The top documents tagged [service strategy slide]

IT Service Management 2011 -IBM yanhaizhou@tongji.edu.cn.

IT Service Management 2011 -IBM [email protected].

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Service Strategy. Learning Objectives ä ä Formulate a strategic service vision. ä ä Discuss the competitive environment of services. ä ä Describe how.

Service Strategy. Learning Objectives ä ä Formulate a strategic service vision. ä ä Discuss the competitive environment of services. ä ä Describe how.

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Chapter 3 Service Strategy. Learning Objectives 1. 1. Formulate a strategic service vision. 2. 2. Discuss the competitive environment of services. 3.

Chapter 3 Service Strategy. Learning Objectives 1. 1. Formulate a strategic service vision. 2. 2. Discuss the competitive environment of services. 3.

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