QUEUING THEORY Body of knowledge about waiting lines Helps managers to better understand systems in manufacturing, service, and maintenance Provides competitive.
©The McGraw-Hill Companies, Inc. 2008McGraw-Hill/Irwin Chapter 8 Timeliness: Scheduling and Project Management.
© 2006 Prentice Hall, Inc.D – 1 Operations Management Module D – Waiting-Line Models © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render.
