How Usable Are You? Heather O'Neill, Blend Conference 2014
How to Build a Customer-Focused Information Architecture
UX STRAT Europe, Peter Boersma: Adding Strategists to the UX Team
SDL added strategists to a UX team (UX STRAT Europe 2015)
Love at First (Web)site - Anatomy of a Good UX First Impression
Building a User-Focused Information Architecture
KnowledgeCenter_DesignProcess
So what is it that you’re selling?