From Info to Enterprise Implementation Case Study: SBC Corporation Presented to the Crystal Decisions Regional Users Group for the Bay Area on July 24,
Enterprise System Support Using Seagate Crystal Info Technical Case Study: SBC Corporation Chris Christian -- CRC Business Solutions, Inc. Karen Gildea.
4 th International JISC/CNI Conference Service Quality Assessment in a Digital Library Environment Service Quality Assessment in a Digital Library Environment.
Www.arl.orgAssociation of Research Libraries Measures for Electronic Use: The ARL E-Metrics Project Statistics in Practice - Measuring & Managing IFLA.
Www.arl.orgAssociation of Research Libraries Next Generation Statistics for Libraries: CAUL Forum 20 January 2003 Sydney, NSW The ARL E-Metrics Project.
Www.arl.orgAssociation of Research Libraries Assessing Library Performance: New Measures, Methods, and Models 24 th IATUL Conference 2-5 June 2003 Ankara,
Old.libqual.org fairytale A fairytale about “ 22 items and a box ” presented by Martha Kyrillidou 19-20 January 2004 Glasgow, UK.
