Defining the dimension quality
World Quality Day 2009 Excellence in Design Ian Clarke Siemens Healthcare.
mWhy is product design important and what factors affect a good design
Designing Goods and Services and Process Selection
Design of Goods and Services Chapter 5. Designing Goods Form design: Appearance and other sensory aspects of a product Contributes to customer expectations.
Design is directed toward human beings. To design is to solve human problems by identifying them and executing the best solution. Ivan Chermayeff © 2012.