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Supply Chain Talent Study

Summary ChartsJune-August 2014

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Agenda

Study Overview

Talent Status & Issues

Talent Solutions

Talent Recruitment & Training

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Study Overview

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Most Companies Are Manufacturers; Companies Have an Average of 14K Employees

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Half of Respondents Work in a Process Industry

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Respondents Are Primarily in a Supply Chain Role,Have 14 Years in Supply Chain on Average

and 43% Are Director or Above

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Respondents Are Primarily Based in the US or Canada

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Most Have a Supply Chain Organization,for 12 Years on Average

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President or COO Is Most Common Supply Chain Leader

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Most Common Definition of Supply ChainExcellence Is “Right Product, Right Place,

Right Time at the Right Cost”

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Agenda

Study Overview

Talent Status & Issues

Talent Solutions

Talent Recruitment & Training

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46% Consider Supply Chain Talent to BeOne of Their Top 3 Elements of Business Pain

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Two in Five Report Their Company Is Worse Than ItsPeers at Managing Supply Chain Talent

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Companies Performing Worse Than Peers Due to a Lack of Support, Poor Staff Development

and Poor Recruiting

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Open-Ended Responses to Why Performing Better Than Peers on Supply Chain Talent

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Reluctance to Embrace New Ways Is Top Supply Chain Talent Issue Today

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Top Talent Issues Expected in 5 Years IncludeLack of Career Path, Changing Skill Needs,

and Lack of Executive Understanding

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Talent Improvements Expected in Embracing New Ways, Attracting Right People, Having Key Skills

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New Challenges to Watch for Include Retirement of Key People, Turnover, Lack of College Skills, Finding Talent

in Emerging Countries & Talent Being Pulled Away

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For Supply Chain Positions, Respondents Report Averages of 15% Turnover, 13% Open Positions

and Positions Open 4.5 Months on Average

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Over Half Report That Middle ManagementHas Greatest Shortage of Supply Chain Talent

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The Easiest Supply Chain Positions to Fill:Customer Service and Transportation

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Team Work and Oral Communication Are Among Both Most Important and Top Performing

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Greatest Gap in Entry-Level Skills vs. Importance:Analytical, Written, and Creative Thinking

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Greatest Opportunity for Entry-level Skills:Analytical, Written, Oral, Creative Thinking & Relationships

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Agenda

Study Overview

Talent Status & Issues

Talent Solutions

Talent Recruitment & Training

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Competitive Salary, Promoting from Within, and Corporate Image Are Among the Most Important and Best Performing

Talent Solutions

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Training and Salary Are the Primary Gaps in Talent Solutions

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Greatest Opportunity to Improve Talent Solutions Lies in Training New and Existing Employees

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Ideas for Attracting and Retaining Talent IncludeSupply Chain Support, Work Value, and Development

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Agenda

Study Overview

Talent Status & Issues

Talent Solutions

Talent Recruitment & Training

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Nearly One-Third Report Having a Supply ChainHuman Resources Department

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Two-In-Five Report That Middle-Management Supply Chain Positions Are Filled from Within

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Personal Referrals Are the Most Common Source and Among Best Performing for Hiring Middle-Management

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Best Sources for Middle-Management Include Outsourced Recruiters and Personal Referrals

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86% Offer Employee Training, but Only 9% Increased Their Training Budget in 2014

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Training Budgets Increase Primarily Due to Changing Needs, Decrease Due to Lower Revenue

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66% Have Cross-Functional Training, but Only 23% Have Planned Training Program

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Procurement Is Among Cross-Training That Is Both Most Needed and Most Offered

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Greatest Gaps in Cross-Training Are Reported in Strategy and Sales

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Greatest Cross-Training Opportunities Lie inSales and Strategy

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Primary Benefits to Hiring In-Country Include Operations, Cultural Knowledge and Language Skills