Client protection principles Principle #2 in practice Participant feedback
Principle # 5 – Fair and respectful treatment of clients
Client protection principles Principle #7 in practice The client perspective
Principle #1 – Appropriate Product D esign and Delivery This presentation is made possible by the Smart Campaign
Principle #6 – Privacy of Client Data This presentation is made possible by the Smart Campaign
Principle # 7 – Mechanisms for Complaint Resolution This presentation is made possible by the Smart Campaign
Principle #2 – Prevention of Over-indebtedness This presentation is made possible by the Smart Campaign
Principle # 4 – Responsible Pricing This presentation is made possible by the Smart Campaign
Principle # 5 – Fair and respectful treatment of clients This presentation is made possible by the Smart Campaign
