6. GSR Paris - Atelier IT - Le nouveau rôle de l'IT
CMMI High Maturity Best Practices HMBP 2010: CMMI® FOR SERVICES: INSIGHTS AND BEYOND by Rajesh Naik( QAI )
Flex pod spring2013-slideshare
Incident Management Best Practices
Facilitating ITIL Best Practices with nGenius
Austin Tech Introduction Deliver Business Value With It Service Management V0 2a
Integrating Digital Signage with Emergency Notification Systems To Help Save Lives. Presented by Mike White Multi-Media Solutions, Inc. Peter Quinn Visix.
Using the Self Service BMC Helpdesk IT Department.
Food for thought for executives and it managers linked_in
Itilstudy_guide
Advanced Threat Protection Lifecycle Infographic
Leveraging KPI’s to Maximize the ROI of Support
