The top documents tagged [itil foundation]

Itil Problem Management Report6[1]

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Capabilities Overview

ITIL V3 Intermediate Complete Certification Kit (the AoS)

Download the Mr. Peter Miao Presentation

ITIl® INTERMEDIATE CAPABILITY SOA

The importance of methods – Knowledge, Innovation, Standards ...

Auditing Oracle Lisa Outlaw CISA, CISSP, ITIL Foundation IS Audit Supervisor, North Carolina State Auditor.

ITiL Strategy Guide

What's the Next Big Thing - A Training for Broadcast Professionals

Hiding from the people factor david clifford

Introduction of file based workflows 111004 vfinal