© Prentice Hall, 2005 Excellence in Business CommunicationChapter 10 - 1 Planning Business Reports and Proposals.
© Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 11 - 1 Planning Reports and Proposals.
© Prentice Hall, 2003 Business Communication TodayChapter 12 - 1 Planning Business Reports and Proposals.
