Ford Project
ISO 9000
Customer service training 2014 rhonda mullis
1 Vision/2 Approaches: Customer Expectations - University & Research Institute Perspectives Allison Weber Director, Gov’t & Non-Profit Grants/Contracts,
Unit 1 Topic 1.4.5. Must learn: What customer service means and the importance of customer service Should learn: The purpose of customer service is.
Institute of Customer Service Leading Customer Service Performance and Professionalism Member Forum AEGON 1 Nov 2010.
1 Vision/2 Approaches: Customer Expectations - University & Research Institute Perspectives
