Antonio Núñez Tovar Vice Chairman of MAPFRE

March 10, 2017

2

The figuresat a glance: 27,092

CONSOLIDATED REVENUES

+1.5%

97.4%NON-LIFE

COMBINED RATIO

-1.2p.p.

775ATTRIBUTABLE

PROFIT

+9.4%

22,813PREMIUMS

+2.2%

Million euros

3

67,882ASSETS

+7%

58,872MANAGED ASSETS

+7.6%

11,444EQUITY

+10%

The figures at a glance:

Million euros

4

A global company I MAPFRE is growing in its strategic markets

SPAIN

USA‣Return to profit

‣Growth in premiums

+6.2%

in crisis context

BRAZILProfit

sustained-0.8%RE +13.5% +22%

Premiums ProfitsRevenues

28.7%Spain

71.3%Overseas

+6.6%

Profits+17.7%

Lifepremiums

+18%

5

A global company:Diversified business. Premium distribution

33%2015

General31%2016

5%2015

Health5%2016

29%2015

Automobile29%2016

18%2015

Life18%2016

15%2015

Reinsurance 17%2016

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Integrated Report

2016

7

Solvency IIRatio of 200%93% assets TIER I

Integrated Report 2016

New compensationsystem for motor insurance in Spain

ReinforcementMAPFRE Inversión

DevelopmentEconomic ResearchUnit

Active transparencyplan

8

Integrated Report 2016

MAPFRE’s social commitment

96.5% of jobs are permanent

37,053Employees

84,000Intermediaries

225,000Providers

9

17,000million euros investedin Spanish public debt

707 million in

taxes 2,107million in dividendsin 5 years

of investmentsin sovereigndebt

57%

Integrated Report 2016

MAPFRE’s social commitment

10

Sustainability Plan 2016-2018

A transparent company in the way it operates. Ethical and committed to the environment. And innovative.

Perception of

Ourstakeholders

The organization

itself

Our clientsand providers

15Line of work

11

FTSE4Good and FTSE4Good IBEX

indices

Carbon Disclosure Project

5th place in MERCOCorporate

Responsibility and Governance ranking

Sustainability Plan 2016-2018

12

Committed to training

18.4million euros invested in training 99%

of theworkforce

For more than

Campus in Brazil, joins Spain, Mexico, eCampus

13

Committed to diversity

78Nationalities

5Generations Generation Z

employees

2,000

14

Volunteers6,000

Activities15,000

People

700,000

Aid provided to

Over 4,000 employeesdonate one euro fromtheir monthly salary tosocial projects

Solidarity euro

Volunteering

15

Fundación MAPFRE

to115,000

people

15

SocialAction

CultureAccident

Prevention & Road Safety

Health Promotion

Insurance & Social Protection

17mbeneficiaries

47mbudget in 2016

socialaction

31%

91cooperationprojects in

activities in363

countries around

the world

29

Aidprovided

23countries

16

in Madrid

Espacio Miró

people visitedThe Triumph of Color in Brazil1 million

Fundación MAPFRE

SocialAction

CultureAccident

Prevention & Road Safety

Health Promotion

Insurance & Social Protection