Chapters 10 and 11 Marketing::
Jeopardy Review Game
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Personal Strengths
Working Together
ManagementStructures
ManagementFunctions
Marketing Basics
Personal Strengths 100This is how you perceive your worth as a person.
Personal Strengths 100What is self-esteem?
Personal Strengths 200This is taking action and doing what needs to be
done
Personal Strengths 200What is initiative?
Personal Strengths Answer 300This term means everyone has equal rights and
opportunities. By law, discrimination is not allowed on the basis of disability, gender, age,
religion, or national origin
Personal Strengths Question 300What is equity?
Personal Strengths Answer 400What are two time management strategies?
Personal Strengths Question 400Make a list of tasks you need to do
determine which task is most importantcreate a schedule
Personal Strengths Answer 500These are five stress management techniques
Personal Strengths Question 500recreation/playregular exercise
balanced dietenough sleep
watching a moviereading
Working Together Answer 100
work done by a group of people to achieve a common goal
Working Together Question 100
What is teamwork?
Working Together Answer 200
This term means a decision to which each member agrees
Working Together Question 200
What is a consensus?
Working Together Answer 300
This is a specific commitment that each member makes to a group
Working Together Question 300
What is an agreement?
Working Together Answer 400
These are three characteristics that are important in teamwork.
Working Together Question 400
What is listening, being assertive but not aggressive, compromising
Working Together
Answer 500Name 4 of the 6 aspects of teamwork.
Working Together Question 500
What are training, team planning, team goals, assign roles, agreements, and shared
responsibility/leadership
Management Structures Answer 100
This is a term for getting work done through the efforts of others; or the process of reaching goals through the use of human resources, technology,
and material resources
Management StructuresQuestion 100
What is management?
Management StructuresAnswer 200
CFO, CEO, and COO are all examples of this.
Management StructuresQuestion 200
What is top management?
Management StructuresAnswer 300
This term means encouraging team members to contribute and take responsibility for the
management process
Management StructuresQuestion 300
What is empowerment?
Management StructuresAnswer 400
This is the difference between the horizontal and the vertical organization model
Management StructuresQuestion 400
Horizontal organization is a hierarchy, chain of command, few people on top, orders passed
downVertical organization has everyone on the same
level, decision-making shared by all team members
Management StructuresAnswer 500
List one advantage and one disadvantage of the vertical and horizontal organization model
Management StructuresQuestion 500
Vertical- Advantage: clearly defined rules, less confusion
Disadvantage: harder to change, new ideas don’t count unless they come to the top
managementHorizontal- Advantage: team members feel an
ownership of the projectDisadvantages: more chaotic, slower making
decisions since everyone has a voice
Management Functions Answer 100
This is a term for setting goals and determining how to reach them
Management Functions Question 100
What is planning?
Management Functions Answer 200These are the three basic management functions
Management Functions Question 200
What are planning, Organizing and Controlling
Management Functions Answer 300
These are three steps in the process of hiring new employees
Management Functions Question 300
Advertising, Interview, Training/Orientation
Management Functions Answer 400
These are four effective management techniques
Management Functions Question 400
What are give clear directions, be consistent, treat employees fairly, be firm when necessary,
set a good example, delegate responsibility, foster teamwork, be ethical
Management Functions
Answer 500 After a company has created a mission statement, they create these that
line up with the goals expressed in the mission statement
Management Functions Question 500
What are standards?Examples include: financial standards
Employee standardscustomer satisfaction standards
quality control standards
Marketing Basics Answer 100
This is a tangible item that can be bought and sold
Marketing Basics Question 100
What is a good?
Marketing Basics Answer 200
This is the idea that a business should strive to satisfy customers’ needs/wants while generating
a profit for the business
Marketing Basics Question 200
What is the marketing concept?
Marketing Basics Answer 300
This point is the intersection of the supply and demand curves, where the amount supplied=the
amount demand
Marketing Basics Question 300
What is the equilibrium point?
Marketing Basics Answer 400
These are the four parts of the SWOT analysis.
Marketing Basics Question 400
What are strengths, weaknesses, opportunities, and threats
Marketing Basics Answer 500
These are the four parts of the environmental scan.
Marketing Basics Question 500
What are political, economic, socio-cultural, and technological?
Final Jeopardy Answer
These are three steps in the process of removing an employee
Final Jeopardy Question
Assessment/evaluation of employees
Remedial action- means of encouraging appropriate workplace behavior in order to improve employee performance
Dismissing- usually also an exit interview to provide feedback to both employee and employer