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Service Strategy. Learning Objectives ä ä Formulate a strategic service vision. ä ä Discuss the competitive environment of services. ä ä Describe how.
Service Strategy
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PWC 2014 Global Digital IQ Survey
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Strategi Pelayanan. Sasaran Pembelajaran ä ä Formulate a strategic service vision. ä ä Discuss the competitive environment of services. ä ä Describe how.
Chapter 8 Value Creation with Information Systems What theoretical and analytical models help managers identify opportunities to create added value with.
Chapter 03 Service Strategy McGraw-Hill/Irwin Service Management: Operations, Strategy, and Information Technology, 6e Copyright © 2008 by The McGraw-Hill.
Joseph R. Biggs, Ph.D., HSPP Jeffrey S. Harper, Ph.D., CFE.
