Part 4 ALIGNING SERVICE DESIGN AND STANDARDS 8-1.
9-1 Part 4 ALIGNING SERVICE DESIGN AND STANDARDS.
Service Innovation and Design Challenges of Service Innovation and Design New Service Development Processes Types of Service Innovations Stages in Service.
McGraw-Hill© 2000 The McGraw-Hill Companies 1 S M S M McGraw-Hill © 2000 The McGraw-Hill Companies Part 3 ALIGNING STRATEGY, SERVICE DESIGN AND STANDARDS.
Chap008c
Part 4
