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Visual IVR delivers on the promise of self-service & call center connectivity (Evolution of Self-Service - Part 3)
"A strategy and framework for world class Customer Service education, training and development in a 21st century South African utility." Kevin von Berg.
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How to get Ready for the Self Service Generation
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© 2007 IBM Corporation RE4855S: Selling the IBM AnyPlace Checkout Solution Fredrik Carlegren Self Checkout Offering Marketing Manager Retail Store Solutions.
HR WEB TOOLS Presentation by: Rachelle Gagnon. HR Web Tools Research Managing the Intranet Demo.
