CLIP - Closed Loop (Events &) Incidents Process
Global Service Management in Philips Lighting
AtlasCamp 2014: Atlassian Connect State of the Union
Information Technology Division Executive Office for Administration and Finance IT Service Excellence Committee Jan. 19, 2012.
December 15, 2005 Incident Based Automation Phase 2 Strategic Plan Briefing NWCG Incident Based Automation Strategic Planning Project.
