Pqa core values concepts and framework
Managerial excellence ppt 1
D.I.AL.O.G.
Malcolm Baldrige National Quality Award Who was Malcolm Baldrige? Malcolm Baldrige was Secretary of Commerce from 1981 until his death in a rodeo accident.
1. 2 3 U.S. national quality award –Leadership –Strategic planning –Customer and market focus –Measurement, analysis, and knowledge mgt –Human resource.
Www.iss.k12.nc.us 1 Igniting a Passion for Learning The ISS Journey to Excellence Quality New Mexico June 9, 2011.
Suzanne Keely ASQ Market Manager, Education 2004 High School Regional Summits Systematic Improvement and Accountability Don’t Be Data-rich.
Performance Improvement in a Medical School: Defining Baseline Metrics – Pursuing Benchmark Targets.
Frameworks for Organizational Quality
Chapter 2
