Customer service
What is strategy
Technology-based Industries & the Management of Innovation Competitive advantage in technology-intensive Industries –Appropriating the returns to innovation.
Copyright, Mildred Smith, MM 2009. Social Service Environment Helping those in need access tangible resources Element of customer service Emotional content.
1 Alberta Business Beat Volume 3, September 2013 @ATBBusiness.
Alberta Business Beat Volume 1, March 2013. Background and Methodology.
1 Alberta Business Beat Volume 4, February 2014. 2 Background and Methodology.
1 Alberta Business Beat Volume 3, September/October 2013 INTERNAL with notes.
1 Alberta Business Beat Volume 5, April 2014. 2 Background and Methodology.
Parsu lab2002pp
Forward Ladies Leeds March 2010
Case Study