Getting in Synch with Screenagers: Virtual Reference and Sustaining the Relevance of Libraries Lynn Silipigni Connaway Marie L. Radford Independent Reference.
Service Sea Change: Clicking with Screenagers through Virtual Reference Lynn Silipigni Connaway and Marie L. Radford Association of College & Research.
Screenagers and Virtual (Chat) Reference: The Future is Now! Presented by Marie L. Radford and Lynn Silipigni Connaway New Jersey Association of School.