1 Six Sigma and SCP Steve Norton Service Performance Manager CSM EMEA Rockwell Automation Sunday, November 10, 2013.
1 Regulatory Compliance & Quality Management April 15, 2011 Rebecca Carson, RN, MSN Psychiatric Facilities Coordinator DMH-MIMH LEADERSHIP TRAINING INSTITUTE.
Lecture One What is Statistics? Lecturer Madgerie Jameson (Dr) [email protected].
1 The Transforming Value of Complaints and Compliments Irving Stackpole, RRT, MEd President, Stackpole & Associates, Inc.
Exploratory Development of a UBL Validation Tool Peter Denno National Institute of Standards and Technology.
1 Effectiveness of Systems Engineering Techniques on New Product Development: Results from Interview Research at Corning Incorporated Presentation to INCOSE.
ESD.33 --Systems ngineering Session #1 Course Introduction What is Systems Engineering? Dan Frey Don Clausing Pat Hale.
Six Sigma Overview. 4 Sigma Process Capability 99.38% Current Standard 6 Sigma Process Capability 99.99966% World-Class Long-Term Yield 3 Sigma Process.
1 SIX SIGMA. 2 Six Sigma Means 3.4 Defects in 1,000,000 - MOTOROLA Six Sigma is a business concept that answers customers demand for high quality and.
Why? Aim and Focus? Concrete Improvements proposed? EU Support for Sustainable Change in Transition Societies /what/development-
Chapter 16 Quality Assurance Through Software Engineering Systems Analysis and Design Kendall & Kendall Sixth Edition.
Lean Government Working Smarter and Faster for Environmental Protection July 2010.