Chapter 13 Queueing Models Managerial Problem Solving Techniques – CBTL212.
Queuing Models
Variable Data Publishing
1 Elements of Queuing Theory The queuing model –Core components; –Notation; –Parameters and performance measures –Characteristics; Markov Process –Discrete-time.
Lecture 11 Queueing Models. 2 Queueing System Queueing System: A system in which items (or customers) arrive at a station, wait in a line (or queue),
Service Systems & Queuing Chapter 12S OPS 370. Nature of Services 1. 2. –A. 3. 4. 5. 6. 7.
Service Systems & Queuing