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Enhancing service system design : An entity interaction pattern approach Author ： Soe-Tsyr Daphne Yuan, Shiou-Tian Hsu Professor ： Soe-Tsyr Daphne Yuan.

Enhancing service system design : An entity interaction pattern approach Author ： Soe-Tsyr Daphne Yuan, Shiou-Tian Hsu Professor ： Soe-Tsyr Daphne Yuan.

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