Problem solving, the core of lean implementation
Storytelling with Annette Simmons
Big Data Transcript with Kaiser Fung
Facilitation Guidelines by Unger
How Starbucks Connects with Customers
Connecting Strategy and Customer Service
Introduction to User Interviews
Managing Value Streams thru Lean Accounting
Solving Complexity with Simplicity
Coaching Agile Software Teams
Capturing the Legacy of Peter Drucker
Extending Your Platform to Membership