OPERATION MANAGEMENT
Ch03
3 – 1 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall. Process Strategy 3.
Competitive Priorities Cost1. Low-cost operations Quality2. Top quality 3. Consistent quality Time4. Delivery speed 5. On-time delivery 6. Development.
1 Supply Chain Operations Flow Supply Chain Configurations Supply Chain Strategies.
Chapter 5, Service Process Design INTRODUCTION to Operations Management 5e, Schroeder Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
