and maximizing the

revenue of the establishment should be of prime importance to all.

OBSERVATION

• A keen sense of observation and an eye for the detail will help a member of the staff to be more efficient at this job

CONCENTRATION AND SKILL• Service staff should develop a sense of

urgency in the performance of their duties service staff should concentrate while doing service to guest on the table.

THANK YOU

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