Click to edit Master title style Library Service Quality in Academic Libraries: Assessment and Action ALC 2003 Susan Beatty, University of Calgary Pam.
New Ways of Listening To Our Users: LibQUAL+ 2004 @ Queen’s.
New Ways of Listening To Our Users: LibQUAL+ 2004 @ Queen’s
Measurement and Assessment of Library Programs and Services Eileen E. Hitchingham Dean, University Libraries Virginia Tech ([email protected]) The Changing.
Tell Us How the Library Can Serve You? LibQUAL+ @ Queen’s and Western Presented by
