Understanding Social
Supporting older adults in using technology for lifelong learning.
Want to change people's behaviour just ask (and nudge, hug, shove and smack) - Joseph Williams (Carbon Trust) - Energy & Environment Expo, 18 June 2014
Behavioural Economics, Customer Touchpoints and Contact and Call Centres
Small improvements Objectives Overview
Auralist: Introducing Serendipity into Music Recommendation
Social Media Week Sydney - Master Class Kai Riemer
Yammer & SharePoint - Vancity's Enterprise Social Journey
Behavioural Change Through Psychology
Behavioural Economics and Nudges: Organ Donation Rae Bourassa and Alec Jenkin 12 March 2009.
