social media measurments
Social media analytics
Socialmarketinganalyticsfinal 100422113003 Phpapp02
Social CRM the new rules of relationship management
Social CRM by Altimeter
Social CRM: 18 Use Cases of Social CRM by Altimeter Group
Altimeter Report: Social Marketing Analytics
Customer Bill Of Rights: SaaS
HCI 2009-2010 Week 3 - Evaluation. Breaking news… Brain computer interaction (Radio 4, 6/10/09, 0720) Research relating to mind input. Seen as of possible.
