Affiliate Dag 2012 Roger Dooley

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Persuade and Convert with Neuromarketing

Transcript of Affiliate Dag 2012 Roger Dooley

Persuade and Convert with

Neuromarketing!Affiliate Day 2012

Utrecht - May 31, 2012

Roger Dooley Dooley Direct, LLC

NeuroscienceMarketing.comRogerDooley.com

rogerd@dooleydirect.com@rogerdooley

MostMarketing

Fails.@rogerdooley

#AFD12 #Brainfluence

“Half my advertising is wasted…”

“…if only I knew which half!”

@rogerdooley#AFD12 #Brainfluence

Wanamaker guessedTOO LOW!

Wanamaker guessedTOO LOW!

@rogerdooley#AFD12 #Brainfluence

95% of New Products

@rogerdooley#AFD12 #Brainfluence

95% of New Products

(Acupoll)

@rogerdooley#AFD12 #Brainfluence

98% of Direct Mail

@rogerdooley#AFD12 #Brainfluence

98% of Direct Mail

(DMA)@rogerdooley#AFD12 #Brainfluence

98% of Emails

@rogerdooley#AFD12 #Brainfluence

98% of Emails

(DMA)@rogerdooley

#AFD12 #Brainfluence

20% of Ad Campaigns

@rogerdooley#AFD12 #Brainfluence

20% of Ad Campaigns

@rogerdooley#AFD12 #Brainfluence

20% of Ad Campaigns

@rogerdooley#AFD12 #Brainfluence

20% of Ad Campaigns

@rogerdooley#AFD12 #Brainfluence

Project Impact

2008 Research:

“Stores too cluttered”@rogerdooley

#AFD12 #Brainfluence

Real Impact: -$1.85 Billion

Source: DailyArtifacts.com, Phil Terry

@rogerdooley#AFD12 #Brainfluence

Project Impact

2010 Research:

“Want more products”@rogerdooley

#AFD12 #Brainfluence

MostMarketing

Fails.@rogerdooley

#AFD12 #Brainfluence

Iceberg: 88% Hidden

(Lakoff & Johnson)

Mind: 95% Subconscious@rogerdooley #AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Neuromarketing

@rogerdooley@rogerdooley#AFD12 #Brainfluence

Psychology & Social Science

ResponseStimulus

Brain

Neuroscience

http://sandsresearch.com/@rogerdooley#convcon

Neuroscience•EEG•fMRI•MEG•Biometrics

BehavioralScience•Behavior Studies•Eye Tracking•Facial Coding•Response Timing

@rogerdooley#AFD12 #Brainfluence

NeuroscienceResearch

Techniquesto IncreaseConversion

@rogerdooley#AFD12 #Brainfluence

Neuro-Nudges

@rogerdooley#AFD12 #Brainfluence

Your offer+

neuro-nudge(s)=

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Scarcity

Photo via Doniv.org

Vs.

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Scarcity +Social Proof!

@rogerdooley#AFD12 #Brainfluence

Creating Scarcity

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Use SCARCITY to makeyour offer more

attractive.

#64 @rogerdooley#AFD12 #Brainfluence

Scarcity on Steroids

@rogerdooley#AFD12 #Brainfluence

FTW@rogerdooley

#AFD12 #Brainfluence

Amp up SCARCITY EFFECT by showing decreasing

availability.

#96 @rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Source: James Breeze@rogerdooley #AFD12 #Brainfluence

Source: James Breeze@rogerdooley #AFD12 #Brainfluence

Use baby images to attract and focus attention.

#30 @rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Kantar Media@rogerdooley

#AFD12 #Brainfluence

77%Free

Shipping

56%Free

Returns

Kantar Media@rogerdooley

#AFD12 #Brainfluence

VS.

@rogerdooley#AFD12 #Brainfluence

vs. 20¢@rogerdooley

#AFD12 #Brainfluence

Use FREE offersinstead of very cheap

ones.

#64 @rogerdooley#AFD12 #Brainfluence

Anchors

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

IrrelevantAnchors

Social Security # Estimated Price00-19 $1620-39 $2740-59 $2960-79 $3580-99 $56

Researcher: Ariely@rogerdooley#AFD12 #Brainfluence

Photos via NASCAR, NFL

Value?@rogerdooley

#AFD12 #Brainfluence

Even irrelevant numberscan create price anchors

- avoid low values.

#96 @rogerdooley#AFD12 #Brainfluence

Socializing?

image credit: jessicaswanson.com

@rogerdooley#AFD12 #Brainfluence

TheUltimatum

Game@rogerdooley

#AFD12 #Brainfluence

Ultimatum Game Results

@rogerdooley#AFD12 #Brainfluence

Effect of Social Conversation

@rogerdooley#AFD12 #Brainfluence

To increase conversion, socialize first.

#40 @rogerdooley#AFD12 #Brainfluence

Rude Interruption Justifies Bad

Behavior

@rogerdooley#AFD12 #Brainfluence

What canceledrudeness effect?

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

Apologies really DO work. Apologize!

#86 @rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

What small change did this?

• Fair Price – Up 7%• Caring – Up 11%• Fair Treatment – Up 20%• Quality – Up 30%• Competency – Up 33%

@rogerdooley#AFD12 #Brainfluence

“You can trust us to dothe job for you.”

#38@rogerdooley

#AFD12 #Brainfluence

Personalizaton

Dear Roger,

I’ve got a deal…

@rogerdooley#AFD12 #Brainfluence

Social Personalizatio

n

Social Personalizatio

n

@rogerdooley#AFD12 #Brainfluence

The Doppelganger Effect

@rogerdooley#AFD12 #Brainfluence

St. Bonaventure Universityhttp://www.becomingextraordinary.net/

(Courtesy: Hobsons)@rogerdooley

#AFD12 #Brainfluence

St. Bonaventure Universityhttp://www.becomingextraordinary.net/

(Courtesy: Hobsons)

Playboy: http://youtu.be/isjPpbmnaYo

Amazing use of Facebook data: http://www.takethislollipop.com/

Untapped opportunity:Put your customer

in the ad.

@rogerdooley#AFD12 #Brainfluence

Sellingto

Guys?@rogerdooley

#AFD12 #Brainfluence

Impatient

Short Term Emphasis

-Margo Wilson and Martin Daly@rogerdooley

#AFD12 #Brainfluence

Attractive Photo =

-4% Interest Rate

Marianne Bertrand et al, 2005

@rogerdooley#AFD12 #Brainfluence

Test

Source:Ion

Interactive

+95%

+35%Source:

IonInteractive

@rogerdooley#AFD12 #Brainfluence

Convert more guys with “mating triggers.”

#31 @rogerdooley#AFD12 #Brainfluence

Decoy Marketing

@rogerdooley#AFD12 #Brainfluence

Subscription Offer A

$59 – Internet Only

$125 – Internet & Print

From Predictably Irrational by Dan Ariely

@rogerdooley#AFD12 #Brainfluence

Subscription Offer A

$59 – Internet Only (68)

$125 – Internet & Print (32)Predicted Revenue – $8,012

From Predictably Irrational by Dan Ariely@rogerdooley

#AFD12 #Brainfluence

Subscription Offer B

$59 – Internet Only $125 – Print Only $125 – Internet & Print

From Predictably Irrational by Dan Ariely@rogerdooley

#AFD12 #Brainfluence

Subscription Offer B

$59 – Internet Only (16)$125 – Print Only $125 – Internet & Print (85)Predicted Revenue – $11,444

From Predictably Irrational by Dan Ariely@rogerdooley

#AFD12 #Brainfluence

Add a less attractive offer to boost sales of a similar

offer.

#8 @rogerdooley#AFD12 #Brainfluence

More Decoy Marketing

@rogerdooley#AFD12 #Brainfluence

@rogerdooley#AFD12 #Brainfluence

@rogerdooley

@rogerdooley#AFD12 #Brainfluence

Add a more expensive product to boost sales of a

lower priced one.

#9@rogerdooley

#AFD12 #Brainfluence

Simple Fonts Convince

@rogerdooley#AFD12 #Brainfluence

Simple Fonts Convince

@rogerdooley#AFD12 #Brainfluence

Simple Fonts Convince

@rogerdooley#AFD12 #Brainfluence

Use simple fonts to minimize perceived effort.

@rogerdooley#AFD12 #Brainfluence

#26

“The most important word in the vocabulary of advertising is TEST.”

-David Ogilvy

@rogerdooley#AFD12 #Brainfluence

Persuade and Convert with

NeuromarketingAffiliate Day 2012

Utrecht - May 31, 2012

Roger Dooley Dooley Direct, LLC

NeuroscienceMarketing.comRogerDooley.com

rogerd@dooleydirect.com@rogerdooley