12.1 © 2002 by Prentice Hall c h a p t e r 12 MANAGING KNOWLEDGE: KNOWLEDGE WORK AND ARTIFICIAL INTELLIGENCE.
14.1. 14.2 LEARNING OBJECTIVES EXPLAIN ORGANIZATIONAL KNOWLEDGE MANAGEMENTEXPLAIN ORGANIZATIONAL KNOWLEDGE MANAGEMENT DESCRIBE USEFUL APPLICATIONS FOR.
12. MANAGING KNOWLEDGE. KNOWLEDGE MANAGEMENT IN THE ORGANIZATION KNOWLEDGE MANAGEMENT: Systematically & Actively Managing and Leveraging Stores of Knowledge.