final_Int_Exam_-_Modified_Schedule_2011
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
Citrix Cloud Master Class June 2014
ITSM Qualification Schemes
Pultorak-ITIL 2011 Edition Key Facts for Practitioners Final
IBM Service Management for Communications Service Providers - CSPs
Ca service-desk-presentation
Gronross2012
jittc20101a
7470
Next Generation Service Platforms Review 2014
App store and SAM strategy
