Post on 03-Apr-2018
7/29/2019 03_22 Second Class Motivational Skills for Managers
1/72
March 2009
Motivational Skills for
Managers
Second Class
7/29/2019 03_22 Second Class Motivational Skills for Managers
2/72
July 5 2007
Agenda
Three minute me
Discuss Quiz #1
Preparing your content Converting content to slides
Three keys to a great slide presentation
Designing high-impact presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
3/72
July 5 2007
Three Minute Me
Your name
Your history Where born, spent childhood
Education Work
Your family
Your hobbies
Your educational goals
Something your co-workers dont know aboutyou
7/29/2019 03_22 Second Class Motivational Skills for Managers
4/72
July 5 2007
Session Date Presentations and QuizzesDue Reading Assignments
Week 1 3/18 3 Minute Me Motivating Employees Chaps. 1-4Week 2 3/25 Quiz #1 Motivating Employees Chaps 5-8Week 3 4/1 Quiz #2 & Presentation 1 Motivating Employees 9-11Week 4 4/8 Quiz #3 Presentation Skills 1-3Week 5 4/15 Quiz #4 Presentation Skills 4-6Week 6 4/22 Quiz #5 & Presentation #2 Presentation Skills 7-11Week 7 4/29 Quiz #6 Effective Meetings 1-4Week 8 5/6 Quiz #7 Effective Meetings 5-8Week 9 5/13 Quiz #8, Position Paper &
Presentation #3
Where Are We, Where Are We
Going, How Will We Get There?
7/29/2019 03_22 Second Class Motivational Skills for Managers
5/72
July 5 2007
Quiz #1
Discussion
7/29/2019 03_22 Second Class Motivational Skills for Managers
6/72
July 5 2007
What is Motivation?
Motivation is a psychological
drive that directs a person
toward an objective
Motives are the whys of
behavior
7/29/2019 03_22 Second Class Motivational Skills for Managers
7/72July 5 2007
Figure 2.2Maslows Need Hierarchy WhenPhysiological Needs are Dominant
Physiological
Safety
Social
Esteem
Self-actualization
(High)
7/29/2019 03_22 Second Class Motivational Skills for Managers
8/72July 5 2007
Figure 2.3Need Mix When Physiological and SafetyNeeds Have the Highest Strength
Need Strength
Physiological
Safety
Social
Esteem
Self-
actualization
7/29/2019 03_22 Second Class Motivational Skills for Managers
9/72July 5 2007
Figure 2.4Need Mix When Social Needs Have theHighest Strength
Self-actualization
Esteem
Social
Safety
Physiological
Need Strength
7/29/2019 03_22 Second Class Motivational Skills for Managers
10/72July 5 2007
Figure 2.5Need Mix When Esteem and Self-Actualization Needs Have the Highest Strength
Physiological
Safety
Social
Esteem
Self-actualization
Need Strength
7/29/2019 03_22 Second Class Motivational Skills for Managers
11/72July 5 2007
Quiz #1 Questions
Define the term intrinsic motivation.
Define the term extrinsic motivation.
List the 3 Cs of motivation. Describe in your own words the three
common ways to influence motivation.
Describe the Theory X manager. Describe the Theory Y manager.
7/29/2019 03_22 Second Class Motivational Skills for Managers
12/72July 5 2007
Quiz #1 Questions
List Maslows Hierarchy of Needs from
bottom to top.
Describe each of the five steps in creating
entrepreneurial thinkers.
What does the phrase help your
employees stretch mean?
What does the term cross functional
training mean?
7/29/2019 03_22 Second Class Motivational Skills for Managers
13/72July 5 2007
Quiz #1 Questions
Describe the Pygmalion Effect.
Describe two ways you could inspire
others to a higher level of performance.
7/29/2019 03_22 Second Class Motivational Skills for Managers
14/72July 5 2007
Chapter 2
Preparing Your Content
7/29/2019 03_22 Second Class Motivational Skills for Managers
15/72July 5 2007
Preparing Your Content
Use for brain dump
(a.k.a. brain storm)
Before you start your research
Define gain for audience
What do they already know?
What is objective?
7/29/2019 03_22 Second Class Motivational Skills for Managers
16/72July 5 2007
Preparing Your Content
Brain dump is research platform
Brain dump example
7/29/2019 03_22 Second Class Motivational Skills for Managers
17/72July 5 2007
Preparing Your Content
Brain dump is research platform
Brain dump example
Train on new procedure Learn materials to be delivered to team Determine top questions/concerns
Discuss job scope change
New procedure implications Additional outside training?
Manpower changes?
7/29/2019 03_22 Second Class Motivational Skills for Managers
18/72July 5 2007
Preparing Your Content
Start research
Information sources
Within company
Take some time to collect
Information Source Time
Information
about company
shortcomings
Newspaper archives
Web
Jane (former employee)
Other former employees?
Report to shareholders
One hour
Half hour?
One hour?
???
Two hours
How we can get
help
Ted (marketing) One day
Attendee list Executive assistants 15 minutes
Cost
comparison of
us v.
competition
Pat (accounting) One day
7/29/2019 03_22 Second Class Motivational Skills for Managers
19/72July 5 2007
Preparing Your Content
Managing your information
Different types of information
Background understanding
Other include
Need to Know Nice to Know
Need to upgrade software Company founded in 1993
HR currently runs software Doubled profit from last year
Need to jump from version
6.0 to 8.0
Prefer outsource
7/29/2019 03_22 Second Class Motivational Skills for Managers
20/72
July 5 2007
Preparing Your Content
Managing your information
Image you are audience
What do you want to know?
How do you feel about context?
Presentation met expectations?
What questions?
What concerns?
7/29/2019 03_22 Second Class Motivational Skills for Managers
21/72
July 5 2007
Preparing Your Content
Keep audience in mind
Helps separate need to know from
nice to know
Example
Does senior management team want
detail?
What about engineers?
7/29/2019 03_22 Second Class Motivational Skills for Managers
22/72
July 5 2007
Preparing Your Content
Researching Known Topic
Know audience
Be concise
The forgotten art of writing is
knowing what to leave out
7/29/2019 03_22 Second Class Motivational Skills for Managers
23/72
July 5 2007
Preparing Your Content
Researching Unknown Topic
Must become expert
Concerns
Where to get information
Technical information cannot
comprehend
Interviews
Who, what, where, when and how
Invite guest
7/29/2019 03_22 Second Class Motivational Skills for Managers
24/72
July 5 2007
Preparing Your Content
Converting Research into an Outline
Determine style
Chronological
Narrative
Problem/solution
Cause/effect
Topical
Journalistic questions
Spatial
7/29/2019 03_22 Second Class Motivational Skills for Managers
25/72
July 5 2007
Preparing Your Content
Converting Research
into an Outline
Format not important
Sample Outline
Introduction1. Product
2. Market situation
Possible strategies
1. TV ads.
2. Radio ads.
3. Newspaper ads.4. Direct mail
5. Web
6. Combo platter
Recent campaigns and results
1. Our company
2. The competitionAnalysis of each strategy
1. Cost
2. Effectiveness
3. Disadvantages
Conclusion and recommendations
7/29/2019 03_22 Second Class Motivational Skills for Managers
26/72
July 5 2007
Preparing Your Content
Group Raw Data
Cluster
Examples
All company data
Client information
Product information
Then arrange in outline format
7/29/2019 03_22 Second Class Motivational Skills for Managers
27/72
July 5 2007
Preparing Your Content
What is WIIFM?
What does this shape suggest?
Hint: Relates to vacation
7/29/2019 03_22 Second Class Motivational Skills for Managers
28/72
July 5 2007
Preparing Your Content
Write Your Script
Can be loose
Start with slide information
Add analogies
Use transition statements
7/29/2019 03_22 Second Class Motivational Skills for Managers
29/72
July 5 2007
Preparing Your Content
Managers Checklist for Chapter 2 Research questions
What will audience gain, what already
know, what is presentation objective? Need to know vs. nice to know
Determine outline style
Cluster information Strong opening leave impression
7/29/2019 03_22 Second Class Motivational Skills for Managers
30/72
July 5 2007
Chapter 3
Converting Content to a Slide
Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
31/72
July 5 2007
Converting Content to a Slide
Presentation
From Outline to Bullets
One concept per slide
Key words and phrases 8 x 8 rule
Consistent bullet points
Proper capitalization
7/29/2019 03_22 Second Class Motivational Skills for Managers
32/72
July 5 2007
Converting Content to a Slide
Presentation
Use one concept per slide
FY08 Sit ti A l i
Warranty & IT
FY08 Sit ti A l i
Warranty & IT
7/29/2019 03_22 Second Class Motivational Skills for Managers
33/72
July 5 2007
147
119 118124
94
77
133
113
126
102112 112
112 110
86 88
117
167176
154
133133
62
7971
148136
123
60
80
100
120
140
160
180
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
IQS IQS2I QS3 Am er ic an Ho nd a IQ SAmerican Honda IQS *
FY08 Situation Analysis
Honda Service Capacity
Product Related Factors
Quality Improving
Initial quality (IQS)
Five years of ownership (VDS)
Maintenance Requirements
Changing
Fewer operations per service
Longer intervalsProductFactors
AffectonDemand
Affect on Warranty Volume
Time per repair order trend is declining
Increasing new car sales drives increasing
warranty potential
Honda & Acura
Warranty Claim Volume
Service Occasion Trend and Forecast
In combination, these
two factors result inincreased stall
demand
290
326318
278
251
209201
194
218
341
361
370377
433
150
200
250
300
350
400
450
1988MY
1989MY
1990MY
1991MY
1992MY
1993MY
1994MY
1996MY
1997MY
1998MY
1999MY*
2000MY
2001MY
2002MY
2003MY
Honda VDI
VDS Quality Trend
VDIPPHU
Source: J.D. PowerVDS
IQS Quality Trend
IQS2PPHU
Consumer AHM/Honda Dealers
Warranty & IT
Trends and Forecasts Overview
Young owners demand convenience, speed,
quality to remain loyal
Increase demand for real time information
(e.g., product information, weather, stock
quotes, traffic, e-commerce)
Increase in Location-Based/Global
Positioning Services and information
Telematics systems
Wireless Data Services
Messaging
Demand and accept new technology
(e.g., in-store web access)
Voice communications will become free
within data networks
Increase in VoIP (Voice-Over Internet
Protocol) and Wi-Fi networks
Wires will disappear from the
networked home
All-in-one cell phones (cameras, web
access, IM, e-mail, video, music, etc)
Blog (video weblog) have latest
installments auto delivered to desktops/cell
On-demand video
Demand for customer specified
communication channel (email, voice mail,
IM, etc.
Accelerating rate of change in the market
Consumer preferences relate to personal
interests; desire for more 1:1 service and
more personalization
Continue to have the highest expectations;
image conscience
Real-time information sharing (DMS/iN
integration)
In 2007, U.S. broadband subscribers will
increase 29.6% over 2006 totaling 70 million
broadband users equaling 58% U.S.
household penetration and 74% of total
home internet connections.
Increased interest in VoIP (Voice-Over
Internet Protocol) equipment
1 in 4 broadband households in 2007
will subscribe to a VoIP service
Green technologies improve quality of life
w/o harming the environment.
Increased Honda/Acura new vehicle sales
Higher customer expectations
Increasing complexity in diagnostics/repair
Continued shortage of qualified new hire
dealer technicians
Improve LOL by producing continuous
revenue sources for tech-related products
(Extensibility, Flexible, Industry standards)
RFID - hot synchronization with auto
repair/service networks
Increase customized real-time reportingfor DPSMs
Increase spending on secure content
delivery services
Increase emphasis of real-time warranty
claim validations
Increase real-time information sharing
between AHM/Dealers
AHM still responsible for Americas
activities
Warranty at retail reimbursement
legislation and dealer activity increasing
Implementation and maintenance of
electronic information distribution (ISIS,
intranet, IN, interactive CBT)
Continued focus on Telematics concepts
Customer relations contacts more
complicated:
- Technological complexity
- Increased consumer awareness
- More convenient customer contact
- More restrictive state Lemon Law
definition
Increase in buybacks/tradeouts as Honda
sales increase
Greater emphasis on metro-markets
TREAD Act
SOX Act (Sarbanes-Oxley)
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
Model Year
UIO
Honda Acura
Vehicles Sold by
Model Year as of 1/11/07
Trends
Forecasts
Source: Infotech Trends, Red Herring, MercuryNews, eMarketer, GigaOM
*Methodologychanged from 4MYt o 3MY; 1999MYdata n/a.
Warranty Claim
Volume
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
1999 2000 2001 2002 2003 2004 2005 2006
Calendar Year
UIO
GW N D
Non-Discretionary/GoodwillUIO
SWOT
Strengths:
High and diverse automotive work experience and
expertise which vary by group and individuals
Cohesive Cost Control, Claims Processing, and
Information Technology work groups
Well established business channel and procedures
Supportive upper management
Interdivisional Field IT support
Opportunities:
New AHM Warranty System (AHM NWS)
DMS/iN Integration
New Technology
-Data integration/data feeds
-iN, On-line reports
-Intranet Portal
-Customer contact points/methods
-Computer/on-line training
CRMS/Warranty Integration
Real-time reporting/information sharing
Weaknesses:
Underdeveloped associate resources
Skills
Lack of documentation/policy/procedure
Low level of cross training
Tribal knowledge
Knowledge database not easily accessible
Differing and low knowledge of available technology
No central database
No real time reporting/communicationSlow data access
Field wants/needs not clearly identified and vary from
zone to zone/division
Threats:
Varying level of knowledge in the field
Increase in volume (calls, contacts, claims)
Limited budgets (Operational & Goodwill)
Increased emphasis on cost reduction at factory
Increased factory support requests
Warranty at Retail
AHM/dealer employee turnover
Speed/volume of information
Competition is focused on Honda as the benchmark
Rapid technology changes
Increasing warranty coverage
Strengths/Weaknesses (internal factors), Opportunities/Threats (external factors)
UpdateCY2006
0
50
100
150
200
250
300
350
Jan
Feb
Mar
Apr
May
June
July
Aug
Sept
Oct
Nov
ClaimsinThousands
H on da A cu ra
147
119 118124
94
77
133
113
126
102112 112
112 110
86 88
117
167176
154
133133
62
7971
148136
123
60
80
100
120
140
160
180
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
IQS IQS2I QS3 Am er ic an Ho nd a IQ SAmerican Honda IQS *
FY08 Situation Analysis
SWOT
Honda Service Capacity
Product Related Factors
Quality Improving
Initial quality (IQS)
Five years of ownership (VDS)
Maintenance Requirements
Changing
Fewer operations per service
Longer intervalsProductFactors
AffectonDemand
Affect on Warranty Volume
Time per repair order trend is declining
Increasing new car sales drives increasing
warranty potential
Honda & Acura
Warranty Claim Volume
Service Occasion Trend and Forecast
In combination, these
two factors result inincreased stall
demand
290
326318
278
251
209201
194
218
341
361
370377
433
150
200
250
300
350
400
450
1988MY
1989MY
1990MY
1991MY
1992MY
1993MY
1994MY
1996MY
1997MY
1998MY
1999MY*
2000MY
2001MY
2002MY
2003MY
Honda VDI
VDS Quality Trend
VDIPPHU
Source: J.D. PowerVDS
IQS Quality Trend
IQS2PPHU
Consumer AHM/Honda Dealers
Warranty & IT
Trends and Forecasts Overview
Strengths:
High and diverse automotive work experience and
expertise which vary by group and individuals
Cohesive Cost Control, Claims Processing, and
Information Technology work groups
Well established business channel and procedures
Supportive upper management
Interdivisional Field IT support
Opportunities:
New AHM Warranty System (AHM NWS)
DMS/iN Integration
New Technology
-Data integration/data feeds
-iN, On-line reports
-Intranet Portal
-Customer contact points/methods
-Computer/on-line training
CRMS/Warranty Integration
Real-time reporting/information sharing
Weaknesses:
Underdeveloped associate resources
Skills
Lack of documentation/policy/procedure
Low level of cross training
Tribal knowledge
Knowledge database not easily accessible
Differing and low knowledge of available technology
No central database
No real time reporting/communicationSlow data access
Field wants/needs not clearly identified and vary from
zone to zone/division
Threats:
Varying level of knowledge in the field
Increase in volume (calls, contacts, claims)
Limited budgets (Operational & Goodwill)
Increased emphasis on cost reduction at factory
Increased factory support requests
Warranty at Retail
AHM/dealer employee turnover
Speed/volume of information
Competition is focused on Honda as the benchmark
Rapid technology changes
Increasing warranty coverage
Young owners demand convenience, speed,
quality to remain loyal
Increase demand for real time information
(e.g., product information, weather, stock
quotes, traffic, e-commerce)
Increase in Location-Based/Global
Positioning Services and information
Telematics systems
Wireless Data Services
Messaging
Demand and accept new technology
(e.g., in-store web access)
Voice communications will become free
within data networks
Increase in VoIP (Voice-Over Internet
Protocol) and Wi-Fi networks
Wires will disappear from the
networked home
All-in-one cell phones (cameras, web
access, IM, e-mail, video, music, etc)
B0lg (video weblog) have latest
installments auto delivered to desktops/cell
On-demand video
Demand for customer specified
communication channel (email, voice mail,
IM, etc.
Accelerating rate of change in the market
Consumer preferences relate to personal
interests; desire for more 1:1 service and
more personalization
Continue to have the highest expectations;
image conscience
Real-time information sharing (DMS/iN
integration)
In 2007, U.S. broadband subscribers will
increase 29.6% over 2006 totaling 70 million
broadband users equaling 58% U.S.
household penetration and 74% of total
home internet connections.
Increased interest in VoIP (Voice-Over
Internet Protocol) equipment
1 in 4 broadband households in 2007
will subscribe to a VoIP service
Green technologies improve quality of life
w/o harming the environment.
Increased Honda/Acura new vehicle sales
Higher customer expectations
Increasing complexity in diagnostics/repair
Continued shortage of qualified new hire
dealer technicians
Improve LOL by producing continuous
revenue sources for tech-related products
(Extensibility, Flexible, Industry standards)
RFID - hot synchronization with auto
repair/service networks
Increase customized real-time reportingfor DPSMs
Increase spending on secure content
delivery services
Increase emphasis of real-time warranty
claim validations
Increase real-time information sharing
between AHM/Dealers
AHM still responsible for Americas
activities
Warranty at retail reimbursement
legislation and dealer activity increasing
Implementation and maintenance of
electronic information distribution (ISIS,
intranet, IN, interactive CBT)
Continued focus on Telematics concepts
Customer relations contacts more
complicated:
- Technological complexity
- Increased consumer awareness
- More convenient customer contact
- More restrictive state Lemon Law
definition
Increase in buybacks/tradeouts as Honda
sales increase
Greater emphasis on metro-markets
TREAD Act
SOX Act (Sarbanes-Oxley)
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
Model Year
UIO
Honda Acura
Vehicles Sold by
Model Year as of 1/11/07
Trends
Forecasts
Source: Infotech Trends, Red Herring, MercuryNews, eMarketer, GigaOM
*Methodologychanged from 4MYt o 3MY; 1999MYdata n/a.
Warranty Claim
Volume
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
1999 2000 2001 2002 2003 2004 2005 2006
Calendar Year
UIO
GW N D
Non-Discretionary/GoodwillUIO
Strengths/Weaknesses (internal factors), Opportunities/Threats (external factors)
CY2006
0
50
100
150
200
250
300
350
Jan
Feb
Mar
Apr
May
June
July
Aug
Sept
Oct
Nov
ClaimsinThousands
H on da A cu ra
Strengths/Weaknesses (internal factors), Opportunities/Threats (external factors)
SWOTStrengths:
High and diverse automotive work experience andexpertise which vary by group and individuals
Cohesive Cost Control, Claims Processing, and
Information Technology work groups
Well established business channel and procedures
Supportive upper management
Interdivisional Field IT support
Opportunities:
New AHM Warranty System (AHM NWS)
DMS/iN Integration
New Technology
-Data integration/data feeds
-iN, On-line reports
-Intranet Portal
-Customer contact points/methods
-Computer/on-line training CRMS/Warranty Integration
Real-time reporting/information sharing
Weaknesses:
Underdeveloped associate resources Skills
Lack of documentation/policy/procedure
Low level of cross training
Tribal knowledge
Knowledge database not easily accessible
Differing and low knowledge of available technology
No central database
No real time reporting/communication
Slow data access
Field wants/needs not clearly identified and vary from
zone to zone/division
Threats:
Varying level of knowledge in the field
Increase in volume (calls, contacts, claims)
Limited budgets (Operational & Goodwill)
Increased emphasis on cost reduction at factory
Increased factory support requests
Warranty at Retail
AHM/dealer employee turnover
Speed/volume of information Competition is focused on Honda as the benchmark
Rapid technology changes
Increasing warranty coverage
7/29/2019 03_22 Second Class Motivational Skills for Managers
34/72
July 5 2007
Converting Content to a Slide
Presentation
Use Key words and Phrases
Engage audience
Be concise Use action terms
Delete non-impact words
Dont use intensifying adverbs
7/29/2019 03_22 Second Class Motivational Skills for Managers
35/72
July 5 2007
Converting Content to a Slide
Presentation
8 by 8 Rule
Dont overwhelm audience
Eight text lines Eight words per line
Can be flexible
7/29/2019 03_22 Second Class Motivational Skills for Managers
36/72
July 5 2007
Converting Content to a Slide
Presentation
Consistent Bullet Structure
Start with noun or verb
Same tense
Created several outlines
Review of the topic
The theme will be sold
Create several outlines
Review topic
Sell the theme
7/29/2019 03_22 Second Class Motivational Skills for Managers
37/72
July 5 2007
Converting Content to a Slide
Presentation
Proper Capitalization
All caps take longer to read
Treat each bullet as sentence OK to use all caps. for titles
7/29/2019 03_22 Second Class Motivational Skills for Managers
38/72
July 5 2007
Converting Content to a Slide
Presentation
Determine Number of Slides
Start backward
How much time One to two slides per minute
Consider audience
Consider your speaking style
7/29/2019 03_22 Second Class Motivational Skills for Managers
39/72
July 5 2007
Converting Content to a Slide
Presentation
Create Proper Titles
Main point of slide
Use action verbs Consider audience
Use hook phrase when
appropriate
7/29/2019 03_22 Second Class Motivational Skills for Managers
40/72
July 5 2007
Converting Content to a Slide
Presentation
Ensure Knowledge Transfer
Three styles of learning
Use appropriate format
7/29/2019 03_22 Second Class Motivational Skills for Managers
41/72
July 5 2007
CSI Over Time
870
895
881
900
896
889
877
883
859854
883
880
871
890892
893
839
847
858
868
800
820
840
860
880
900
920
2002 2003 2004 2005 2006
Year
IndexS
core
Acura Honda Premium Non-Premium
7/29/2019 03_22 Second Class Motivational Skills for Managers
42/72
July 5 2007
Converting Content to a Slide
Presentation
Agenda and Recap Slides
Tell them what youre going to tell
them Tell them
Tell them what you told them
7/29/2019 03_22 Second Class Motivational Skills for Managers
43/72
July 5 2007
Converting Content to a Slide
Presentation
Transition Using Title Slides
7/29/2019 03_22 Second Class Motivational Skills for Managers
44/72
July 5 2007
Converting Content to a Slide
Presentation
Blank Slides
Breaks or lunch
Breakouts Focus on presenter
7/29/2019 03_22 Second Class Motivational Skills for Managers
45/72
July 5 2007
Converting Content to a Slide
Presentation
Review and Reformat
Can you replace bullets with
graphs? Change layout every three to five
slides
Add imagery or charts whenappropriate
7/29/2019 03_22 Second Class Motivational Skills for Managers
46/72
July 5 2007
Converting Content to a Slide
Presentation
Adding Quotes
Short, to the point
Use ellipses () Talk to the details
7/29/2019 03_22 Second Class Motivational Skills for Managers
47/72
July 5 2007
Converting Content to a Slide
Presentation
Using Questions
Why use questions?
Increase impactAdds audience participation
7/29/2019 03_22 Second Class Motivational Skills for Managers
48/72
July 5 2007
Converting Content to a Slide
Presentation
Using Graphics
A picture is worth
7/29/2019 03_22 Second Class Motivational Skills for Managers
49/72
July 5 2007
Converting Content to a Slide
Presentation
Handouts
10% retention rate
Do not use presentation copies Thumbnails OK
Use Notes Page option
Converting Content to a Slide
7/29/2019 03_22 Second Class Motivational Skills for Managers
50/72
July 5 2007
Converting Content to a Slide
Presentation
Chapter Review One concept per slide
8 x 8 rule
Use only key words and phrases Correct structure
Proper capitalization
Compelling titles
Agenda and recap slides
Proper handouts
7/29/2019 03_22 Second Class Motivational Skills for Managers
51/72
July 5 2007
Chapter 4
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
52/72
July 5 2007
Three Keys to a Great Presentation
Key 1 Layout
Framework for presentation
Consider using PowerPoint masters
7/29/2019 03_22 Second Class Motivational Skills for Managers
53/72
July 5 2007
Key 1 Layout
Title Master
Copy elements for every slide
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
54/72
July 5 2007
Key 1 Layout
Guides
View Grids and Guides
Click and hold to move
Ctrl-left click to make
more
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
55/72
July 5 2007
Key 2 Consistency
Consistent placement
Text and images
Consistent fonts
Sans serif not serif
Title 38 point min. Bulleted text 24 to 32 point
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
56/72
July 5 2007
Key 2 Consistency
Consistent backgrounds
Cover, title, bullet, print and chart
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
57/72
July 5 2007
Key 2 Consistency
Consistent backgrounds
Title slide introduce new sections
Space
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
58/72
July 5 2007
Key 2 Consistency
Consistent backgrounds
Bullet slide least graphics
Use backgrounds
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
59/72
July 5 2007
Key 2 Consistency
Style and treatment of imagery
Clip art
Photos
Chart design
CNN 2D
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
60/72
July 5 2007
Key 3 Color
Messages of Colors
Subliminal messagesBlue
Calm, creditable,
peaceful and trusting
Green
Restful and refreshing
Purple
Vital, spiritual, whimsy,
humorous and detracting
Red
Motivating, but represents
pain
Orange
Cheerful, promotes
communication
Yellow
Bright, cheerful,
enthusiastic, optimisticand warm
Black
A clean slate,
sophisticated,independent, emphatic
and final
White
Freshness, new,
innocent, neutral
and pure
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
61/72
July 5 2007
Key 3 Color
Color wheel
Can change scheme
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
62/72
July 5 2007
Chapter 4 Managers Checklist
Create layout
Title and slide master
Be consistent
Font size and style
Be mindful of color choice
Three Keys to a Great Presentation
7/29/2019 03_22 Second Class Motivational Skills for Managers
63/72
July 5 2007
Chapter 5
Basics of Designing High-Impact
Presentations
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
64/72
July 5 2007
Design for Your Audience Example: Marketing VP
Know tricks
Color Style based on experience
Design
WIIFM
Address questions with hidden
slides
Time allowance
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
65/72
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
66/72
July 5 2007
Design for Your Image Better example
High Impact Presentations
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
67/72
July 5 2007
Design for Your Objective Example: Recruiting
Tell audience youre different
Use PowerPoint template Not original
Easy change
Format>Background>Fill Effects>Gradient
High Impact Presentations
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
68/72
July 5 2007
Design for Your Objective Use corporate identity
Create backgrounds
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
69/72
July 5 2007
Chapter 5 Managers Checklist
Why am I designing this
Audience, image, objective
If audience, content they want
If image, emphasize positive
If objective, design to persuade,train, etc.
Use identity to best advantage
High Impact Presentations
7/29/2019 03_22 Second Class Motivational Skills for Managers
70/72
July 5 2007
7/29/2019 03_22 Second Class Motivational Skills for Managers
71/72
July 5 2007
What Makes a Great Presentation?
Purpose
People
Point
Place
7/29/2019 03_22 Second Class Motivational Skills for Managers
72/72