Toward research on designing a service system
2030 inspire students to build it better 20150113 v3
1 An Evolutionary Framework of Service Systems Stephen K. Kwan, Ph.D. San José State University San José, CA, USA [email protected] Jae H. Min, Ph.D.
San José State University 1 Introduction to Service Science, Management, Engineering, and Design (SSMED) 9-2011 9-2011 Stephen K. Kwan, Ph.D. Professor,
San José State University 1 Introduction to Service Science, Management and Engineering (SSME) 2010 2010 Stephen K. Kwan, Ph.D. Professor, MIS College.
