10 Ways to Love Your LMS - Kineo Pacific

Post on 12-Dec-2014

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We know it can be challenging to love an LMS that doesn't respond to your needs like you want it to. Or that sometimes you make a commitment for a long-term relationship with your LMS and you get that three year itch down the road, realising that it's no longer the same as when you first met. So what can you do to get back on track and start feeling a bit of love again? Kineo Pacific will be hosting a special webinar to counsel your relationship with your LMS back to good health: Through this webinar, we'll be exploring: - The ways that you can bring your LMS back to life, and how they can apply to you Learning technologies that can help spice things up such as: social learning integration, multi-device design and your LMS, Open Badges and much more - Your complaints and issues with your LMS and helping to try and solve these LMS relationships that work such as Sony, EasyJet, Good Shepherd and more - The art of LMS matchmaking and why Totara LMS might be the one - a look at the brand new features and capabilities of Totara 2.6

Transcript of 10 Ways to Love Your LMS - Kineo Pacific

10 WAYS LOVE

www.cgkineo.com

TO YOUR LMS(or at least stop hating it).

Do your learners

Really,

LOVEReally?

YOUR LMS?

Didn’t think so.Why not and what can we do?

Do your learners

LOVEYOUR LMS?

I know looks aren’t everything – but they are something…

#01 PET HATE

If your LMS has all the charm of a database, you can’t expect much love.

Can your LMS flex to look the way you want it?

#01 LOOKS MATTER

And now, some pictures of nice things we made that are LMSs. Conveniently enough.

Make it beautiful:

• Choose an LMS that can look any way you want, like Totara

• Get graphic artists to design it – like Kineo’s

• Get on brand, not just logo

#01 LOVE TIP

#02 PET HATE

I spent all this money on you, but you still want more…‘

Paying per user per year is going to get very expensive, very quickly.

Are you sure you can afford this relationship?

#02 COSTS MATTER

Open up

Go Open source:

Totara, Moodle have no ‘per user’ licenceFor 10,000+ users, this really makes a difference Take advantage of the Totara roadmap without paying for each new feature

#02 LOVE TIP

Tesco: Over £1m saved using Totara

This is a great tool, really supporting me to get my guys on courses relevant to their needs and I can see this can only add benefit.

Senior Merchandising Planning Manager

You never do anything that I want to do. Why are you so inflexible?

#03 PET HATE

But lots of LMSs do what they do. And if that’s not what you want, well, you should have thought of that when you bought it…

YOUR NEEDS#03 YOUR NEEDS ARE

Find a flexible friendYour needs are going to change, can your LMS vendor keep up?

We do customisation and configuration to make Totara LMS work the way you want. Because you’re you.

#03 LOVE TIP

I just can’t figure you out. You’re a mystery wrapped in a bad design inside a pop-up window.

#04 PET HATE

Often the LMS puts tracking, reporting and admin usage first, user and manager experience second.

TECHNICIANS FORTECHNICIANS

#04 DESIGNED BY

Be UX-rated

• Don’t make it for the admins

• Totara is designed for learners first

• At Kineo we design learner, manager and admin journeys – and build the right experience for each audience

#04 LOVE TIP

20

You promised me you’d stay with me. Why don’t you call any more?

#05 PET HATE

Making the LMS work in year 2 is harder than the implementation. You need someone who will see you through, not cut and run until renewal time.

NOT A DATE#05 IT’S A PARTNERSHIP,

Seek a long term partner

• LMS is change management, not just a system.

• We approach it with needs analysis, experience design, implementation, launch planning, evaluation, hosting, support, global team, local support - advising where to take it next…

• It’s too important to approach it as just another system rollout.

#05 LOVE TIP

I just can’t take you anywhere

#06 PET HATE

Your learners expect the intranet, email and loads more on their iPads, iPhone, Androids, wherever…

The LMS and its content need to be there too.

MULTI-DEVICE WORLD#06 WE LIVE IN A

Make it Mobile – Totara LMS

Totara LMS works on any device. Kineo developed the new Totara Mobile so your learners can work wherever.

(We make mobile,multi-device elearningtoo with Adapt open source)

#06 LOVE TIP

I never know where I am with you – there’s weird stuff below the surface…

#07 PET HATE

Learners expect a consistent design experience.

If the home page looks great, but your elearning and content don’t live up to it, people will feel cheated.

PAGE LOOKING PRETTY#07 GETTING THE HOME

AIN’T ENOUGH

Be monogamous

• Design consistently all the way through the system. Totara’s flexibility makes this possible.

• Pick a partner who can design the blend, the LMS and all of the content – (yeah, like us, you’re getting it)

• Or at least, have standards and guidelines to avoid dating the bride of Frankenstein

#07 LOVE TIP

It’s not you, it’s me. I’ve just outgrown you. Ok – it’s you.

#08 PET HATE

You can have either. Just know what you’re getting into.

Are you solving a tactical challenge, or do you need an LMS that can work at 10 times your current size, as you grow?

LIFE? OR A FLING?#08 IS YOUR LMS FOR

Ask for what you want

• Be clear with vendors on whether this is a 1 year or 5 year vision. The approach and cost will be different.

• Totara helps here because it can start small, or subject specific and scale up as you need it to.

• At Kineo we globally manage many 100,000+ user LMSs- nearly all of them started as a pilot.

#08 LOVE TIP

35

36

You don’t like any of my friends. Why do you just sit there on your own?

#09 PET HATE

You already have HR systems, Talent systems, CRM systems – and maybe another LMS (it happens).

They need to all just work.

Make sure your LMS can actually integrate.

INTEGRATE#09 YOU’VE GOT TO

Bi-directional, data sync, Single-sign on - whatever it takes…

…we’ve done them all and more with Totara at Kineo.

Make sure your LMS will play nicely

#09 LOVE TIP

• PeopleSoft • SAP• Eloqua• MS Dynamics

• Oracle • Salesforce • SharePoint• Drupal

I want to see other people …you ok with that?

#10 PET HATE

• Are your suppliers, channel partners, customers part of the LMS audience? If so…

• Can your LMS cope with different reseller audiences, regions, languages, sub-brands, currencies, e-commerce?

• Can it keep competitive information and reports separate and safe?

EXTENDED ENTERPRISE#10 CONSIDER YOUR

Reach the parts that otherscan’t - the extended enterprise

Our Channel partner approach combines:

• Totara LMS• Product knowledge and sales elearning/resources• Integration with CRM• Partner certification and assessment • Marketing and incentive management

#10 LOVE TIP

44

More love for you and your LMS at

www.cgkineo.com/totara