Developing Effective Publications - 27th June 2013
Chapter 12 Customer Services and Retail Selling. © 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to.
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Evaluation of Written Prescription Information Provided in Community Pharmacies: A National Study Bonnie L. Svarstad, Ph.D. Jeanine K. Mount, Ph.D. and.
Chapter 12 Customer Services and Retail Selling. Learning Objectives Explain why customer service is so important in retailing Describe the various customer.
Presented By: Marcheta E. Gillespie, CPPO, C.P.M., CPPB, CPM Deputy Director.
May 6, 2014, College Heights Herald
