Advise | Design | Integrate | Deliver

Bringing Service to Life

19-Apr-12

Presentation to:

24th Small Business and Industry Outreach Initiative (SBIOI) Symposium

Presented by:Bill Kivlan, Vice President, Engineering East Coast Operations

Serco Inc. - Engineering Business Unit (EBU)

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Serco PLC - Introduction

$6.5B annual sales

Over 100,000 Serco employees around the world, in over 35 countries

Listed on the London Stock Exchange (SRP) for 20 years and included in the FTSE 100

We manage more than 600 government contracts in transport, local government, defense and intelligence, aerospace, federal operations, health, leisure and education, science and technology

We deliver improved public services by more effectively managing people, processes, technology and assets

Serco is unrivaled in its domain expertise

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Serco PLC - Our history

Serco runs Dubai ATC

Serco Group

Sophistication•Major expansion in privately-funded initiatives for essential public services

Serco Group

Expansion•Outsourcing growth•New market sectors•New geographic markets

•PFI and partnering•Incorporates in North America in 1988

RCA Services

Establishment•Facilities management

•Systems engineering

•Support services

RCA Photophone

Foundation•Technical services

Serco Inc.

Goose Bay Canada

Serco acquires RCI

Pentagon HQDA

Serco acquires SI International

Serco was among the first in technology-enabled business solutions in 1929 and among the first in technology-enabled business outsourcing in1959 with the RAF Fylingdales (U.S. DoD/UK MoD Ballistic Missile Early Warning Facility).

A strong legacy in technology-enabled solutions for military and civil sector services

2005 - Present 1999 - 20041988 - 19981965 - 19871929 - 1964

Serco acquires Intelenet

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Serco Inc. - Business in North America

Serco is proud to serve the Federal Government

Incorporated in North America in 1988

Ranked #28 in the Top 100 Federal Prime Contractors by Washington Technology

Customers include: Department of Defense, federal civilian agencies and the intelligence community

Serco Inc. has in place a Special Security Agreement (SSA) from the Defense Security Service (DSS), which allows the UK-based group to work on secure federal contracts.

Serco Inc. is the Americas division of

Serco Group, an international

business that has helped transform government and public services

around the world.

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Serco Inc. - Defense & Intelligence Leadership

Defense & Intelligence

Engineering C5I LogisticsDefense Personnel

Services Intelligence Services

Business Development IT Solutions

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Serco Inc. - Geographic Footprint

DC

• San Diego

• L.A.

CA

CO

551 employees

• Colorado Springs

400 employees

• NCR

594 employees

4668 Employees across 50 states, 10 countries and territories

GA

• Atlanta

217 employees

• Dayton

274 employees

VA• Norfolk• Williamsburg

261 employees

OH

• Great Lakes

83 employees

IL

• Germany• Korea• Japan• Iraq• Afghanistan• Kuwait• Italy• Belgium• Guam

380 employees

TX

SC

• San Antonio

121 employees

• Charleston

84 employees

• Hawaii

100 employees

HI

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Serco Inc. - Defense & Intelligence Functional Areas

Engineering

• Providing world class engineering management services as well as the full spectrum of Engineering Services to support our customer’s acquisition and life cycle sustainment efforts.

Logistics

• Manages the full spectrum of services that ensure equipment, supplies, and systems are at the highest state of readiness for our customers.

Information Technology

• Provide turn-key solutions and services in networks, telecommunications and IT system engineering, integration, installation and operations and maintenance for our customers.

Acquisition/SETA Support

• Provide a comprehensive portfolio of acquisition and SETA support processes to enhance our customer’s performance.

Human Capital• Provide a comprehensive portfolio of human capital solutions, workforce management, and business

process outsourcing.

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Project Management

Systems Engineering & Design Engineering Information Assurance

Hull, Afloat & Mechanical Installations & Electrical

PM & Installations Shore Weapons Installations Installations Air Traffic Control Anti-Terrorism/Force Installations Protection Installations

& Sustainment

Engineering Business Unit Capabilities

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Design & Engineering Resources

Access/SQL Database Design

Architectural Rendering and Visualization

Engineering Plans

Graphics Design / Illustration

Site Survey Reports

Technical Manual Development

Web-Based Training

BESEPs (Base Electronic Shore Engineering Plans)

FIDs (Functional Interface Diagrams)

ICDs (Installation Control Drawings)

IDPs (Installation Design Plans)

IRDs (Installation Requirement Drawings)

NAVSEA Type Drawing Development

Parametric 3D Models & Simulation

Prototype Design

SCDs (Ship Change Documents)

SSRs (Site Survey Reports)

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Hull, Mechanical & Electrical Installations

IVCS/DIAS (MARCOM): – Average crew 50+ during 5 month availabilities; four CGs

completed to date

Aluminum Superstructure Crack Repairs– FFG and CG Class ships– USS PORT ROYAL: Accomplished aluminum crack

repairs associated with the ship’s grounding in numerous critical areas of the ship

Weapons Handling & Stowage Systems: – Torpedo Firing Doors, Ammo Elevators, MK 54 Torpedo

implementation on Surface Combatants and Air Craft Carriers

Serco EBU provides services & support to maintain & repair HM&E equipment & systems onboard US Government vessels.

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Weapons Systems Installations

CIWS Block 1B (Close-In Weapons System)– The Block 1B upgrade gives CIWS a surface mode

capability for use against small boats. Installations accomplished on FFG, CG, DDG and LHD Class ships.

MK 38 MOD 2

– Installations on seven DDG’s, five FFG’s and a Coast Guard cutter.

Un-Manned Aerial Vehicle (UMAV) FIRESCOUT & Un-Manned Submersible Vehicle (UMSV) Sea Stalker.

EBU provides Design & Installation services for a variety of Weapons & Combat Systems:

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Anti-Terrorism/Force Protection Installations

SSC PAC Installation Marine Mammal Program Mobile Inshore Undersea Warfare (MIUW) AT/FP Enterprise Network Joint Perimeter Security Command & Control (JPSC2) Sensor Management System (SMS) Unmanned Vehicles Ground Radar/Perimeter Security EOC/ROC Installation Support Commander Third Fleet Command & Control Commander Navy Region Southwest

Serco provides design, testing, accrediting, & installation of Network Enclave at Navy operational centers providing secure collaboration capability to the Anti-Terrorism/Force Protection communities of the US Navy, Department of Homeland Security & US Coast Guard:

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Shore Installations

KIV-7M– Perform site surveys, develop drawings, install & test the

KIV-7M at sites west of the Mississippi; from remote locations in Canada, to Colorado to San Diego, CA.

– Replaced over 800 Crypto devices at China Lake, CA

OCONUS Navy Enterprise Network (ONENET)

– Installation Design Plans & installation support in Japan & Guam. Includes inside plant & outside plant.

We provide all phase of Shore based Installation support. This includes: Site Surveys, Installation Design Plan, Pre-Installation Test & Checkout, loading software, user training & as-built drawings upon completion of installation.

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Systems Engineering & Information / Assurance

Secure DoD Portal Technology– Developed & maintain technical operational environment for

Command, Control, Communications, Computers (C4I) Suite.

C4I Suite provides a secure, online collaboration environment for enhanced situational awareness & response for the Navy Force Protection community

– Created concept for Program Management Portal Engineered solution integrates user-entered data with Microsoft Project,

Word & Excel capabilities Automates Program Spend Plan, Risk Assessments, Schedule Status, &

Earned Value Management reports Granular permissions structure allows Program Management to share

certain data with customers & sponsors

Software Development & Management– BMC Remedy IT Service Management Suite– Microsoft SharePoint - portals, collaboration, and content management sites

EBU provides a growing portfolio of Systems Engineering capabilities to DoN customers such as SPAWAR, CNIC, NAVFAC, Fleet Forces Command (FFC) & BUMED

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Air Traffic Control (ATC) in Charleston

Serco has delivered over 40 shelters,

ranging from single shelters to 10

shelters integrated together. We are

currently integrating a 15 shelter BC3-T

at SSC LANT

Air Traffic Control (ATC) Systems Engineering and Installation– AFCENT Support

Transportable/Mobile Shelter Design, Fabrication, Construction, Integration and Installation to include;

Battlespace Command and Control Centers (BC3)

Transportable ATC Communication Shelters (TATCCS)

Containerized Uninterruptible Power Supply (CUPS)

Transportable Radar Approach Control (TRAPCON)

TRC-213

ATC/NAS Mod Support– System engineering, integration and installation (electrical

and electronic) to include; Radar Shelters and Towers UHF/VHF Antenna Towers Transportable Air Traffic Control Towers (TATCT) Transportable Radar Air Traffic Control Facilities (TATCF)

Core Business in Charleston

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We support SSC Atlantic Aviation C2 Engineering (AC2E) Division for Air Traffic Control data/voice transmission, communications, weather observation, radar sensors, navigational aid & processing systems. We are both ISO 9001:2008 and CMMI Maturity Level 3

Efforts include providing the war fighter support within Iraq and Afghanistan.

Programs include:– National Airspace System Modernization (NAS Mod)– Digital Air Surveillance Radar (DASR)– Regional Interface Control Cell/ Battlefield Airborne

Communication Node (RICC/BACN)– Very Small Aperture Terminal (VSAT)– Kabul Area Control Center (KACC)– TRC-213 Mobile Communications Interface System– BC3-T

Air Traffic Control installations

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We Take Our Small Business Commitment Seriously

In 2010, Serco established an Office of Partner Relations to work closer with the small business community:

– Small Business Outreach: We participate in small business outreach events that are targeted at specific agencies and/or small business categories

– Mentor-Protégé Program Coordination: Serco serves as a formal mentor to 7 small businesses under 5 different government agencies, including DHS, State Department, FAA, GSA, and SBA

– Small Business Teaming: Supporting capture teams(pre-award) and program managers (post-award) in the search and recruitment of SB teaming partners

– Small Business Advocacy: Advocate on behalf of the small business community inside and outside Serco

Darryl Scott,Director of Partner Relationsdarryl.scott@serco-na.com

“After our Small Business Subcontracting Program was ‘reviewed’ by DCMA, they said, ‘[SERCO] has exceeded all the current DoD goals, which is not only commendable but places your company as one of the few to do so . . .’”— Darryl Scott

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TotalSubcontracted

34%

Serco Revenue66%

In 2011, Serco Inc. Invoiced Approximately $472M to Its Supplier Network

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Small Business (SB)Concerns

47%

Large Business (LB)Concerns

53%

In 2011, Serco Invoiced $222M to Small Businesses

Includes DoD and non-DoD expenditures

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Serco’s Commitment to Socio-Economic Diversity Is Clearly Demonstrated

SmallDisadvantagedBusiness 9%

Women-Owned Small Business

19%

Veteran OwnedSmall Business

13%

SDVOSB7%

HUBZone3%

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Small Business Opportunites with Serco

It is Serco's policy to conduct socioeconomic, subcontracting programs in recognition of compelling moral, social and economic necessity.

It is also Serco's policy to facilitate the achievement of its negotiated subcontracting goals by developing the capabilities of, and pursuing opportunities to award subcontracts and other procurements to small business partners.

To help achieve these objectives, Serco has set up a Supplier Network Portal that enables small businesses to be considered for future teaming requirements.

Join us!

– Serco’s Supplier Network Portal http://govwin.com/serco-na/supplier-information

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Serco POC Information

For more information, please contact:

Visit us at:

www.serco-na.com

Bill Kivlan Vice President East Coast Operations 301-737-3882 william.kivlan@serco-na.com

Mike Bechtel Program Director AC2E 843-614-5605 michael.bechtel@serco-na.com

Doug Twining Vice President Business Development 858-715-6285 doug.twining@serco-na.com

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Thank-You