Microsoft India - File classification infrastructure whitepaper
iCal Server Administration
Why? Aim and Focus? Concrete Improvements proposed? EU Support for Sustainable Change in Transition Societies /what/development-
Online examination documentation
Own Cloud Admin Manual
SAP Workflow Extended Notification
Knowledge Base Module in Service-Now Tutorial CERN, September 2012 Nicole Crémel, IT Service Management.
CVS – concurrent versions system AROC Guatemala July 19-23, 2010 Guatemala City, Guatemala.
CVS – concurrent versions system Network Management Workshop intERlab at AIT Thailand March 11-15, 2008.
Basic concepts and demo in service portal (search KB articles) KB Process, Work-flow and Roles
