Post on 14-Mar-2018
Our vision:Building a better
world with people of all abilities
ANNUAL REPORT
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 20122
COOTHARINGA MILESTONES
•Formationof the North Queensland Society for Crippled Children
•CootharingaNursingHomeOfficial Opening on 22 June
•CommencedFamilySupportService.
•Buildingandopening of house in Mount Isa
•QualityAssurance ISO 9001:2000 accreditation achieved
•LaunchofRespite Service in Townsville and Mackay
•OpeningoftheActivity & Respite Centre.
•WalkWithMe•SecuredfundingfordevelopmentsatLeilaAvenue,Greenslope (Cairns) and Meadow Street (Mackay)
•Ourrecentlyestablished AutismServiceexpands to children with all types of disabilities
•Further3purposebuilthouses opening in Townsville. As well as one in Cairns and one in Mackay
• (1991)Changeofnametothe “Cootharinga Society of North Queensland
• (1992)CommencedRehabilitation Technology Service (RTS)
•ClosureoftheCootharinga NursingHomeandthecompletionofthemovefroma“medical”toa“communityliving”model
•CommencedtheIndividual Support Service (ISS)
•ClosureofMountIsa house
•Membershipof Ability FirstAustralia
•ClientsatCasaMartinezmovedto Gardenia Avenue
•ChildandFamilySupport Service launched
•AffiliationwithEaster Seals USA
•Purchaseofproperty at KeaneStreet,Currajong for Head Office and RTS operations
1951
1957
1984
1990 - 1992
1993
1994 - 2000
2001
2002
2004
2006
2007
2009
2011
•3newAccommodationServices commencedinTownsville,supporting13new clients
•OpeningofLeilaAvenue,LittleStreet (Cairns) and Meadow Street (Mackay)
•Purchaseoflandat North Shore for accommodationprojects
•Supportforschool leavers commences
2008 2010 2012
Our vision: Building a better world with people of all abilities
•De-institutionalisationCommenced.
•BuildingandopeningofCasaMartinez,firstpurpose built house in thecommunity
1COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012 1COOTHARINGANORTHQUEENSLANDANNUAL REPORT 2012
Con t en t s
THEHONJENNYMAKLIN& SENATORJANMCLUCAS,WITHADAM
POPPY,2011WALKWITHME
COOTHARINGAMILESTONES InsideFrontCover
BOARDOFDIRECTORS 2
REPORTFROMTHEPRESIDENTANDCEO 3
ORGANISATIONALCHART-JUNE2012 4
COMMUNITYLIVING 5
RESPITEANDCARERSUPPORT 7
ACTIVITYANDRESPITECENTRE 8
OLDERCARERSINITIATIVE 9
REHABILITATIONTECHNOLOGYSERVICE(RTS) 10
ALLIEDHEALTHSERVICESFORADULTS 11
ALLIEDHEALTHSERVICESFORCHILDREN 11
STARS 12
ABORIGINALANDTORRESSTRAITISLANDERLIAISONOFFICER 13
VOLUNTEERS 13
HUMANRESOURCES/QUALITY&PROPERTY 14
TRAINING 15
SUMMARISEDFINANCIALREPORT 16
Directors’Report 16
Auditor’sIndependenceDeclaration 18
StatementofComprehensiveIncome 19
StatementofRecognisedIncomeandExpenditure 19
Balance Sheet 20
CashFlowStatement 21
NotestotheCashFlowStatement 22
NotestotheSummarisedFinancialReport 22
Directors’Declaration 24
IndependentAuditor’sReporttotheMembersof
TheCootharingaSocietyofNorthQueensland 24
Summaryof2012Income 26
Summaryof2012Expenses 26
MARKETING,FUNDRAISING&PUBLICRELATIONS 27
PRODUCTIVEANDPOSITIVEPARTNERSHIPS 29
MAJORDONORSANDCONTRIBUTORS 30
MEMBERS 30
OURWONDERFULSPONSORS 30
EVENTSPHOTOGRAPHS 32
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 20122
BOARD OF DIRECTORS
Mr Colin HarknessVice President
Mr Ryan CombeCommenced
26 October 2011
Ms Roslyn BakerCommenced08 May 2012
Mr Rob GrantPresident
Ms Renee BennettMr Jim YoungMr Ian FeatherstoneTreasurer
CORPORATEGOVERNANCESTATEMENTTheCootharingaBoard is responsibleforsettingthestrategicdirectionforCootharinga,approvingbudgets,monitoring,andauditingCootharinga’saffairs,onbehalfofCootharingamembersbywhomtheDirectorsareelectedandtowhomtheyareaccountable.
Theseactivitiesareconducted inaccordancewith theMemorandum&ArticlesofAssociationofCootharingaandrelevantlegislation.Activitiesareaimedatthedeliveryofqualityservicestopeoplelivingwithdisabilities inNorthQueenslandandensuringthatCootharingaremainsfocussedonitsVisionStatement.
AllDirectorsarenon-executiveandactinavoluntarycapacity.
TheBoardhasdelegatedresponsibilityforday-to-dayoperationsofCootharingatotheChiefExecutiveOfficer.TheChiefExecutiveOfficerreportstotheBoardthroughCootharinga’sPresident.Inaddition,Directors aremembers of a range of specialist “Board Committees”, each ofwhomconcentratesonspecificareasandrecommendsactiontotheBoard.TheBoardandeachBoardCommitteehasestablished:
• Roles
• Structureandcomposition
• Termsofreference
• Functions
• Meetingandreportingrequirements
• Keyperformanceindicators
DIRECTORS’ATTENDANCERECORDThefollowingisarecordoftheattendancebyCootharingaDirectorsatBoardandBoardCommitteemeetingsheldDuring theperiod July 2011 to June2012. Thefigureon the rightof each sectionindicatesthenumberofmeetingsconducted,orthattheDirectorswereexpectedtoattendduringtheperiodeachDirectorwasamemberoftheBoardorBoardCommittee,whilethefigureontheleftisthenumberofmeetingsactuallyattended.
Ms Anna NichollsHonarary Secretary
We thank each of our Directors who so willingly and enthusiastically
volunteer their time and skills
DIRECTORSBoard of Directors
Executive Committee
Lifestyle Services
Governance & Practice Committee
Community Relations & Fundraising Committee
Finance & Resource
Committee
Rob Grant 5 of 6 1 of 1 2 of 4 3 of 3 6 of 7
Colin Harkness 6 of 6 1 of 1 3 of 3
Ian Featherstone 5 of 6 1 of 1 4 of 4 7 of 7
Anna Nicholls 3 of 6 4 of 4
Renee Bennett 4 of 6 3 of 3
Jim Young 4 of 6 5 of 7
Ryan Combe 3 of 4
Roslyn Baker 1 of 1
3COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Mr Rob GrantPresident
Mr Brendan WalshCEO
Our online friends at Wikipedia define Sustainability as “the capacity toendure”.ThislastyearforCootharingahasbeenaperiodofconsolidationafter several years of solid growth. Our strategic directions for the last three yearshavebeensuccessfullyimplemented,andwenowhaveasolidbasefromwhichtomoveinthecomingyears.
Overthis lastyear,considerableefforthasbeenmadetoensurewehaveenhancedstaffingarrangementswhichwillmeettheneedsofthepeoplewe assist. We have also spent considerable time and effort during the last year in creating a positive culture within our workforce. Through enhancedmorale,aswellasadditionaltrainingforstaff inall levels intheorganisation,wearenowrecognisedbymanyas“anemployerofchoice”inthe area of disability support.
Duringtheyear,wehaveenhancedourservicedeliverytochildrenwithadisability,andwehavecommencednewservicesforyoungadultswithadisabilitywhoareleavingschool.Inadditiontothesenewservices,wehavehadseveralindividualsandfamilieschoosetomovetheirservicesfromotherorganisationsacrosstousatCootharinga.Withtheimpendingintroductionof theNationalDisability InsuranceScheme (NDIS),wearealready laying thegroundworkforasustainablefuture. Inthenearfuturefamilieswillbeable to choosewhere theywish to spend their funding.We are alreadypositioningourselvestobetheprimarychoiceforindividualsandfamilies acrossNorthQueensland.Itismostpleasingtoseeindividualsandfamiliesare now selecting us for their services.
Cootharinga has been an active and generous participant in networks right acrossAustralia.Wehavebeenexaminingourpartnershipswithaviewtoensuring sustainability for ourselves and those partnerships in the new world thatwillariseundertheNDIS.
During the year, we have made significant advances in the number oforganisations and businesses that choose to support Cootharinga. As well as increasing the number of supporters,we have increased the range ofconnections and depth of our relationships with these businesses. This enhanced support helps to build a sustainable future for Cootharinga.
With thepotential introductionof theNDIS,we are fully expecting therewillbedramatic changes to theway inwhich funding ismade availabletoprovidedisabilitysupport.Wearealreadyadjustingouraccountingandmanagement systems to accommodate personal choice, individualised
funding,andasignificantincreaseinfeeforservicework.Fororganisationstosucceedandthriveincomingyears,itwillbeessentialthatorganisationscanadequately respondto thesenewarrangements.During this lastyear,Cootharinga hasmade substantial progress in accommodating individualchoiceandfundingcontrolledby individualsandfamilies.ThisallbodeswellforastrongfutureforCootharingaundertheNDIS.
During theyear,Cootharingahasnegotiated for funding for someexcitingnew accommodation projects that will be undertaken at North Shore,near Townsville. Thisnewaccommodationwillbe “smarter”,greenerandfully accessible for people with different levels of abilities. These exciting projectsaddtoourfuturesustainabilitythroughbroadeningtheinvestmentbaseoftheorganisation,namelythroughtheadditionofseveralresidentialhousinginvestments.
AsBoardPresidentandCEO,wearecertainlyproudoftheachievementsofallofthestaffandvolunteers,includingourwonderful,volunteerDirectorsofour Board. The successes of Cootharinga can only be achieved through the combinedeffortofallofthesepeople,alongsidethosewesupport,theirfamiliesandthecommunitieswherewework.Weheartilycongratulatealloftheindividualsandbusinesseswhosupportourimportantwork.Andfinally,wewouldalsoliketothankourever-helpfulcolleaguesinthe(Queensland)DepartmentofCommunities,DisabilityServices,aswellasourcolleaguesintheAustralianGovernment.
REPORT FROM PRESIDENT & CEO
NDIS CAkE
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 20124
People Assisted/Families Individuals
Families
Board of DirectorsRobGrant-President&VolunteerDirectors
CEO - Brendan Walsh Executive Secretary
Administration Reception
Human Resources, Quality and Property General Manager - Steve Cairns
HumanResources Property-DevelopmentQualitySystems Governance ReviewWorkplaceHealth&SafetyResourceandInformationCentre
Finance and IT General Manager - Brad Walsh
Finance&Accounting InformationTechnologyInvestments CommunicationsPayroll CompanySecretary
Marketing and Public Relations General Manager - Mandy MacDonald
Marketing PublicRelationsFundraising Bequest Babinda Bargain Centre WorkplaceGiving
Community Living General Manager -
Brett Edwards 9housesinTownsville,3inCairnsand 4inMackay 82peopleindividuallysupported across NQ
Training, Respite, Allied Health, Rehabilitation Technology Service (RTS)
General Manager - Julie O’Neil ActivityandRespiteCentre-assisting32people GeneralRespite-assisting23people OlderCarersInitiative-assisting33people AtRisk-assisting16people SchoolLeavers(STARS)-10people AlliedHealthServiceforChildren-assisting72people RTS-185peoplereceivingserviceinNQ AlliedHealthServiceforAdults-65peopleassistedinNQ
Lifestyle Services
ORGANISATIONAL CHARTJune 2012
5COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
On30March2007,AustraliasignedtheUnitedNationsConventionontheRightsofPersonsWithDisabilities.Thisisthefirstcomprehensivehumanrightstreatyofthe21stcentury.TheConventionfollows decades of work by the United Nations to change attitudes and approaches to persons with disabilities. The Convention clarifies and qualifies how all categories of rights apply topeoplewithdisabilitiesandidentifiesareaswhereadaptationshavetobemadeforpeoplewithdisabilitiestoeffectivelyexercisetheirrightsandareaswheretheirrightshavebeenviolated,andwhereprotectionofrightsmustbereinforced.
Cootharinga’sCommunityLivingservicecontinuetosupporttheConvention’sintentionofupholdingtherightofallpersonswithdisabilitiestoliveinthecommunity,withchoicesequaltoothers,andshalltakeeffectiveandappropriatemeasurestofacilitatefullenjoymentbypeoplewithdisabilitiesofthisrightandtheirfullinclusionandparticipationinthecommunity.
Cootharinga supports 82 people living in the community across Townsville, Mareeba, Cairns,Mackay, and Proserpine. 61 people are supported in shared living arrangementswith 24 hoursupportand21peoplereceivedropinsupportsintheirownhome.Eachpersonisassistedtodevelop their own lifestyle plan each year that outlines their personal and life goals and aspirations. Thisplanthenhelpsustodeliverservicesthatwillenableandempowerpeopletoachievetheirown goals.
Thesupportsdeliveredtoeachpersonareuniqueandbasedaroundtheirpersonalneedsandlifegoals. The support we provide can include:
• assistancefindingajob
• assistancewithstudyatTAFE,universityoracollege
• supporttoaccessthecommunityandbecomeinvolvedinlocaleventsandorganisations
• assistancewithpersonalcareormedication
• supporttobuildindependencewithcooking,cleaningandotherdomesticresponsibilities
• supporttocreateahome
• supporttobuildandmaintainfriendshipsandrelationships
Inordertotrulyachievesocialinclusion,Cootharingadelivertailoredsupportstoeachpersonweassisttonotonlyaccessandparticipateinthecommunity,butmoreimportantlytoconnectwiththecommunityinmeaningfulways.
Each and every one of us has a range of interests that we develop over a lifetime and fosterthroughobservingfriendsandfamily,andwedevelopthroughsocialactivitiesandevents.Cootharinga provides personalised support to allow each person to identify their passions and interests,andthenworkswiththemtodevelopthispassionintowaysthatwillhelpthemengagewiththeircommunity.
Through this targeted support everyone that we support has explored new or additional interests insports,thearts,furthereducationandothershavebeenextendingtheirdevelopmenttotakeuppaidemploymentorvolunteeringopportunities.Theoptionsforpeoplewesupportarelimitedonlybytheirimaginationandwillingnesstokeeptryingnewthings!
Overthelasttwelvemonths,theCommunityLivingservicehasbeenreviewingthewaywemanageanddeliverourservicesinordertolayfoundationsforthenewworldwithaNationalDisabilityInsuranceSchemetoensureweremainflexibleandresponsive.WehaverecruitednewManagerstotheteamandhavealsoexpandedourmanagementstructuretoincludeAssistantManagersinCairns and Mackay allowing us to effectively respond to significant growth in those regions.
Wehavealsohadanincreaseintheindividualsseekingsupportintheirownhomeeitherthroughfee-for-serviceorindividualgovernmentgrants.WebelievethisisindicativeofthestyleofgrowthwemayexperienceoverthecomingyearsastheNDISrollsoutacrossAustralia.
In order to support this growthwe have expandedour SupportWorker base significantly.Wenowemploy116FullTimeandPartTimestaffandanother64CasualstaffworkingacrossNorthQueenslandinourCommunityLivingservice.
All rosters continue tobe reviewed toensure thatwearemeeting the requestsofpeoplewesupport,whilstremainingflexibleandresponsivetochangingneeds.Thishasmeantthatourstaffarebeingtrainedinmoreareassowecanbroadentheirexperienceandskillset.Thisisincrediblyimportant aswe take on the supports for new individuals and improveour ability to respondpromptlytoindividualrequests.
Propertyimprovementandrenovationhasalsobeenhighonouragenda.Overthelastfewyearswehavedevelopednewpropertieswhichareinnovative,modernandaccessible.Wewerealsoawarded$840,450fromtheFederalGovernmenton4Marchthisyear.ThiswastheresultofoursubmissionforfundsundertheSupportedAccommodationInnovationFund. IntheyearaheadwewillbeworkingwithpeoplewesupportandfamiliestobuildnewhomesintheNorthShoreprecinct.Thesepropertyprojectswillsetnewbenchmarksforprovidingaccessibleandinnovativehousing for people with disability in North Queensland.
We have also seen continued improvements across many of the shared living homes. Someimprovements have included bathroom renovations, garden makeovers and the installation ofshade sails to add livable outdoor areas to help people we support cope with the harsh North Queenslandheatwhilst enjoying theirbackyards.Wehave hadgreat support frompeopleweassist,familiesandcommunitybusinessintheseprojectsbutourworkisnotdoneyet.Theyearaheadwillhopefullyseefurthergreatoutcomesinthisarea.
COMMUNITY LIVING
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 20126
Karen’srelocationtoCairnsinJanuary2012wasawelcomedmoveforherandherfamily;parents,DiandPeter,andsiblings,MareeandPeter,whoresideinMareebaapproximately40minutesfromCairns.
Karen has been supported by Cootharinga since May 1990 at one of our community livinghouses inTownsville.Thisalways felta longdistanceforKaren’sfamilytotravelandvisitswerenotasoftenaseveryonewouldhave liked.
When the opportunity arose for Karen to relocate to Cairns everyonejumped at the idea. Di and Peter drove Karen from Townsville to hernewhomeat Little Street andeveryone felt shewould settle in easily.
KarenhasquicklydevelopedgoodrelationswithShaniandMicheal,herhousematesandfoundherbearingsinCairns,hernewhometown.
Karenandherfamilynowgettogetherregularly.KarenvisitsherfamilyinMareebaandher familydrop inatKaren’s, theyalsooftengetoutandabout together,meetingupfor lunchorwalksatTheLakesandvisitingextendedfamily inCairns.DiandPeteraredelightedwiththesituationandfeelKarenisbrighterandhappiersincethemove.
All involved feel it has been a success story at bringing family closertogetherinasituationwhere,attimes,people’saddresscanbedictatedby support options.
Foranyparentorguardianthedecisionforyourlovedonestomoveintoresidentialcareisonethatcannotbemadeeasily.ForMargaretJarvis,whohasopenedherdoorstoover184youngpeopleovertheyears,sheiswellusedtopeoplecomingandgoing.
However having Micheal in her care for 20 years and Shanifor16madethedecisionmoreoverwhelming.Margaret’s concern was that if something wouldhappen to her who would care for Micheal and Shani. Itwasanextremelyhardchoice forMargaretbutonethatshehasnoregretsaboutmaking.
Margaretexplainsthedecisionwasmadealoteasierwith the help and support of Cootharinga. In the beginning itwas extremely overwhelming and tooktimeforhertoadapttothechangesthatwouldoccurin her own life. Once the wheels were in motion,Margaret started explaining to Micheal and Shani
about themove to prepare them for the new andexcitingexperienceofmovingoutofhome.Support workers visited Micheal and Shani before moving,so that stepping stones could be formed andrelationships created.
Initially itwasverytoughforMargaretto leavethembehindbutastimewentonandtheysettledintotheirnew homeMargaret knew she had made the rightchoice.Margaret’sonebitofadviceis‘tostickitout’.
Micheal and Shani now enjoy their new homewith housemate Karen and are developing newrelationships with other people we assist. These relationships and those developed with Cootharinga support staff, has seen Shani andMicheal developpositive personal relations other than with Margaret andset them ingoodsteadforwhatever the futuremaybring.
KAREN
MICHEAL & SHANI
kAREN AT HER NEW HOME
MARGARET WITH MICHEAL AND SHANI
7COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
RESPITE & CARER SUPPORTCootharinga Respite and Carer Support Services can ensure you have peaceofmindknowingthatyourlovedoneisinsafehands.Oursupportworkers are friendly, respectful and appropriately skilled toprovide ashortbreaktoyoufromyourcaringrole.Werecogniseit’softenthelittlethingsthatmakeabigdifference.
Our respite service provides help in your home, at the Activity andRespiteCentreorinthecommunity.Respitecanbeplannedorhappeninresponsetoacrisisoranemergencysituation.Itcanbedeliveredataregulartimeeachweekorarrangedonlyasrequired.Respitecanlastafewhours,overnightorforseveraldays.
RespiteandCarersupportcanassistwithindependentlivingskills,accessto community activities and interests, personal care, household tasks,recreational or sporting activities. Our focus is the person we support andassistingthemtoachievetheirneeds,wantsanddesires.
Respite and Carer Support provides five types of respite services:
• FlexibleRespiteintheTownsvilleregion
• “AtRisk”respitethroughoutFarNorthQueensland
• OlderCarers Initiative, respite foroldercarerswithinTownsvilleandMackay region
• CentrebasedrespiteattheActivityandRespiteCentre
• STARS–Skills,Training,Activities,RecreationandSurprisesforschoolleavers
Flexible RespiteFlexible Respite has supported 27 families this year in their homes orwithin the community to assist with the development of increasingskills,abilitiesandbuildingrelationships.Thefocusisonmaximisingthepotential of a person to achieve their goals and aspirations.
At Risk RespiteThe‘AtRisk’serviceprovidedfundingfor16peoplerequiringassistanceduetoemergencysituationsthroughouttheyear.Supportwasprovidedto families for an unplanned or emergency situation when a familymember/carerrequiresimmediatesupport.
FIONA AT HUNGRY JACkS
Hi my name is Fiona; some of you may recogniseme from Hungry Jacks if you’ve called in to buy a burgerlately.I’mtheveryattractive,shy,singleonewiththecutesmile.
I live with two other housemates in a house in theCommunity.Ibasicallyrunmyownhouseandtellstaffwhattodo,(Ihopetheydon’treadthis).IgetassistancefromstaffforthestuffIstillhavetolearn,butIchoosewhat to do and when to do it.
I am so excited, soon Iwill bemoving intomyownhomewithoneotherhousemate. I get tochoosemyown colors and paint and everything like the colour of the roof and thewalls. I’mgunnagetmy family tohelpmepaint thewallswith aboriginal art, it’s goingto lookawesome.Today Iwentandcheckedout theblockoflandthatmynewhomeisgoingtobebuilton,the neighbourhood looks great and there is lots of bush
andtrees,soIamhopingtheremightbesomewildlifeon the land. I love taking photos so this will be a great opportunityformetopracticemyskills.
Oneofmygoalsinlifeistogetmylicenseandbuyacar.Not justanycar, ithastobepink,withmagsandIwant to hang pink fluffy dice from themirror. I canseemyselfcruisingTheStrand.AnywayIknowIhavetokeepworkinghardandsavemymoney.
I work at Hungry Jacks three days a week. I have awesomepeoplewhosupportmetoworkatHungryJacks,thestafffromCootharingawhodrivemetoandfromwork,making sure I’m there on time and I lookGood!!!!!, the support I receive fromCapabilitieswithwork relatedstuffand thegreat teamatHungryJackswhohelpmeto trainand learnmy job. Ikeeptellingeveryone,“I’mgunnarunthatplaceoneday”.
FIONA
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 20128
Inthelasttwelvemonths,theentireteamattheActivityandRespiteCentrehasworkedhardtomakesomegreatchangestothecentreandtheserviceweprovide.Staffhavebeenopentochangeandnew ideas, andhavecontributedmany ideas (and resources) into thegrowthof thecentre. Thefollowingaresomeareasthathaveachievedpositivechangeinthelast12months;
APPEARANCEWhiletheActivityandRespiteCentremaynotlookdifferentfromtheoutside,comewithinandyouwillfindaplethoraofhiddentreasures!
• newlydesigned‘chilloutroom’withitssensoryequipmentandrelaxingatmosphere,
• computerroomwithLANgamingcapabilities,
• Wallhangingsandpicturesshowcasingactivities
SERVICEDELIVERYOneofthemostsignificantachievementsofthecentreinthelast12monthshascertainlybeeninthewaythatserviceisbeingdeliveredtothepeoplewesupport.Somechangesinclude;
• Creativeandexcitingactivitiesoffered,
• Activitiesbeingdeliveredtoencourageindependenceandpersonalgrowthforguests,
• CreationandtrialofanewOpportunityPlan,
• Personcentered,goaldrivenservicetoourguests,regardlessofageorability.
TEAMWORKThelasttwelvemonthshasseena largechangeinstaffat theARC,withonlyonepermanentstaffmember remaining from theoriginal team. Even through staff shortagesdue to illness, leave andresignation, the teamhasconsistentlybanded together tocontinue toprovide thebestpossibleservicetothepeoplewesupport.Additionally,theteamhashelditselftogetherwithgoodhumorandfunandmanycommentshavebeenmadeaboutthepositiveandupliftingatmosphereofthecentre,whichIfirmlybelieveisaresultoftheteam’shardworkandexuberance.
FUNDRAISINGThe Activity and Respite Centre has been very fortunate in the last twelve months with variousopportunitiestoraisemoneyforsupplies,renovationsandequipmentetc.Fundraisingresultsinclude;
• $2,000sellingraffleticketsatTheCowboysLeaguesClub
• $2,000toCootharingafromRotary,withhalfbeinggiventothecentre
• FiveprintswerehandpickedandkindlydonatedbyProbusMembers
• $5,000fromQueenslandCountryCreditUnionforthecreationofanaccessiblecommunitygarden.
ACTIVITY & RESPITE CENTRE
SHARON (SW), kIMEON NESTOR, STEVEN PETERS, PETER FRITH
9COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Overthelastyeartheinitiativehasofferedsupportto12familiesinTownsville. Support is twofold: The provision of respite services to oldercarers;andassistingoldercarerstoplanandprepareforthetimewhentheycannolongercontinueinthecaringrole.
Respitecanstrengthentheabilityoffamiliestocarefortheirfamilymemberwithadisability.
Respitecanbeofferedinmanydifferentways:
• Inhomesupportwhichenablesfamiliestostaytogetherlonger.Support Staff assist with personal care and/or life skills.
• Centre based respite which enables the carer to take a welldeserved break. Centre based respite provides opportunity to meetnewpeople,makefriends,andlearnlifeskills.
• In theeventofanemergency.Thecapacityofoldercarerscandiminishovertimeasaresultoffailinghealthandreducedenergy.
• Community access which enables their family member to beinvolved in social and recreational activities.
Overthepastyearagroupofmen,whocallthemselvesthe‘A.Team’,have attended the Cowboy’s home games. Sharing in the fun ofgoing to the footy games has provided themenwith the socialrole of Cowboy’s Supporter and close friendships have formed.Themenwould like tomove in to a supportedaccommodationservice together.
TOWNSVILLE
OLDER CARERS INITIATIVE
MACKAYShirley Kenny joined the Older Carer Initiative in September2009.Shewasbeingcaredforbyheroldersister Bev whose goal was to see Shirley settled in supported accommodationwhile shewas still able toassistwiththetransition.InSeptember2011,Shirleywasable to move into a house at Beaconsfield which shenow shares with her housemates Rebecca and Danielwho are also supported by Cootharinga staff. Shirley enjoysparticipating inhouseholdchores, fromassistingwith grocery shopping to helping with the housework and cooking. She takespride in keeping her bedroomtidy and has a wonderful collection of handbags and jewellery. In her leisure time Shirley likes to go to themovies, shopping , out for lunch or morning tea andregularvisitstohersister,Bev.Tokeepfitshelikestogofor walks and also attends water aerobics once a week. Shirley is very excited and looking forward to a holiday in Townsville which Cootharinga staff are assisting her to plan with her friend Karen.
SHIRLEY kENNY
kIMEON, PETER AND STEVEN WITH COWBOY’S MEMORABILIA
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201210
The Rehabilitation& Technology Service (RTS) is a unique service at Cootharinga and for far northQld.After 20 yearsofoperationtheserviceisstillprovidingmodifications,maintenanceandrepairstoawiderangeofmobilityaidssuchaspowerwheelchairs,manualwheelchairs,walkers, communicationdevicesor anyotherequipment thathasbeen identifiedbyareferringtherapistorclient/family.
Oneofthestand-outachievementsforRTSthisyearhasbeenourinvolvementwithprovidingmobilityforayoungindigenousmanfromafarnorthAboriginalcommunity.RTSwascontactedinlate2011byaCairnsBaseHospitalOccupationalTherapist,requestingourservicetoprovideawheelchairandmodificationsfortheyoungmanlivingwithseveredisabilities.Thisyoungmanhasspentthepast3yearswithoutanappropriatewheelchairorseating,whichultimatelyconfinedhimtobed.Thishashadamajorflowoneffect,restrictinghisqualityoflife.Thistookawayhisabilitytoaccesshiscommunity,servicesandsimplepleasureslikeeating,ashewasreducedtobeingpegfed.RTScoordinatedwiththeCairnsBaseHospitalOTthrough2012andtheyoungmanreceivedhiswheelchairmodificationsonourtriptoCairnsinMay2012.
TheRTSteamconsistsofaManager/SeatingTechnician,anUpholsterer,twoFitters,andanAdministrativeAssistant.Sixoutreachtrips,3toMackayand3toCairns,wereconductedaswellasothercommunitiesinbetween.Overthepast12months,thenumberofclientsRTShasprovidedaservicetohasincreased.Thisincludesatotalof157Assessments,196Modificationsand144Repairscompleted.
Terrie Geordie
REHABILITATION TECHNOLOGYSERVICE (RTS)
MARGARET KRATZMANNIANWITHTRENTANDERSON(SEATINGTECHNICIAN)ANDLAURADOIG(OT)
PHILGORDON
11COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
ALLIED HEALTH SERVICEFOR ADULTS
IAN WITH THERAPIST LAURA DOIG
The Allied Health Service for Children (AHSC),formerly the Autism Service, continues to growintheNorthQueenslandregion.Weproudlynowoffer occupational therapy and speech pathology tomorethan72childrenintheregion.
We are now panel providers for the AustralianGovernment’s Better Start Early InterventionInitiative, allowing us to provide services to awider range of children with special needs that may have not been able to access our serviceearlier. This includes children with a confirmeddiagnosisofCerebralpalsy,Deafblindness,Downsyndrome,FragileXsyndromeandchildrenwhomhaveahearingorvisualimpairment.
WecontinuetoofferOutreachServicestoChartersTowers and Ayr, and visit fortnightly. We areanticipating further growth in the far north and are hopingtoextendservicesoutasfarasIngham.
The AHSC aims to provide family centered andevidence based occupational therapy and speech pathology.OurAlliedHealthProfessionalscontinuetomaintainprofessionaldevelopmentportfolios;attendingrelevanttrainingwhenpossible,aswellasoffering theirexpertise for in-house training tothecommunity.
The team recently facilitated a social skills groupfor children who struggle with understanding the complexity of social interactions, includingfollowing the unspoken rules of conversation. The service will continue to offer more groupinterventionintheupcomingyear.
AHSC have been privileged to be the recipients of funding grants allowing the purchase much
needed assessments and resources. Thank youto Westpac and Townsville West Rotary Club foryoursupport!
The multisensory environment is almostcompleted,whichwillbe a fun filled alternativespace for individual sessions. Local companiesin the regionprovided “oddends” to enable usto create a tactilewall andflooring. Xstrata havekindlyprovidedsupporttopurchaselargeritems.Thank you, without your support these projectswould not have been possible.
A special thank you to Smedley Plumbing, whocreated a tactile panel for our newmultisensoryenvironment.
ALLIED HEALTH SERVICE FOR CHILDREN
This has been a busy period for the Allied Health Services for Adults Team atCootharinga.Alongwiththedaytodayrunningoftheservice,therehavebeensomestaffingchangeswhichhasintroducednewstrengthsandabilitiestotheteam.
Working collaboratively and holistically with family members, support staff andindividualswesupport,allowsustoprovidethebestopportunitytomeettheneedsand goals for each individual and reach their highest potential to participate in daily life.Oneoftheexcitingaspectsofworkingwithintheteam,isworkingcloselywiththe Rehabilitation Technology Service to ensure that each individual receives the appropriateequipmentandseeingfirsthand,thedifferencewecanmakeasateamtothelifeofsomeonewithadisability.
AswellasprovidingservicestoindividualsintheTownsvillearea,therapistscompletequarterlyoutreachandtrainingtripstoCairnsandMackay.
TherapistswithintheservicehaveworkedhardtobuildnetworkswithintheTownsville,CairnsandMackayareas through liaisingwithexternalserviceproviders,equipmentsuppliers and support groups to enhance opportunities for the individuals we support at Cootharinga.
The teamhasbeenbuilding up resources for the individualswe support and alsoattending external training to continue quality service delivery. The therapists alsoprovideregularinhousetrainingandprofessionaldevelopmenttonewandcontinuingstaffmembers,andhasnowextendedtotherapistsguestlecturingtoundergraduatestudentsatJamesCookUniversity.
Terrie Geordie
REILLY & MATTHEW BULL
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201212
(School Leavers) ProgramSTARSbeganwithfourparticipantsinFebruarythisyear.STARSoperatesfromtheActivity&RespiteCentrefromMondaytoWednesdayeachweek.Currentlythereare10participantswithamixtureofgroupandindividualprograms.Theactivitiesarecateredtoeachparticipantwiththefocusonthedevelopmentoflearningandlifestyleskills.
Activities that have been enjoyed this year include:
Woodwork-theyoungmen’sgrouphaveworkedonalargescaleproject(snakeenclosure)thatisnearlycompleteandsmallerindividualprojects.Cookinghasalsobeenapopularactivitywiththeparticipants increasing their cooking skills and culinary knowledge.
Electronics classes have seen the participants building robots to solar batteries. The group has learnt howelectronicobject’sworkbydismantlingoldpiecesofequipment.Thecomputer/gamingroomhasbeendevelopedwithfourcomputersnetworkedtogether;STARSparticipantsenjoyusingthecomputerstodeveloptheirskillsandplayingvariouscomputergames.
STARShasbeenfortunatetohavealocalindigenousArtistvolunteerhistimetoteachthegroupskillstocompleteIndigenousArtworksandknowledgeofIndigenousCulture
Photography&DigitalArthas recentlybeenofferedasaSTARSprogram.Thishas involvedtakingphotographsandthenmanipulatingthepicturesusingadigitalartprogram.
HealthandFitnessprogram-TheyoungmenhaverecentlyjoinedthePCYCandhavestartedtoattendthegymonaweeklybasisundertheguidanceandsupervisionoftwosupportworkers.
In addition participants who have received individual support have been assisted to develop their skillsinmoneyrecognition,domesticduties,useofpublictransportandoneyoungmanhasbeensupportedtoattendlocal,interregionalandStatewheelchairbasketballcompetitions.
STARSSki l ls , Tra in ing, Act iv i t ies, Recreat ion and Surpr ises
CHELSEA GOSBELL DANIEL MARSHALLLEFT TO RIGHT: JEROME DUMONTH, ASHLEY HAMMOND,
PAUL TOWERS (SUPPORT WORkER), DANIEL MARSHALL
13COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
ABORIGINAL & TORRESSTRAIT ISLANDER LIAISON OFFICER
OverthepastyearCootharingahasagainbeenfortunatetoreceivesupportfrommanyvolunteers,attheoffice,intheservices,atvariousfundraisingevents,asamemberontheBoardandofcourseaspartoftheteamattheBabindaBargainCentre.
Itisrecognisedthatvolunteeringstrengthensthecommunityprovidingmeaning,purpose and satisfaction in people’s lives. For the individuals, volunteeringbringshealthandwellbeingbenefitsincreasingaperson’slongevity.
ForthepastsixyearsJaneceRogershasbeenonesuchpersonbenefitingfromvolunteering.JaneceworkedwithCootharingaasasupportworkerfor14yearsbefore health issues forced her to retire. After a short break to get her health back,JanecereturnedandstartedvolunteeringwiththepeoplewesupportatGardenia Avenue.
Janecesaid“It reallybrightensmydaywhenIwalk intothehouseandWinnigivesmeabig smile”.Havingworked in the industry formanyyears, Janecesaidsheiswellawareofthelimitedsocialfriendshipspeoplewithdisabilitiesdevelop,andreallyenjoysbeingtheretointeractwiththepeoplewesupportshenowcallsherfriends.HouseManager,NickHenningsen,said“Janececanalwaysbecountedonforherbrightandhappypersonality”whilestaffmemberMarie Tamparong says thatWinni looks forward to Janece’s visitswhen theyspend time scrapbooking and talking.Marie saysWinni particularly enjoys itwhen Janece reads the Torres Strait Island Newspaper to her.
WithoutthesupportofJaneceandallourvolunteers,muchofthegoodworkCootharingadoescouldnotbeachieved, for theirhelpandsupportwearevery grateful.
TheroleoftheAboriginalandTorresStraitIslanderLiaisonOfficerwithCootharingaprovides support to staff and Individual Aboriginal and Torres Strait Islander Peopleswithadisability.Inordertoassistthepeoplewesupportreconnectandbuildrelationshipswithfamilies,cultureandcommunities,apathwayofhealing,persistence and adhering to cultural protocols is essential. This is an ongoing processthatneedstobeimplementedwithculturalsensitivityandpatience.
FeedbackfromtheAboriginalandTorresStrait IslanderfamiliesandcommunitygroupshasseensomechangesimplementedbyCootharingaandhowwedelivera culturally appropriate service.
ThroughthedevelopmentanddeliveryofCulturalAwarenessTrainingtoManagersandSupportWorkers,weaimtoimprovethequalityofserviceandrelationshipswith families,communitygroupsandespecially tobetter assistAboriginal andTorres Strait Islander peoples we support.
WearealsoworkingonCulturalCompetencyStandardstoaddresshowtouseappropriate tools and practices that show cultural sensitivity in the workplace and to identify the need for cultural training of staff.
The development and implementation of staff induction processes that takeinto consideration an applicant of Aboriginal and Torres Strait Islander descent and how they may feel more comfortable in an interview. Also after gainingemployment, how the individual canbebetter informed andprepared in theworkenvironmentwhilstmaintainingculturalsensitivity.
Through the liaison with Indigenous Traditional Owner groups and Elders,a working relationship has been formed to acknowledge and respect TraditionalOwnersgroupsandinvolvetheminCootharingaevents,especiallyofa cultural nature.
Anotherprojectweareworkingonisthe“SpiritTreeProfile”whichisaculturallysensitive IndividualPlan for theAboriginalandTorresStrait Islanderpeoplewesupport,todiscussandsharetheindividualsstory,familyhistoryandconnectionstotheenvironmentandidentity.
VOLUNTEERS
SYLVIAPRICE,ABORIGINAL&TORRESSTAITISLANDERLIAISONOFFICERATINCLUSIVECOMMUNITIESFESTIVAL
JANICE&WINNIE
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201214
HUMAN RESOURCES / QUALITY AND PROPERTYSustainable WorkforceHR/RECRUITMENT/WHSThegrowthatCootharingahascontinuedduringthelasttwelvemonths.Thefiguresoutlinedbelowshowanincreaseofnearly15%instafffiguresduring2011andnearly60%inthelastfiveyears.ItisexpectedthatCootharinga’sstaffnumberswillreach250priortotheendof2012.Thechallengeoverthelasttwelvemonths,andforthefuture,isbeingabletosustainstafflevelsandcontinuallyadapttothegrowingneedsoftheorganisation.Recruitmentofstaff,especiallySupportWorkers,hasbeenhighlysuccessfulandunlikepreviousyears,competitiontoattractstaffhasnotbeenascompetitive.TheBoardcontinuestoemphasisetheneedtoattractandtrainhighlyskilledstaffandthishasproventobeamajorfocusfortheHRteam,inconjunctionwiththeCommunityLivingTrainingstaff.
Likemanyotherorganisations throughoutAustralia,andcertainlywithinour industry, retentionofstaff isalso an area Cootharinga has concentrated a large amount of effort. The introduction of staff benefits,including pay increases as part theQIRC decision in 2010, has contributed to Cootharinga’s retentionfiguresbeingreducedoverthelast12months.Cootharingapromotestheorganisationasafamilyfriendly environmentandallowsflexibilityinstaffrosterswhichinturnsupportsstaff’sexpectationsof“qualitytime”withtheirfamilies.
ThisyearhasalsoseentheintroductionofanEmployeeoftheMonthAward.Eachmonthisallocatedacategory(EmergingAchiever,TeamSpirit,InnovationandCreativityetc)andtheAwardwillculminatewiththeannouncementoftheEmployeeoftheYearAwardatthestaffconferenceinDecember2012.
WHS/RISKMANAGEMENTOn 1 January, 2012, the introduction of new Workplace Health and SafetyLegislation saw the harmonisation of State based legislation into a NationalWorkplaceHealthandSafetyAct,encompassinganewsetofRegulationsandongoingdevelopmentandimprovementofCodesofPractice.Whilegenerallythenewlegislationisbusinessasusual,ahigherresponsibilitywasputonDirectors,People inChargeof a BusinessorUndertaking, (PCBU),Managers andStaff toactandworkinasafemannerwithhigherpenaltiesfornoncompliance.ThereisalsoanexpectationthatDirectorsandPCBU’swillhaveadeepunderstandingofthesafetyconcerns,risks,businessandstrategiesofanorganisationinrelationto safety. To ensure compliance to the newly instated legislation, CNQ hasestablishedanddemonstratedavisiblecommitmenttosafetyandunderstandsthatsafetyencompasseswellbeingandhealthaswellasphysicalsafety intheworkplace.TocomplimentWHS,CootharingaareintheprocessofcompletingamorethoroughandcompliantRiskAssuranceContinuityFramework.Theaimof theFramework isagain toensureCootharinga’ssustainability into the future.ImmediateandlongtermrisksarebeingidentifiedwhichwillcomplimentthenewStrategicDirectionofCootharinga.
PROPERTYCootharinga were successful in obtaining an $840,450 grant through the SupportedAccommodation Innovation Fund (SAIF).The project was submitted as “My Homeis Smarter, Greener and Accessible”. Thehouses will be built in a relatively new suburb ofTownsville–NorthShore.TheBoardhasalso provided approval for another house to befundedbyCootharingaandbuiltincloseproximitytotheSAIFproject.Thefuture residents of the new houses are currently being supported by Cootharinga inprivate rentalpropertiesandthesenewhouseswillprovidethemandtheirfamilieswithsecureaccommodationsupportformanyyearsahead.
Status 2008 2009 2010 2011 2012
Full time employees 33 (24%) 40 (22%) 40 (20%) 40 (19%) 51 (21%)
Part time employees 80 (57%) 104 (56%) 106 (56%) 106 (52%) 116 (49%)
Casual employees 26 (19%) 41 (22%) 40 (22%) 61 (29%) 69 (29%)
Total 139 185 186 207 236
Full time equivalent 100.59 124.4 124.76 143.64 153.47
TRACY RAU - RECIPIENT OF THE FIRST ‘EMPLOYEE OF THE MONTH’ AWARD
15COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
TRAINING
NEWRECRUITS2011
DuringthisyeartheTrainingdepartmenthassupportedlearninganddevelopmentasCootharingacontinuallystrivestobetheleadersofpersoncenteredpractice.Ourmainfocushasbeenonwhatisimportanttosomeonenowandinthefutureandaligningourtrainingwiththeirneeds.PersonCenteredPracticewasthefocusofourAnnualStaffConferenceinDecember2011,withapanelofguestspeakersincludingMatthewYau(JCUProfessor),RossWilliams,PamSpelling(Centacarecounselor) andDaleCordwell (IndustryAuditor) andcontinuedwith in-house training fromanexpert in this field.
Reflecting thecommitmentCootharingahas to thedevelopmentand retentionofhighly trainedstaff, during 2012 the training team delivered comprehensive Pre-requisite, Orientation andRefresher training to 163 employees. Cootharinga join in partnershipwith a Registered TrainingOrganisationBridgeworkstodeliveraccreditedtraininginCertificateIVinDisabilityto11supportstaffinTownsville.ThroughstudyingtheCertificate,staffwillbeabletodemonstrateandimprovetheirknowledgeandskillstoprovidequalityservicestopeoplewesupport.TheCertificateIVisasolidfoundationtofurtherstudyinthecommunityservicesfieldandCootharingacontinuestoencourage support workers to take advantage of the opportunities available.
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201216
SUMMARISED FINANCIAL REPORT FOR THE FINANCIAL YEAR ENDED 2012
THE COOTHARINGA SOCIETY OF NORTH QUEENSLAND
Thefinancial statements andother specificdisclosures are anextractof, andhavebeenderivedfromthefullfinancialreportofTheCootharingaSocietyofNorthQueenslandforthefinancialyear.Other information included in this summarisedfinancial report isconsistentwith the fullfinancialreport.Thesummarisedfinancial reportdoesnot,andcannotbeexpectedto,provideas fullanunderstandingofthefinancialperformance,financialpositionandfinancingandinvestingactivities
ofTheCootharingaSocietyofNorthQueenslandasthefullfinancialreport.Ahardcopyofthe30June2012fullFinancialReport,includingtheindependentauditreport,isavailabletoallmembers,andwillbe sent to shareholderswithout chargeupon requestor canbedownloaded fromourwebsite.
DIRECTORS’REPORTYourDirectorspresentthefollowingreportforthefinancialyearended30June2012.
DirectorsThedetailsoftheDirectorsoftheCootharingaSocietyofNorthQueenslandinofficeatthedateofthis report; includingname,qualifications, experienceand special responsibilities, are shownonpage 2 of the Annual Report.
Therewere6Directors’meetingsheldduringtheyear.Directorshavebeeninofficesincethestartofthe financial year to the date of this report unless otherwise stated.
Meetings of DirectorsRefertoDirectors’AttendanceRecordonpage2oftheAnnualReport.
Proceedings on Behalf of the CompanyNopersonhasappliedforleaveofcourttobringproceedingsonbehalfofthecompanyorinterveneinanyproceedingstowhichthecompanyisapartyforthepurposeoftakingresponsibilityonbehalfofthecompanyforalloranypartofthoseproceedings.Thecompanywasnotapartytoanysuchproceedings during the year.
Company SecretaryThefollowingpersonheldthepositionofCompanySecretaryattheendofthefinancialyear:
MrBradWalsh–BachelorofCommerce,CertifiedPracticingAccountant.MrWalshhasworkedfortheCootharingaSocietyofNorthQueenslandforthepast17years.MrWalshwasappointedCompanySecretaryon6October1997.
Interests of Directors in Contracts with the Company
TherewerenomaterialcontractsinvolvingDirectors’interestsattheendofthefinancialyearor,ifnotthensubsisting,enteredintosincetheendofthepreviousfinancialyear.
Principal ActivitiesTheprincipalactivitiesofthecompanyhavebeenprovidingservicestopeoplelivingwithdisability,andtheirfamilies.
There has been no significant change in the nature of these activities during the year.
Short and Long Term Objectives of the EntityThelongtermobjectivesfortheorganisationareguidedstronglybyourorganisationalConstitution.ThesearesupportedbyourlongtermVisionStatementwhichreads“Buildingabetterworldwithpeopleofallabilities”.Shorttermobjectivesarearticulatedinthedocumententitled“3YearStrategicPlan2012to2015”.
ThefivekeyStrategicDirectionsthatappliedforthisreportingperiodwere:
(1)ServiceExcellenceThroughPersonCentredApproaches
(2)PositiveWorkforceandCulture
(3)Sustainability
(4)StrategicInfluence
(5)Partnerships,MarketingandBranding
Measurement of PerformanceTheorganisationcloselymonitorsitsperformanceagainsttheagreedStrategicDirections.ThisoccursthroughaligningallreportsofGeneralManagersandTheCEOtotheagreedStrategicDirections.AllreportsarepresentedtothemembersoftheExecutiveLeadershipteamandtheBoardofDirectorsand Board
17COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Subcommittees.KeyfinalmeasuresandindicatorsinrelationtofinancialmattersareinplaceandtheyareregularlymonitoredbytheGeneralManagerFinanceandIT,inassociationwiththeBoardFinanceandResourcesSubcommittee.
Environmental IssuesTheorganisation’soperationsarenotregulatedbyanysignificantenvironmentalregulationunderalawofthecommonwealthorofastateorterritory.
Result for the YearThedeficitofthecompanyforthefinancialyearended30thJune,2012was$177,339.
DividendsThecompanyisanonprofitorganisationandthepaymentofdividendsisprohibited.
Review of Operations and Results of OperationsTheCootharingaSocietyofNorthQueensland’soverallfinancial result for theyearended30June2012wasadeficitof$177,339.Thisrepresentsa$1,985,353reductioninprofitfromtheyearended30June2011and$78,476reductiontothe2011aftertaxloss,excludingoneoffcapitalfunding.Forthe regularoperations (operationsexcluding investment revaluationsandbequest income)of thecompanytheresultwasanoperatingdeficitof$224,766.
Themainfactorscontributingtothisresultwereasfollows:
INCOME
Totaloperatingincomehasdecreasedby$429,026mainlyasaresultofthefollowing:
• Governmentfundingincomehasdecreasedby$480,552asaresultof:
• QueenslandGovernment,DepartmentofCommunities-DisabilityServices(DS)fundingincreasesof $1,473,648 relating to wages supplementation, funded services including SupportedAccommodation,IndividualSupportandCommunityAccess;
• DepartmentofFamilies,Housing,CommunityServicesandIndigenousAffairs(FaHCSIA)HelpingChildrenwithAutismfundingandBetterStartfundingincreased$109,630to$143,182,and
• The above increaseswere offset by the 2011 year including one off capital housing projectsfundingof$2,063,830.Therewasnocapitalfundingin2012.
• FundraisingincomeincludingBequestshasdecreasedby$9,611;
• Servicechargesincreasesof$49,351.
EXPENSES
Totalexpenseshaveincreasedby$1,556,328mainlyasaresultofthefollowing:
The operating costs increases relate to employee remuneration expenses, new services costingsrelatingtotheincreasesingovernmentfundingnotedabove,andgeneralinflationarycostincreases.
A review of operations and the results of those operations for the financial year are set out in the President’sReport.
Significant After Balance Date EventsNomatterorcircumstancehasarisensincetheendofthefinancialyearthathassignificantlyaffectedormaysignificantlyaffecttheoperationsofthecompany,theresultsofthoseoperationsorthestateofaffairsofthecompanyinsubsequentfinancialyears.
Likely Future Developments and Expected ResultsMajordevelopmentswhichmayaffecttheoperationsofthecompanyinsubsequentfinancialyearsarereferredtointhePresident’sReport.
IndemnificationThe organisation has arranged liability cover for the protection of the Association. The limit ofindemnitybeingacombinedsinglelimit.
Directors’ BenefitsNeither since the financial year nor during the financial year has a Director received or becomeentitledtoreceiveabenefit(otherthanabenefitincludedintheaggregateamountofremunerationpaidorpayable toDirectors asdisclosed inNote15 to thefinancial statements)by reasonof acontractmadewiththeDirector,afirmofwhichtheDirectorwasamember,oranentityinwhichtheDirectorhasasubstantialfinancialinterest,bythecompanyoranentitythatthecompanycontrolled,orabodycorporate thatwas relatedto thecompanywhenthecontractwasmadeorwhentheDirectorreceivedorbecameentitledtoreceivethebenefit.
Non-audit ServicesTherewerenoamountspaidtoorarepayablefornon-auditservicesprovidedbytheauditors:
Auditor’s Independence DeclarationTheauditor’sindependencedeclarationundersection307Ciscontainedonpage18ofthisreport.
SignedinaccordancewitharesolutionoftheBoardofDirectors.
.........................................Director .........................................Director
RobGrant(President) IanFeatherstone(Treasurer)
DatedatTownsvillethis2nddayofOctober2012.
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201218
AsleadengagementauditorfortheauditofTheCootharingaSocietyofNorthQueenslandfortheyearended30June2012,Ideclarethat,tothebestofmy
knowledgeandbelief,therehavebeen:
i. nocontraventionsoftheindependencerequirementsoftheCorporationsAct2001inrelationtotheaudit;and
ii. no contraventions of any applicable code of professional conduct in relation to the audit.
Jessups
.........................................Partner
Ian Jessup
Datedthis2nddayofOctober,2012
19 Stanley Street TownsvilleQLD4810
AUDITOR’SINDEPENDENCEDECLARATIONUNDERSECTION 307C OF THE CORPORATIONS ACT2001TOTHEDIRECTORSOFTHECOOTHARINGASOCIETYOFNORTHQUEENSLAND
19COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
STATEMENT OF COMPREHENSIVE INCOMEFORTHEFINANCIALYEARENDED30JUNE2012
Retained Earnings (Accumulated Losses) Available- For-Sale Financial Assets Total $ $ $
Balance at 30 June 2010 7,421,463 278,068 7,699,531Gains(losses)frommeasuringavailable-for-salefinancialassetstofairvalue:Recognisedduringperiod --- 36,609 36,609Removedandrecognisedinprofit/loss --- --- ---Profit(loss)attributabletomembers 1,808,015 --- 1,808,015Balance at 30 June 2011 9,229,478 314,677 9,544,155Gains(losses)frommeasuringavailable-for-salefinancialassetstofairvalue:Recognisedduringperiod --- (179,357) (179,357)Removedandrecognisedinprofit/loss --- --- ---Profit(loss)attributabletomembers (177,339) --- (177,339)Balance at 30 June 2012 9,052,139 135,320 9,187,459
TheaboveStatementofRecognisedIncomeandExpenditureistobereadinconjunctionwiththeattachednotes.
STATEMENT OF RECOGNISED INCOME AND EXPENDITUREFORTHEFINANCIALYEARENDED30JUNE2012
2012 2011 $ $
Revenues from Continuing OperationsRevenuesfromserviceactivities 12,152,214 10,473,592OtherRevenuesfromcontinuingoperations 757,319 2,864,966Total Revenue from Continuing Operations 12,909,533 13,338,558
Expenses from Continuing OperationsSupportedAccommodationServiceexpenses 8,340,676 7,112,785Support Service expenses 1,313,111 1,047,028Allied Health Service expenses 758,533 540,864Rehabilitation Technology Service expenses 486,200 504,494Respite Service 1,530,552 1,418,407Other Services expenses 61,488 157,292Otherexpensesfromcontinuingoperations 596,312 749,673Total Expenses from Continuing Operations 13,086,872 11,530,543
Profit (loss) from Continuing Operations before income tax expense (income tax revenue) (177,339) 1,808,015
Incometaxrevenue(incometaxexpense)relatingtocontinuingoperations --- ---
Profit (loss) from Continuing Operations after income tax expense (income tax revenue) (177,339) 1,808,015
Other Comprehensive Income
NetValueGain/(Loss)onAvailable-For-SaleFinancialAssets (179,357) 36,609
Total Other Comprehensive Income (179,357) 36,609
Total Comprehensive Income (356,696) 1,844,624
Profit (loss) Attributable to Members of the Entity (177,339) 1,808,015
Total Comprehensive Income Attributable to Members of the Entity (356,696) 1,844,624
TheaboveStatementofComprehensiveIncomeistobereadinconjunctionwiththeattachednotes.
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201220
2012 2011 $ $
Current AssetsCashandcashequivalents 858,237 1,238,614Trade and other receivables 434,987 377,830Other financial assets 4,021,586 3,295,327Total Current Assets 5,314,810 4,911,771
Non-Current AssetsOther financial assets 1,358,045 1,687,373Property,plantandequipment 6,741,582 6,051,200Other 92,500 92,500Total Non-Current Assets 8,192,127 7,831,073Total Assets 13,506,937 12,742,844
Current LiabilitiesTrade and other payables 1,938,380 1,308,890Other financial liabilities 543,564 171,970Shorttermprovisions 1,759,558 1,651,861Total Current Liabilities 4,241,502 3,132,721
Non-Current LiabilitiesLongtermprovisions 77,976 65,968Total Non-Current Liabilities 77,976 65,968Total Liabilities 4,319,478 3,198,689Net Assets 9,187,459 9,544,155
EquityRetained earnings 9,052,139 9,229,478Available-for-salefinancialassetsreserve 135,320 314,677Total Equity 9,187,459 9,544,155
The above Balance Sheet is to be read in conjunction with the attached notes.
BALANCE SHEETASAT30JUNE2012
21COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
2012 2011 $ $
Cash flows from operating activities:GovernmentFunding 13,013,166 12,410,161Fundraising 114,986 174,268Interest Received 181,368 150,348DividendsReceived 61,249 63,377LegaciesReceived 53,055 32,655Other Receipts 649,124 544,106PaymentstoSuppliersandEmployees (13,207,510) (11,882,404)Net cash provided by/(used in) Operating activities 865,438 1,492,511
Cash flows from investing activities:Return of Capital on Units in Unit Trust 194,417 127,918Proceedsfrom:DisposalofProperty,PlantandEquipment 23,478 ---RedemptionofInterestBearingDeposits 840,000 390,000Paymentsfor:PropertyPlantandequipment (602,925) (1,894,716)WorkinProgress --- --- Shares (23,815) (19,695)InterestBearingDeposits (1,505,000) (1,730,000)Net cash provided by/(used in) investing activities (1,073,845) (3,126,493)
Cash flows from financing activities:ProceedsfromBorrowings --- ---RepaymentofBorrowings --- ---Net cash provided by/(used in) financing activities --- ---
Net increase (decrease) in cash held (208,407) (1,633,982)Cash at the beginning of the year 1,066,644 2,700,626
Cash at the end of the year 858,237 1,066,644
TheaboveCashFlowStatementistobereadinconjunctionwiththeattachednotes.
CASH FLOW STATEMENT FORTHEFINANCIALYEARENDED30JUNE2012
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201222
NOTES TO THE CASH FLOW STATEMENT
1.RECONCILIATIONOFCASHForthepurposesofthestatementofcashflows,cashincludescashonhandandinbanksandinvestmentsinmoneymarketinstrumentswithtermsoflessthan90days,netofoutstandingbankoverdrafts.Cashattheendoftheyearasshowninthestatementofcashflowsisreconciledtotherelateditemsinthebalancesheetasfollows:
2012 2011 $ $Cash at Bank and on hand 858,237 1,238,614
Bank Overdraft --- (171,970) 858,237 1,066,644
2.RECONCILIATIONOFNETCASHPROVIDEDBY/(USEDIN)OPERATINGACTIVITIESTOOPERATINGPROFIT/(LOSS):
NetProfit/(Loss)afterTax (177,339) 1,808,015
Depreciation 372,297 310,490
LossonDisposal–PlantandEquipment 3,943 1,445
LossonDisposalofShares 39,348 25,386
UnrealisedLoss/(Gain)onInvestments (33,720) (6,978)
GainonDisposalofFixedAssets (5,707) ---
AccruedInterestIncome (13,202) (826)
ReinvestmentofinterestinInterestBearingDeposits (2,068) (2,048)
Changes in Assets and Liabilities:
(Increase)/DecreaseinTradeDebtors (54,163) (19,467)
(Increase)/DecreaseinotherDebtors 34,526 (147,216)
Increase/(Decrease)inPrepaidExpenses 29,740 12,937
Increase/(Decrease)inAccountsPayable 153,559 (34,619)
Increase/(Decrease)inotherCreditors 14,177 (82,224)
Increase/(Decrease)inEmployeeEntitlements 140,930 141,444
Increase/(Decrease)inAccruals 363,117 (513,828)
Net Cash provided by/(used in) Operating Activities 865,438 1,492,511
1.BASISOFPREPARATIONOFTHESUMMARISEDFINANCIALREPORT’Thesummarisedfinancialreportisanextractforthefullfinancialreportfortheyearended30June 2012.
Thefinancialstatements,specificdisclosuresandotherinformationincludedinthesummarisedfinancialreportarederivedfromandareconsistentwiththefullfinancialreportofTheCootharingaSocietyofNorthQueensland.Thesummarisedfinancialreportcannotbeexpectedtoprovideasdetailedanunderstandingofthefinancialperformance,financialpositionandfinancingandinvesting activities of The Cootharinga Society of North Queensland as the full financial report.
Acopyofthefullfinancialreportandauditor’sreportwillbesenttoanymember,freeofcharge,uponrequest.Thefinancial reportofTheCootharingaSocietyofNorthQueenslandcomplieswith all Australian equivalents to International Financial Reporting Standards (AIFRS) in theirentirety.ThepresentationcurrencyusedinthissummarisedfinancialreportisAustraliandollars.
2.REVENUE
2012 2011Operating Revenue: $ $
Dividends 85,468 87,879
FinancialAssetsFairValueandImpairmentGains 20,046 20,808
Fundraising 305,309 335,320
Sales 401,055 283,222
GovernmentFunding-Services 11,483,257 9,899,229
GovernmentFunding–CapitalHousingProjects --- 2,063,830
OthergovernmentfundingandAllowances 7,000 111,379
Transport 119,700 95,097
Rent 143,502 137,446
Sundry 87,996 69,446
Interest Received 196,638 199,104
GainonDisposalofNon-CurrentAssets 5,707 ---
EquipmentIncome 800 3,143
Legacies 53,055 32,655
Total Revenue 12,909,533 13,338,558
NOTES TO THE SUMMARISED FINANCIAL REPORT
23COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
3.PROFIT(LOSS)FROMORDINARYACTIVITIES 2012 2011a) Expenses $ $Includedinexpensesarethefollowingitems:
DepreciationofProperty,PlantandEquipment 372,297 310,490
EmployeeBenefitsExpense 9,397,732 8,040,853
FairValue/ImpairmentLossesofNon-CurrentInvestments (13,674) 13,830
LossonDisposalofNon-CurrentInvestments(Shares) 39,348 25,386
b) Significant Revenue and ExpensesThe following significant revenue and expense items are relevant in explaining the financialperformance:
GovernmentFundingIncome–CapitalHousingProjects --- 2,063,830
Collateralised Debt ObligationsFurthertothenotescontainedinthe2011AnnualReport;CootharingacontinuestoholdFloatingRateNoteswhichareCollateralisedDebtObligation(CDO)productsissuedbyLehmanBrothersInternational(Europe)(LBIE).
Noteholder priority litigation continues in the UK and US jurisdictions.
TheUKposition:TheEnglishSupremeCourtupheldnoteholderpriorityfollowinganappealbyLBSF inJuly2011confirmingnoteholderspriority.The rulingof theSupremeCourtcannotbeappealed further.
TheUSPosition:TheUSBankruptcyCourt ruledinJanuary2010that thenoteholderprovisionofthecertainCDOseriesinfringedcertainaspectsoftheUSBankruptcycodeandaccordinglyanydistributionofcollateralinaccordancewithnoteholderprioritywouldnotbepermissibleundertheBankruptcyCode.Thissituationremainscurrent.Thereiscurrentlyastayonadversaryproceedings,untilJanuary2013,tochallengetheUSruling.
In summary:At theopeningof the2011/2012period theKakaduandMerimbulaCDOsheldbyCootharingawerevaluedinouraccountsatthelastknownreliablevaluationatSeptember2008of40centsand29centsinthedollaroftheinitialinvestmentvalue.GiventhesuccessfuloutcomeoftheUKproceedingswecontinuetohaveahighlevelofconfidencethatwearelikelytoachieve thisfigureorhigherwhen theCDO investmentsareeventuallyunwound.WehavereceivedavaluationofKakaduandMerimbulaCDOsindicatingthattheunderlyinginvestmentsare valuedat 93 and98cents in thedollar respectively. It shouldbenoted theorganisationissuingthisvaluationalsomadeadisclaimerthatthevaluationsprovidedvariedfromamarketpricewhichhasdevelopedtosomeextent for theLBSFaffectedCDO’s,ofapproximately40and33cents in thedollar respectively. Therefore andadopting aconservative approachwerecommendtomembersthatwehaveretainedthelastknownreliablevaluationsofSeptember2008of40and29centsinthedollarrespectively.
TheCDOinvestmentsarecurrentlyincludedatavaluationof$854,500.
3.PROFIT(LOSS)FROMORDINARYACTIVITIES–CONT.b) Significant Revenue and Expenses – Collateralised Debt Obligations - cont...Investments held with Lehman Bros have been reported as impaired assets and their bookvalueswerewrittendownoverpreviousfinancialyears.ArecentrulingbyFederalCourtJudge,JusticeStevenRares,(WingecarribeeShireCouncilvLehmanBrothersAustraliaLtd(inliq)[2012]FCA1028at14)has foundLehmanBros tohavebreached itsfiduciarydutyandengaged inmisleading anddeceptiveconduct. The valueofour investments is expected to improve asaresultofthesefindings;howevernoreliable informationisavailablenowastothepossiblevaluationoftheseinvestments.Thiswillonlybecomeavailableuponsettlementoftheclaims,orsale of the notes involved.
ThereisapossibilitythattheoutcomeofUSlegalproceedingsarenotsuccessfulandinaworstcase scenario the investments are found to be valueless, resulting in the carrying amount of$854,500tobewrittenoffinitsentirety.
CDO SUMMARY:
Face Value
2011 Carrying Amount
Valuation
2012 Carrying Amount
Valuation2012
Revaluation
2012 Carrying Amount
CDO Held $ c/$ c/$ $ $
Kakadu Restructured 1,400,000 0.4000 0.4000 --- 560,000
Merimbula 1,000,000 0.2945 0.2945 --- 294,500
Total 2,400,000 --- 854,500
4.CRITICALACCOUNTINGESTIMATESANDJUDGMENTSThedirectors evaluate estimates and judgments incorporated into the financial reportbasedonhistoricalknowledgeandbestavailablecurrentinformation.Estimatesassumeareasonableexpectationoffutureeventsandarebasedoncurrenttrendsandeconomicdata,obtainedbothexternally and within the group.
Keyestimates-ImpairmentTheentityassessesimpairmentateachreportingdatebyevaluatingconditionsspecifictotheentitythatmayleadtoimpairmentofassets.Whereanimpairmenttriggerexists,therecoverableamount of the asset is determined. Fair value less costs to sell or current replacement costcalculationsperformedinassessingrecoverableamountsincorporateanumberofkeyestimates.
5.SEGMENTINFORMATIONa) Industry Segments:Thecompanyprovidesservicesandfacilitiesforpeoplewithdisabilities.
b) Geographic Segments:ThecompanyoperateswhollyinAustralia.
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201224
6.DIRECTORS’INCOMEAggregateIncomereceivedorreceivablebyDirectorsincludingamountsreceivedorreceivablefromcontrolledentities:NIL 2012 2011NumberofDirectorsofthechiefentity 8 9
Directorsofthechiefentityinofficeatanytimeduringtheyear:
MrI.Featherstone;MrR.Grant;MrC.Harkness;MrJ.Young;MsA.Nicholls;MsR.Bennett;MrR.Combe(appointed01/11/2011);MrsR.Baker(appointed26/06/2012)
7.RELATEDPARTYTRANSACTIONSTransactionsbetweenrelatedpartiesareonnormalcommercialtermsandconditionsnomorefavourable than those available to other persons unless otherwise stated.
Atotalof$4,488(2011-$10,559)waspaidtoWilsonRyanGrose,LawyersandNotary,forlegalservicesprovided to theCompany.Ms R. Bennett,Director,was a SolicitorwithWilson RyanGroseduringtheperiodcoveredbythisreport.Anexistingbusinessrelationshippre-datedMsBennett’sappointmenttotheBoardasaDirector.
Atotalof$8,976(2011-$7,623)waspaidtoNQTherapyServicesforpre-employmentfunctionalassessmentsrelativetothestaffrecruitmentprocessoftheCompany.MsA.Nicholls,Director,was a proprietor of NQ Therapy Services during the period covered by this report. . An existing businessrelationshippredatedMsNichollsappointmenttotheBoardasaDirector.
THECOOTHARINGASOCIETYOFNORTHQUEENSLANDDIRECTORS’DECLARATIONThe directors of The Cootharinga Society of NorthQueensland declare that the summarisedfinancialreportoftheCootharingaSocietyofNorthQueenslandforthefinancialyearended30June2012,assetoutonthepreviouspagesisanextractfromthefullfinancialreportfortheyearended30June2012andhasbeenderivedfromandisconsistentwiththefullfinancialreportofThe Cootharinga Society of North Queensland.
ThisdeclarationismadeinaccordancewitharesolutionoftheBoardofDirectors.
.........................................Director .........................................Director
RobGrant(President) IanFeatherstone(Treasurer)
DatedatTownsvillethis2nddayofOctober2012.
INDEPENDENTAUDITOR’SREPORTTothemembersofTheCootharingaSocietyofNorthQueensland,ACN009656679
Report on the Summarised Financial ReportIhaveauditedthesummarisedfinancialreportofTheCootharingaSocietyofNorthQueensland,whichcomprisesthebalancesheetasat30June2012,thestatementofcomprehensiveincome,statementof recognised incomeandexpenditure andcashflow statement for the year thenendedandrelatednotes,derivedfromtheauditedfinancialreportofTheCootharingaSocietyofNorthQueensland for theyearended30June2012,and thediscussionandanalysis. TheSummarised financial report does not contain all the disclosures required by the AustralianAccounting Standards.
Directors’ responsibility for the summarised financial reportThedirectorsareresponsibleforthepreparationandpresentationofthesummarisedfinancialreport. This responsibility includes establishing and maintaining internal control relevant tothe preparation of the summarised financial report; selecting and applying the appropriateaccountingpolicies;andmakingaccountingestimatesthatarereasonableinthecircumstances.
Auditor’s responsibilityMyresponsibilityistoexpressanopiniononthesummarisedfinancialreportbasedonourauditprocedures. Ihaveconductedan independentaudit, inaccordancewithAustralianAuditingStandards,ofthefinancialreportofTheCootharingaSocietyofNorthQueenslandfortheyearended30June2012.Myauditreportwassignedonthe2ndOctober2012andwasnotsubjecttoqualification. TheAustralianAuditingStandards require that I complywith relevantethicalrequirementsrelatingtoauditengagementsandplanandperformtheaudittoobtainreasonableassurancewhetherthefinancialreportfortheyearisfreefrommaterialmisstatement.
Myproceduresinrespectofthesummarisedfinancialreportincludedtestingthattheinformationinthesummarisedfinancialreportisderivedfrom,andisconsistentwith,thefinancialreportfortheyear,andexaminationonatestbasis,ofevidencesupportingtheamounts,discussionandanalysis, andotherdisclosureswhichwere notdirectlyderived from the financial report fortheyear.Theseprocedureshavebeenundertaken to formanopinionwhether, inallmaterialrespects,thefinancialreportisfreefrommaterialmisstatement.
I believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.
IndependenceInconductingouraudit,IhavecompliedwiththeindependencerequirementsofCorporationsAct2001.IconfirmthattheindependencedeclarationrequiredbytheCorporationsAct2001,provided to the directors of The Cootharinga Society of North Queensland on 2nd October 2012,wouldbeinthesametermsifprovidedtothedirectorsasat thedateofthisauditor’sreport.
25COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Auditor’s OpinionIn my opinion, the summarised financial report including the discussion and analysis of TheCootharinga SocietyofNorthQueensland for the year ended30 June 2012 is free frommaterialmisstatement.
Significant Uncertainty regarding Valuation of InvestmentsWithoutqualification to theopinion expressed above,wedrawattention toNote 3b to thefinancial statements. There is significant uncertainty in regards the valuation of floating ratenotes held for trading. The notes are currently subject to court proceedings to unwind and return the collateral to the note holders. The valuations in the financial statements are baseduponthelatestavailableindependentvaluations.FulldetailsarecontainedinNote3btothefinancialstatements.
I.D.Jessup
.........................................(RegisteredCompanyAuditor)
Datedthis2nddayofOctober,2012
19 Stanley StreetTownsvilleQLD4810
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201226
Government Funding 89.0%Service Charges 5.1%Fundraising 2.8%Investment Income 2.3%Other 0.5%Commercial Ventures 0.2%
TOTALINCOME
Disability Services 100%
SOURCEOFGOVERNMENTFUNDING
Supported Accommodation Services 63.2%Respite Services 12.5%Support Services 9.9%Community Access 8.1%Rehabilitation Technology Service 3.3%Allied Health Services for Adults 2.7%Community Partnerships 0.3%
DISABILITYSERVICESFUNDING(BYSERVICETYPE)
SUMMARY OF 2012 INCOME
Wage Costs 80.0%Other 11.2%Outsourced Service Costs 5.6%Depreciation 2.8%Investing Operations 0.3%
TOTALEXPENSES
SUMMARY OF 2012 EXPENSES
Lifestyle Services 78.6%Administration 16.5%Fundraising 3.1%Other 1.0%Commercial Ventures 0.4%Investing Operations 0.3%
EXPENSESBYCOSTCENTRE
Supported Accommodation Services 56.8%Respite Services 12.3%Community Access 11.6%Support Services 9.3%Rehabilitation Technology Service 3.9%Allied Health Services for Children 3.6%Allied Health Services for Adults 2.5%
EXPENSESBYFUNDEDSERVICETYPE(LIFESTYLESERVICES)
WALKWITHME2011
27COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Cootharinga’s marketing, fundraising and public relationsdivisionfocusesstronglyon3importantstrategies:
• buildingrelationshipswithorganisationsandpeople inthecommunity;
• promotingawarenessandpositivelyprofilingCootharinga’sbrand;and
• valuing and adopting new and improved approaches tothank,acknowledgeandappreciateeveryonewhosupportsus throughout the year.
With our fundraising events we have diverse target marketsfor the individual events we conduct annually. This has been purposelydrivenallowingusflexibility indifferenteconomicenvironments.
We run four major fundraising events, and two fundraisingprograms,annuallywiththreeobjectivesinmind:
• Toraisefundsandmaximiseourfundraisingefforts;
• To broaden and increase the depth of new and currentrelationships within our supporter base for future sustainability;
• To profile Cootharinga by promoting understanding,inclusion and acceptance of people with disabilities and to breakdownbarriersincommunityattitudes;
WALKWITHME,SEPTEMBER2011DISABILITYACTIONWEEK“WalkWithMe”isanannualeventthatfocusesonraisingfunds,awareness and celebrates the inclusion and acceptance of peoplewithdisabilities.Thiseventraisesmuchneededfundsfor early intervention services for children, respite and theimprovement of housing and recreational opportunities forover650peoplewesupportacrossNorthQueensland.
Theeventisnota“funrun”,noracompetitivefitnesseventbuta recreational walk where able bodied people walk along side peoplewithdisabilities,sendingaverypowerfulmessageofinclusion and acceptance.
TheuniqueaspectofWalkWithMe,isthatitexpandsintothreelocations,Cairns,TownsvilleandMackay.ItisthefirstfundraisingeventthatCootharingahasbeenabletomaximiseinthisway.InCairns thewalkwasheldalong theEsplanadeandflowedinto the Cairns Inclusive Community Festival. The Townsville“WalkWithMe”, along the Strand,was very successful in itssecondyearofoperationandagainflowedintotheInclusiveCommunity Festival. Mackay’s first ever Walk With Me raised$3,164andalongwithadonationofalmost$4Kwereabletohavetwoshadesailserectedatthebackofoneofthehomeswhere we support individuals with disabilities.
Intotalweraisedcloseto$30Kfromall3WalkWithMeevents!I’d like to say a huge congratulations and enormous thanksto the staff in all three locations that organised the events,particularlyinCairnsandMackaywhosteppeduptotheplate,toorganisetheseevents,withverylittlefundraisingexperienceandatthesametimevolunteeringextrahoursontopoftheirduties as support and respite staff to the people we support. All proceeds raised from this event was allocated acrossthe organisation back to the area where it was raised. It was extraordinarytohavesomanystafffromacrosstheorganisationworktogetherwiththepeoplewesupporttoraiseawareness,acceptance, and understanding of people with disabilities
while celebrating Disability Action Week 2011! This eventhasgreatpotentialforsustainabilityasit isacrossthe3majorregions that Cootharinga operates and has ability to expand significantly.
CHARITYRACEDAY;CHARITYGOLFDAY;ANDCHARITYCOCKTAILPARTYThese three events grow increasingly successful over the years and last financial year was no exception. It is at these eventswheremanycommunity relationships are formedanddeveloped. Our support base continues to grow as these events growmoresuccessful.Oneofthehighlightsfromtheseeventsin May 2012 was the wine tree fundraiser at our Charity Cocktail party.AllguestsareinvitedtodonateapremiumbottleofwinetothewinetreeanditisthenauctionedattheCocktailparty.88bottlesofwineweredonatedwithacollectiveestimatedvalueof$7,200.00.Weraised$7250.00fromtheauction.Manynewcontactsweregainedfromthewinedonationsandthedepthof our supporter relationships were strengthened through raffles,andauctionsatallofourevents.
BUILDING A SUSTAINABLE FUTURE in Market ing, Fundrais ing and Publ ic Relat ions
WALKWITHME2011
COOTHARINGA CHARITY GOLFDAY-WONDERFUL
VOLUNTEERS
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201228
CBA Golf DayAs our community relationships grow stronger, successfuldevelopments occur such as the CBA Golf Day. For thefirst time, the CBA organised an in-house golf day with theproceedsgoingtoCootharinga.Thiseventraised$7Kinitsfirstyear,withthepromiseoffutureGolfDaysinthecomingyears.We’dliketothanktheCBAfortheiramazingsupportandproactive fundraising efforts.
Fundraising ProgramsOne of themost exciting things about ourWorkplace givingand Bequest Programs is the opportunity to reconnect withpeoplefromourNorthQueenslandcommunity.Thousandsofconnectionshavebeenmadethroughbequestevents;phonecalls; donations; publications; visits to service clubs, seniorsgroups and corporate presentations. As an organisation we are passionateaboutwhatwedoandrecognisethattherearemanypeopleinthecommunitywhofeelthesameandwhowouldlovetohelpusinsomeway.Thispastyearwehavefocusedonreachingouttothesepeople,buildingstrongandvaluablerelationships with seniors groups and senior individuals in the community.Manyhavevisitedourservicesandmetthepeoplewesupport–anenjoyableexperienceforall,especiallywhen
there was coffee and cake involved! We greatly value theserelationships and the interaction they bring: many seniorshave volunteered to teach the people we support a new skill ormadeavisit tohaveafriendlychat,whichisso importantforpeoplewithlimitedaccesstothecommunity.Somehavemadedonationsandpledgedbequests,enablingustofurtherexpand our services and plan into the future.
Wehavealsodevelopedstrongrelationshipsinthecorporatesector, showcasing thepowerof regularworkplacegiving toemployees ofmany businesses in the community. To furtherthis message we have created a very strong and powerfulWorkplaceGivingCampaign featuringamumandoneof thechildren who utilise the services of our Allied Health Service for Children.
To Jo and Theo………we thank you and are so very grateful for yourcooperationwith and involvementwith thiscampaign!Donationsfromthecampaigngiveustheabilitytorelyonregular
income,whichinthepastyearhasgreatlybenefitedourAlliedHealthServiceforChildren.WehavebeenabletoincreaseourservicesinthisareawithmanymorechildrenachievingpositiveoutcomesfromourexpandedEarlyInterventionprograms.
Theimportanceofdevelopingrelationshipswithourcommunityin order to build a sustainable future for our organisation cannot beunderstated.ToallinthecommunitywhoarenowpartofourCootharingaFamilywesayaheartfeltthankyou.Withyoursupport we walk together into a confident future.
The Babinda Bargain CentreA very significant and exciting change this year for the Babinda Bargain Centre was the employment of a part time StoreManager, Kylie Luce. Kylie Lucewas brought in to assist ouramazing teamofelderlyvolunteerswith theoperationof theCentre,andinparticulartofurtherdevelopnewtechnologyandworkplacehealthandsafetycompliance.Kyliehasintroducednew policies and procedures with cash handling and security measures. Plus new strategies and approaches in regard tofurniture collection; rosters; recruitment, training, marketing,mediaandnewvolunteerprograms.Costefficiencieshavealsobeenimplementedandseveraluniqueideastofurtherincreasefundraising revenue. This year the Babinda Bargain Centre raised an amazing $115K. We sincerely thank all of our incredibleBabinda volunteers and wish Kylie good luck and great success in sustaining the Babinda Bargain Centre will into the future.
CHARITYCOCKTAILPARTY-WINETREEFUNDRAISER
DIANNEDIAMONDWITHHERFRIENDANDFORMEREMPLOYEEPHYLBATCHLER
JOANDTHEO-ALLIEDHEALTHSERVICEFORCHILDRENCAMPAIGN
29COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
Australian GovernmentDepartment of Families, Housing,Community Services and Indigenous Affairs
PRODUCTIVE & POSITIVE PARTNERSHIPS
ABILITYFIRSTAUSTRALIALTDAsafoundingmember,CootharingahasbeenactiveinsupportingmissionthisNationalAllianceofleadingdisabilitysupportagencies.Withrepresentationinallstates,AbilityFirstAustralianmembersarecurrentlyprovidingsupportto90,000individuals,throughservicestotalling$200,000,000.Inaddition,morethan5000Australianskindlydonatetheirtimeandexpertisetoassistthememberorganisationstoachievetheirgoals.CootharingaandAbilityFirstAustraliamembershaveundertakenaseriesoffundraisingandawarenessraisingwalksknownas“WalkWithMe”.
EASTERSEALS(USA)ThroughourmembershipofAbilityFirstAustraliahasdevelopedacloseassociationwithourAmericancolleaguesintheofservicesknownasEasterSeals.OperatinginallstatesoftheUSA,EasterSealsdeliversUS$1.6billionofsupportannually.
CEREBRALPALSYAUSTRALIALTDCootharinga isamemberof thisvibrantand influentialallianceof serviceproviders that supportpeople livingwithcerebralpalsy.Through theactiveworkof thisalliance,Cootharingaanditscolleaguememberscontributetosignificantpolicydiscussions,aswellasshapingandinfluencingtheresearchagendaaroundcerebral palsy.
AUSTRALASIANDISABILITYPROFESSIONALSLTDThroughtheCEOofCootharinga,wehavebeenanactiveandfoundingmemberof this importantnationalbody.ADPisworkingtowardsthedevelopmentofprofessionalstandardsinthedisabilitysupportsector.Aswellasdevelopingcodesofethicsandcodesofconduct,ADPisworkingondevelopingstandardsandaccreditationfordisabilitysupportstaff.Asasignificantproviderinaregionalcentre,Cootharingaisaddingavaluable,regionalperspectivetothesedevelopments.
THEUMBRELLANETWORK(TOWNSVILLE)Cootharingaisproudtoactivelysupportthissmallbuthighlyeffectivegroupofparentsofchildrendisability.Cootharingaoffersassistancewithmanagingfunding,reporting as well as payroll.
QUEENSLANDGOVERNMENTCootharingaworkscloselywiththeDepartmentofCommunitiesDisabilityServicestodeliverservicestopeoplewithdisabilitylivingacrossNorthQueensland.WereadilyacknowledgethegoodworkandsupportofferedbythestaffoftheDepartmentofCommunitiesthroughtheirTownsville,MackayandCairnsoffices.
AUSTRALIANGOVERNMENTCootharingaacknowledgesthesupportandfundingmadeavailablethroughtheDepartmentofFamiliesandHousing,CommunityServicesandIndigenousAffairs.TheirsupporthasallowedustodevelopourAlliedHealthServiceforChildren,andassociatedservices.
Cootharinga sees itself as a generous and positive partner with organisations across North Queensland, the rest of Queensland, around Australia, and beyond. Through a range ofpartnerships,Cootharingaisabletoinfluenceandsupportthedevelopmentofservicesforpeople
withadisability.Thefocusofourpartnershipsistohelpustoenhancethequalityofourservices,andshareinformationandresourceswhereverpossible.Thesealliancesarepartofourdriveforefficiency and sustainability.
Department of Communities
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201230
MEMBERS
MAJOR DONORS & CONTRIBUTORSCHARITABLETRUSTS/MAJORDONORS
MAJORPAYROLLDEDUCTIONSCONTRIBUTORS• BundabergSugar• CairnsSlipways• AustraliaPost• TullySugar• MackaySugar• TransfieldServices• Telstra• TownsvilleCityCouncil• MackayRegionalCouncil• Bell&MoirCorporation
• FlindersShireCouncil• CassowaryCoastRegional
Council• Sucrogen• ParryNissan• TonyIreland• Manyemployeesof
Cootharinga North Queensland
MrJ.AllinghamMrs H. AppletonMrsF.ArcherMr R. BadlandMrs C. BallerinoMrs G. BeckMr T. BoothMr A. BrendeckeMrD.T.BuchananMrsV.CaltabianoMr C. CapplerMrs R. CapplerMr J. CatlanMrs A. CatlanMsD.Catley
MrR.DavisMrsV.DewisMr R.E. EntrikenMrsL.C.EntrikenMrT.FinchMrsT.FinchMrsP.ForsbergMrB.FranzmannMrP.FranzmannDrR.GibberdMr G. GowMrJ.GranthamMrsV.GrimaMrR.GrimaMrK.Hamilton
Mr R. HartwigMrL.HartwigMrs S. HarwoodMrs J.R. HendersonMissP.HobsaonMrs M. JagoMr H.E. JonesMrK.H.PowerMr J. JoyceMrs JudgeMr S. KeftMr M.A. KennyMrD.KeoghanMrs B. KurkowskiMrB.Lloyd
MrsM.LloydMr M. MarrinonMrs E. MartinodMrs B. McArthurMrA.McClymontMrs C. McKellerMrs M. MollerMr A. MoncurMrP.MoncurMrs G. MuzicMrs M. NashMrL.NewmanMrK.O’SheaMrs RaleighMrs Rock
MrW.J.SchwabeMr G. SergeantMr A.B. SheppardMr A.C. ShepherdMr N.B. SheridanMrsD.E.SibleyMrsM.SmithMrsF.SullivanMrs E.H. SuthersMrK.E.WalkerMrsE.WithersMr J. YoungMrs M. Young
MrA.J.CheethamMrD.DennyMrG.Douglas
DrK.KingMrR.LeeMrH.Newman
MrA.ParryMrR.PopeDrS.Previtera
Mr B. Staer
LIFEMEMBERS
LIFEGOVERNORS
• EdithLewisEstateTrust • WilliamNormanBrown
WESTPAC FOUNDATION GENEROUSLY DONATES $10,000 TO
ALLIED HEALTH SERVICE FOR CHILDREN
31COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012
COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 201232
33COOTHARINGA NORTH QUEENSLAND ANNUAL REPORT 2012