Six Sigma and Statistical Quality Control. Outline Quality and Six Sigma: Basic ideas and history Juran Trilogy –Control –Improvement –Planning Quality.
© 2006 Prentice Hall, Inc.6 – 1 Chapter 6 Managing Quality.
6-1 Operations Management Managing Quality Chapter 6.
Quality assurance and quality enhancement of eLearning in the UK, and the development of the epprobate initiative Harvey Mellar Borderless Quality ‧ Infinite.