Outsourcing and transfer of personal data - Titta Penttilä - TeliaSonera
McLanSys CUSTOMER CARE BEYOND LIMITS
Презентация IOAP. Бизнес-клуб "АСТРА".Общие центры обслуживания и аутсорсинг
Effective Strategies for Managing Service Providers
Make Outsourcing deals a success with PECB’s Certified Outsourcing Manager training course
Outsourcing and Financial Institutions Three Hats: Customer, Provider, Funder 7 July 2009.
Understanding Misunderstanding Insights from the 2006 Outsourcing Survey John McCord PA Consulting Group.
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