A Look at Various Models of Handling Intake for Senior Legal Hotlines Joan Kleinberg – CLEAR Keith Morris – Legal Hotline for Michigan Seniors Thursday,
September 22, 2011 Presenters: David Godfrey, ABA Meredith Childers, NJP Shoshanna Ehrlich, CERA.
Telephone Communication Skills for Legal Hotline Advocates
A Look at Various Models of Handling Intake for Senior Legal Hotlines Joan Kleinberg – CLEAR
