+MICHAEL BEVILACQUAVP, Product Development, Pasadena Innovation Center

Copyright © 2016 ADP, LLC. Proprietary.

ADP Uses MuleSoft to Improve Onboarding

EFFORTLESS

CLIENT EXPERIENCE

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WHO LIKES

GETTING PAID?

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BY THE NUMBERSADP

$1,000,000,000,000+

employment taxes moved

48,000,000+

$15,000,00010,000,000+

$1,000,000,000+ tax credits secured

W2s processedgarnishments disbursed

ACA 1095 forms issued

#ADPinnovation | #helloworkCopyright © 2016 ADP, LLC. Proprietary.

BY THE NUMBERSADP

$1+

TRILLION employment taxes moved

48+

MILLION W2s processed

$15 MILLIONgarnishment

disbursements10+ MILLION ACA 1095 forms

issued

$1+

BLLION tax credits secured

#ADPinnovation | #helloworkCopyright © 2016 ADP, LLC. Proprietary.

TO SHAREWE NEED

DATAINFORMATION ASSETS

With clients and partners…

#ADPinnovation | #helloworkCopyright © 2016 ADP, LLC. Proprietary.

…TO GET THEM UP AND RUNNING FASTER

MISSION: STREAMLINE CLIENT ONBOARDING

ASSESS THE

SITUATION

Copyright © 2016 ADP, LLC. Proprietary.

Copyright © 2016 ADP, LLC. Proprietary.

DESPERATELY DISPARATEBEFORE:

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BI-DIRECTIONAL DATA FLOW

Secure FTP

Employment

Verification

WageGarnishment

s

Employment

Tax

HealthComplianc

e

To ADP

WE HAD OUR CHALLENGESBEFORE

Hundreds of new clients live every year, but it is far from “effortless”

ADP INTEGRATIONS

• DIFFERENT LoBs, approaches, systems of record

CLIENTINTEGRATIONS

CLOUD SHIFT

DO-IT-YOURSELF

ON-BOARDINGBURSTS

• COMPLEX, CUSTOMIZEDon-premises approach

• ERP SHIFTto the cloud (3:4 clients)

• INCONSISTENTDIY, client-built integrations

• STRESSon the organization by seasonal “bursts”

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TAX INTEGRATIONCLIENT JOURNEY

START

SOLUTIONING

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SUCCESS

PROCESS

TECHNOLOGYPEOPLE

CHANGE MANAGEMENTTHREE PILLARS

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PEOPLE

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Upgrade talent to match modern solutions

Top-performing teamsrequire tough decisions

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…THROUGH VARIOUS APPROACHES

GOAL: PROMOTE LEARNING

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DEV PRINCIPLESPROCESS

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1THE REASON

IT ALL EXISTS

2KEEP IT SIMPLE STUPID

3MAINTAIN

THE VISION

4IF YOU

BUILD IT, THEY WILL

COME

5BUILD

MODULARITY

6DEVELOP

ONLY UNIQUE

CAPABILITIES

7THINK!

8DRY

9SOLID

10EMBRACE

MODERN APP DEV ASPECTS

BREAK

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DEV PRINCIPLESPROCESS

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OLD SOLUTION MINDSET

• DRAMATIZE the possibilities!• CLIENT focus

NEED PROCESSTO SUPPORT MODERN

APPLICATION SYSTEMS

• CONTINUOUS deployment• END TO END testing• COMMON DOMAIN model

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…VARIOUS REPRESENTATIONS, MEANINGS, ACRONYNS

OLD LANGUAGE

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COMMON DOMAIN MODELNEW

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BENEFITS CORE HR PAYROLL

STAFFING TALENT TAX TIME

TECHNOLOGY

Inventory of existing options

These won’t work – NEED something new

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TO ADDING NEW TECHNOLOGYCHALLENGES

Entrenched partners have in-house champions resistant to change

Everyone has an opinion

Solutions looking for a problem

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Uncertainty – undetermined APIs

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PROCESSSELECTION

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Metric-based evaluation• Identified key evaluation metrics

and sought information

Experimentation• ADP staff built the prototypes themselves

Quantify• Developer experience • Operations experience• Installation and deployment

MULESOFTPARTNER WITH

Copyright © 2016 ADP, LLC. Proprietary.

Copyright © 2016 ADP, LLC. Proprietary.

MULESOFTWHY

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IMPLEMENTATION COSTS

DEPLOYMENT COSTS

FUTURE COSTS

HARDWARE COSTS

MAINTENANCE COSTS

• LESS training required

• APPEAL to attract talent

• Dev PRODUCTIVITY

• SIMPLER to deploy

• FASTER ROI

• SUBSCRIBE vs. license

• LESS consulting

• Single CONSISTENT product

• CLEAR product roadmap

• Better PERFORMANCE

• LESS hardware

• Better SUPPORT

• More FLEXIBLE

Copyright © 2016 ADP, LLC. Proprietary.

MULESOFTPAIN POINTS

• Lots of JAVA/GROOVY–Developers slipping back into comfort zone with Groovy and Java

• DELAYS in infrastructure

• CLOUD-CENTRIC

• Business REALITIES of integration

• DataWeave LIMITED in functionality & polish

• Enhancements NEEDED

• Developers BLOCKED

• LARGE FILE (500+MB) processing severely limited

• NO NATIVE SUPPORT for key components– Kafka–Clustered

Redis Cache

Be aware of… SLIPS, TRIPS, and FALLS

IMPLEMENTATION COSTS

DEPLOYMENT COSTS

FUTURE COSTS

HARDWARE COSTS

MAINTENANCE COSTS

• Difficult to find MuleSoft talent

Copyright © 2016 ADP, LLC. Proprietary.

MULESOFTPAIN POINTS – SOLUTION

#ADPinnovation | #hellowork

• BRING on-site MuleSoft consulting

• HIRE architects

• Expect HETEROGENOUS SOLUTION

• Expect to PAY $$$

• GROUNDED in reality

• MODULAR solutions

• QUEUE oriented

• DUAL license

• Perfection is the enemy of PROGRESS

• MOCK till released

• EXPECT defects

• ENGAGE support early

• ENGAGE Performance Engineering team

• FLEXIBILITY in technology components

IMPLEMENTATION COSTS

DEPLOYMENT COSTS

FUTURE COSTS

HARDWARE COSTS

MAINTENANCE COSTS

Copyright © 2016 ADP, LLC. Proprietary.

ADP SMARTCOMPLIANCE® PLATFORM APPROACHAFTER

ANYPOINTPLATFOR

M

ValidatesModifies

Transforms

ONE CONNECTOR

ERP extracts

compliance data once

Employment

Verification

WageGarnishment

s

Employment

Tax

HealthComplianc

e

To ADP

BI-DIRECTIONAL DATA FLOW

APIClient

ERP

Client ERP

Copyright © 2016 ADP, LLC. Proprietary.

ADP SMARTCOMPLIANCE® PLATFORM APPROACHSOLUTION

#ADPinnovation | #hellowork

CELEBRATE

SUCCESS

Copyright © 2016 ADP, LLC. Proprietary.

Copyright © 2016 ADP, LLC. Proprietary.

AN EFFORTLESS CLIENT EXPERIENCEAFTER

#ADPinnovation | #hellowork

ADP INTEGRATIONS

• STREAMLINE backend AVS integration approach

CLIENTINTEGRATIONS

CLOUD SHIFT

DO-IT-YOURSELF

NEW ERPsBURST STRESS

• RADICALLY, SIMPLIFIED approach

• FULL SUPPORT for cloud

• API-ENABLED integrations

• React FASTER• FLEXIBLE design• FORWARD THINKING

technology

Copyright © 2016 ADP, LLC. Proprietary.

CAN DO IT TOO!YOU

#ADPinnovation | #hellowork

Assess your situation

Start solutioning

Partner with MuleSoft

Celebrate success

WE’RE

HIRING!www.adp.com/careers

Copyright © 2016 ADP, LLC. Proprietary. #ADPinnovation | #hellowork

THANK YOU

#ADPinnovation | #hellowork

ADP.com

ADPcomplianceinsights.com

The information provided in this document is for informational purposes only and not for the purpose of providing legal, accounting, or tax advice. The information and services ADP provides should not be deemed a substitute for the advice of any such professional. Such information is by nature subject to revision and may not be the most current information available. ADP and the ADP logo are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. All other marks are the property of their respective owners. Copyright © 2015-2016 ADP, LLC. All rights reserved.

APPENDIX

NOW IT’S YOUR

TURN

Copyright © 2015 ADP, LLC. Proprietary and Confidential.

Copyright © 2016 ADP, LLC. Proprietary.

ADP SMARTCOMPLIANCE® PLATFORM APPROACHSOLUTION

Copyright © 2016 ADP, LLC. Proprietary.

ADP SMARTCOMPLIANCE® PLATFORM APPROACHSOLUTION

Copyright © 2016 ADP, LLC. Proprietary.

ADP SMARTCOMPLIANCE® PLATFORM APPROACHSOLUTION

39

#1 WIN

REDUCED DAYS TO ONBOARD

#2 WIN

REDUCED 32 PAGES TO 1

#3 WIN

MEASURE #3..

THE RESULTS

WHAT SUCCESS LOOKS LIKE

#ADPinnovation | #helloworkCopyright © 2015 ADP, LLC. Proprietary and Confidential.

SAVE

#ADPinnovation | #helloworkCopyright © 2016 ADP, LLC. Proprietary.

THE ACA “BURST”BACKLOG:

UnemploymentClaims

Wage Garnishments

Wage Payments

Health Compliance

EmploymentTax

EDIT SLIDE

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GAIN

ADVOCATES

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TO GAIN ADVOCATESHAVE THE DATA

#ADPinnovation | #hellowork

Conduct Client Journeys vs. Internal view

Clearly articulate client pain points

Know what to measure

Financial analysis assesses current cost

Understand impact to client and your business