Michelle breen libraries improving their scores on the lib qual noise question_quiet space_july2013
Dealing with the Noise Problem: Libraries Improving their LibQUAL Scores on "Quiet Space for Individual Work”
Bound for Disappointment Faculty and Journals at Research Institutions Jim Self University of Virginia Library USA 7 th Northumbria Conference Spier, South.
Reliability and Validity of 2004 LibQUAL+™ Scores for Different Language Translations Martha Kyrillidou Colleen Cook Bruce Thompson ALA Annual Conference.