New Service Development. Learning Objectives u Discuss the new service development process. u Prepare a blueprint for a service operation. u Describe.
New Service Development. 2 Levels of Service Innovation Radical Innovations Major Innovation: new service driven by information and computer based technology.
New Service Development
New Service Development and Process Design. Levels of Service Innovation Radical Innovations Major Innovation: new service driven by information and computer.
Topic 4 New Service Developmnt
